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K&M Floors Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

We have 5 employees that are ready to serve with multiple subs to tackle large projects and time sensitive jobs. When you’ve decided it’s time to replace your flooring, call K&M Floors. For more than eight years, our experts have been installing and repairing floors to transform homes within a 50-mile radius of Douglasville, GA

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Hardwood flooring, laminates, tile, carpet, VCT, LVT, natural stone & floor refinishing

Services we don't offer

Grout removal, epoxy flooring, & stained concrete

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.997 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 97 reviews

Bibi B.
11/2017
5.0
hardwood floor
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Hugh R.
05/2017
5.0
hardwood floor
  + -1 more
Excellent job
Description of Work: Floors refinished, about 1,000 sq. Ft

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
01/2017
5.0
carpet installation
  + -1 more
Outstanding
Description of Work: Carpeting for my man cave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary W.
06/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
I am very pleased with the service. They were very responsive. They arrived on time for the scheduled dates. The hardwood floor for the guest bedroom matched the existing hardwood and looks great!. The tile for the bathroom floors looks great as well. They worked hard and had the floors installed very timely. And cleaned up everything really well. I would definitely use K&M Floors again.
Description of Work: Installed hardwood floor in guest bedroom. Installed tile in the guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

carol C.
05/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
They came when they said they would. Did they said they were going to do. Charged the amount they said they're going to charge. Came back to make some small repair. I would call them honest reliable and trustworthy!
Description of Work: Tile backsplash Engineered walnut flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Brad W.
04/2014
5.0
carpet installation, hardwood floor
  + 0 more
My living room carpet was purchased and installed four years ago by Atlanta West Carpets. Over time the carpet developed waves and bulges bad enough to trip over. (Despite being currently listed on Angie's List, Atlanta West Carpets no longer does business with retail customers. Now they are a wholesale only firm for developers, etc. ) I called K&M Floors to find out if they could reinstall / repair my carpet. I was concerned that no business would be willing to drive to my location to do such a small job for any remotely reasonable fee. Jason answered the phone directly and offered to send his carpet guys out in about 48 hours for a minimum service fee of $200. Two of his men arrived first thing that morning, helped me move all the furniture, including one extremely heavy and bulky piece, did a masterful job of stretching, cutting, and properly reinstalling my carpet, cleaned and vacuumed the area, and moved all the furniture back in place, all in about an hour. I don't know how anyone could ask for better service. Worth every cent. Highly recommended!
Description of Work: Carpet installation repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Fred W.
03/2014
5.0
hardwood floor
  + -1 more
I called Dwayne and told him I was surprising my wife, and they worked around my schedule to help pull this off. They came when she left for work and had the job completed before she returned home that same evening. The craftsmanship was superior and their customer service was great. Seeing the expression on my wife's face was priceless!
Description of Work: K&M Flooring replaced the carpet in my home with laminate wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Linda A.
01/2014
5.0
flooring contractor
  + -1 more
K&M did a great job on my carpet installation. The service was professional and quick. We love it.
Description of Work: Installation of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Margaret H.
12/2013
5.0
flooring contractor, hardwood floor
  + 0 more
We are so happy with our new floors! Jason, who consulted with us throughout the entire process was absolutely amazing. He truly cared about what we were picking and made suggestions to guide us in the right direction. I was going to put in super expensive wood-look tile in the basement and he convinced me to use this other material that was half the cost, at least as durable, and is one of the most beautiful floors that I've seen. His team was prompt each day. They were polite, responsive, and professional. I'm completely crazy and called Jason each day with questions about the process. He spent time on the phone with me and over email throughout the process, and even stopped in to check on the quality, progress, and his team. They finished on time and the result is astonishing. It has literally changed the entire look of my house. It is beautiful. The floors in the basement are perfect and the new baseboards that were recommended turn the entire space into an upscale entertainment area. The hallway and stairs are perfect and so it the carpet. I would 100% recommend K&M Floors to any friend or family member and we will definitely be using them again next year.
Description of Work: The provider installed hardwood floors on stairs and in a hallways, replaced carpet in another stairwell, replaced all of the flooring in our basement, and replaced the baseboards in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Carlos C.
12/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Jason and his team were always on time and assisted me in getting the right color to match my existing floors. It was a great process and a very professional team of installers, extremely well priced! If you need any floor work done, definitely give Jason a call!
Description of Work: K&M helped me in matching my existing rare dark wood floors and laced in the new floor to my dining room and also formal living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from K&M Floors Inc
Thank you [member name removed] for the kind review, trying to match your existing floor definitely had its challenges :-) Thanks for being patient and understanding. It really was a pleasure doing business with you!

John S.
10/2013
2.0
flooring contractor
  + -1 more
ON OFF THE STREET. JASON DRUM SUGGESTED THAT SINCE THAT I DID NOT AGREE WITH HIS QUOTE, THAT APPARENTLY I WAS LOOKING FOR A NON-PROFESSIONAL PERSON, UNLICENSED AND SOME DRIVE BY PERSON OFF THE STREET. I FEEL HIS COMMENT WAS RUDE AND I AM GLAD I AM NOT DOING BUSINESS WITH THIS COMPANY.
Description of Work: I DID NOT AGREE WITH THE ESTIMATE FOR MY TILE INSTALLATION. I TOLD THE COMPANY REPRESENTATIVE THE QUOTE WAS TOO HIGH.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$1,960

Response from K&M Floors Inc
I'm sorry if you felt my commit was rude but I will say your commit sparked my response. Not only did you say that my estimate is too high, which by the way you are entitled to your own opinion and I am perfectly fine with that. You said "I will choose a contractor closer to reality" I feel as though this was quite rude as well, your estimate was priced below industry standards based on NTCA. (National Tile Contractors Association) This is based on a reputable company who has the training, license and insurance. I do not want to be the cheapest guy nor do I want to be the most expensive. We strive to offer exceptional customer service and craftsmanship at a affordable price. I am disappointed that you would post a review like this given we were never even hired to do the job. Its probably best we were not hired and we wish you the best of luck with your tile installation.

Bobbie S.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Jason responded to our call promptly and gave us an estimate within 24 hours. The team of workers arrived as promised and conducted their work in a professional manner, causing as little disruption as possible. They cleaned up everything after they finished and were very polite. The actual cost was consistent with the estimate and the work was completed as scheduled. After three previous contractors fell through on this work, or just didn't call back, it was a relief to find someone with a solid work ethic and sense of accountability.
Description of Work: Repaired section of damaged hardwood floor and refinished entire bedroom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from K&M Floors Inc
Thank you for the kind review. It was our pleasure to help with your flooring needs and we are thrilled to know that you had a great experience. We strive to ensure all our customers will have the same. Thank you again for your business!

JOHNNY C.
08/2013
5.0
flooring contractor
  + -1 more
My wife and I had floor damage caused by a water heater that literally busted at the pipe coming out of the heater to the house. I appreciated the quick response in coming the very next day. When they arrived the owner which was a plus seemed truly companionate about our problem. I say this because 2 other companies we spoke made us feel like we should feel privileged to have them provide service, but not K&M. They (he) owner was very upfront with cost and time to install floors and brought over samples a couple of times to help my wife make a best decision J As it turns out we waited to install the floors as my stepdaughter got married and well….you can imagine where the financial priority went. It was a beautiful wedding. The fact is K&M out of 4 different companies made us feel like they wanted our business genuinely, meaning not like a car salesman. The level of professionalism in appearance, detailed paperwork presented with nothing hidden and taking the time to explain any question we had.
Description of Work: They came and gave an estimate on the installation of floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen L.
08/2013
5.0
hardwood floor, marble & granite
  + 0 more
He was excellent to work with. The project was going to cost more than we were willing to pay so we did not move forward with it. He had great follow up and showed up on time for the estimate.
Description of Work: He gave me an estimate for hardwood floors for the first floor and a granite countertop.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer A.
08/2013
5.0
carpet installation, ceramic tile
  + 0 more
They did an excellent job. They had great quality of work. They came out quickly and did the job quickly.
Description of Work: They installed carpet in my rental house and did a tile back splash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from K&M Floors Inc
Thank you [member name removed] for the kind review, let us know if we can help out with future projects. You know we are just a phone call away!

Phillip H.
08/2013
5.0
ceramic tile, flooring contractor
  + 0 more
Our experience with them was wonderful. They did a great job and were very polite. They were easy to work with, reasonable, professional and cleaned up well.
Description of Work: They gutted our master bathroom, including the installation of a walk-in frame less glass shower, porcelain tile, and a heated flooring system underneath the tile. They also upgraded the toilet, installed new fixtures for the shower, as well as sheet rocking and demolition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from K&M Floors Inc
I think you did a wonderful job with the tile selections. Your shower really is amazing! What a difference it made from old to new. Thank you so much for your business!

cornelius C.
06/2013
5.0
carpet installation, hardwood floor
  + 0 more
I was very happy with the service, price, and overall experience. These guys gave me a good price, started on time, and finished on time. I will definitely use them again.
Description of Work: Carpeted my basement and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Andy J.
06/2013
5.0
carpet installation, ceramic tile
  + 0 more
They did an awesome job. Their prices were kinda middle of the pack. No complaints. They were all top-notch.
Description of Work: K&M Floors Inc. guys came and did some carpet and some tile work service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C Robin S.
05/2013
5.0
hardwood floor
  + -1 more
The experience with K&M Floors Inc. was fine. It was a fair price and the work was done timely. It was completed to order.
Description of Work: K&M Floors Inc. refinished some hardwood floors for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark L.
05/2013
5.0
flooring contractor
  + -1 more
My experience with them was fine. They can't do some tricky stuff but they're good for basic flooring. They showed up on time, cleaned up everything and got it done in one day.
Description of Work: We used the services of K&M Floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN L.
04/2013
5.0
carpet installation, hardwood floor
  + 0 more
Everything went like clockwork, with floor installation taking exactly the amount of time estimated by the company owner.
Description of Work: Removed and disposed of old carpet, and replaced office floor and hallway with oak hardwood flooring. Replaced steps leading to office area with oak hardwood runners. Sanded, stained, sealed and finished all newly installed hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from K&M Floors Inc
Thank you for the kind review and your business. Enjoy the new floors and office.

Teresa Y.
02/2013
5.0
hardwood floor
  + -1 more
The floors looked beautiful once they had finished, and my husband commented that they were very professional and friendly. They did so well, in fact, that we had them come back for additional work.
Description of Work: They cleaned our hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

yvonne S.
02/2013
5.0
hardwood floor
  + -1 more
They did a great job in a timely manner and charged a reasonable price. Furthermore, the steps are still in great condition.
Description of Work: They stained and installed wooden stepboards on my staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Stephen M.
02/2013
5.0
hardwood floor
  + -1 more
Everything went well. They did really good work, and they charged a reasonable price.
Description of Work: They installed hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy J.
02/2012
5.0
ceramic tile, flooring contractor
  + 0 more
I am very pleased with the quality of K & M floor's work and service. They provided a free measurement whereas another vendor charged me for one. They came to my home with product samples and others did not. They had a better selection than others. Their bid was competitive, but I felt like I got more for my money with K & M. The installers did an excellent job and I would rate their quality as excellent since my floors look amazing!
Description of Work: Replaced carpet and pad in two bedrooms, a hallway, and stairs. Replaced carpet in living room and a bay window with 18" diagonally cut porcelain tile with hardibacker. Demo old carpet and pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

4365 Lynwood Ct, Douglasville, GA 30134

http://www.kmfloorsinc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Marble and Granite,
Wrought Iron,
Finished Carpentry and Woodworking,
General Remodeling,
Hardware & Home Improvement Stores,
Lawn Mower & Power Tool Repair

FAQ

K&M Floors Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

K&M Floors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, K&M Floors Inc offers free project estimates.
Yes, K&M Floors Inc offers eco-friendly accreditations.
No, K&M Floors Inc does not offer a senior discount.
Yes, K&M Floors Inc offers emergency services.
Yes, K&M Floors Inc offers warranties.
K&M Floors Inc offers the following services: Hardwood flooring, laminates, tile, carpet, VCT, LVT, natural stone & floor refinishing
Grout removal, epoxy flooring, & stained concrete

Contact information

4365 Lynwood Ct, Douglasville, GA 30134

http://www.kmfloorsinc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM