Everett Brothers Plumbing Co

I called on a Monday for plumbing help. They said they couldn't come out due to solar eclipse .ok. Scheduled me for Tuesday no time. Tuesday morning we had no call, my wife called (0830) and was given a time of "about" 130pm. 130 came and went no call. 2pm came and went no call, no show. 230 and 3 also came and went to call, no show. 302pm the tech called and I missed the call (mother in law had phone) and left a voicemail saying "wanted to see if anyone was home so he could come." Remember I already had an appointment . So an hour and a half after I expected him I got just a call. Ok. After listening to the voicemail I called him back 4 MINUTES later (302 voicemail 306pm called back) and he told me "I'm Already going somewhere else now". After waiting all afternoon I quickly got the feeling he just wasn't interested and I was already frustrated not having the use of my bathroom I immediately dismissed him and informed him I had no use for his business . Rating them very subpar on punctuality and communication . Since they never actually showed up I can't rate the service . i would not dare recommend them unless you enjoy wasting time.

It didn't. We had appointment. Ten minutes past time, plumber called couldn't come because he had to stay in office to answer phone. Receptionist was out. Said he'd call in a couple of hours to let me know when he could put phone on voicemail & come. He said he could come in a couple of hours. Three hours later we called. Got voice mail & left message that we needed to reschedule for another day. A week & 1/2 later, no call from anyone to reschedule our appointment.

Work was done to my satisfaction. They were friendly and professional and did exactly what they said they would and for the price quoted.

I called for service and the receptionist told me that I'd be contacted about the servic e that I wanted done and I had never been called back and that was a month ago from today

We called their office to explain what was going on and the receptionist was extremely nice about our problem. They were scheduled to be at our house around 4pm and were actually here at 3:45pm which I really liked. They were extremely professional and courteous and found the problem quickly. They explained in great detail about what the problem was, ways of fixing it, and simple solutions for the future as well. He even went as far as to install a service hatch that we could use in case this problem comes up again. They gave us a fair quote and I would definitely recommend them to others and I will use them in the future if we should need them.

Gave a great quote, performed work as stated with no drama or "expanding estimate" issues. Will be my first call for all my plumbing needs.

They were very timely and professional. They provided a detailed report of the problem that they found and how they repaired it.