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K&M Floors Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

We have 5 employees that are ready to serve with multiple subs to tackle large projects and time sensitive jobs. When you’ve decided it’s time to replace your flooring, call K&M Floors. For more than eight years, our experts have been installing and repairing floors to transform homes within a 50-mile radius of Douglasville, GA

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Hardwood flooring, laminates, tile, carpet, VCT, LVT, natural stone & floor refinishing

Services we don't offer

Grout removal, epoxy flooring, & stained concrete

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.997 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 97 reviews

Eric L.
01/2016
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I contacted K&M Floors and two other companies to obtain a quote in reference to flooring. Jason was very accommodating and agreed to come out and provide an estimate. The home Jason was providing a quote for was under contract at the time and the sellers only provided a short window for measurements. After obtaining the measurements, Jason drove over to my current residence at the time to provide my wife with samples and address questions and concerns. Jason spent several hours going over samples and answers questions, as my wife likes to talk. Jason was extremely personable and my wife and I liked him immediately. The following day we received Jason's quote and it was $1,300 dollars under the next closest bidder. I was surprised at the disparity in pricing and contacted Jason to inform him I would be hiring his company. During our conversation, I inquired as to how he managed to be so much lower than the other companies; Jason replied "I love to beat the local competition on their home turf and I would like to help you and your family get a good price on flooring." During the transition of moving, my timeline changed several times. Jason was very accommodating and easy to contact, even answering his phone several hours past normal business hours. In the eleventh hour I changed the timeline yet again and Jason said it wasn't a problem and the crew would be there around 10:00 to begin work. Sure enough at 10:00 am his crew arrived and immediately began to get to work. The crew was able to finish the work in one day and stayed late into the night to make sure the job was complete in time for the movers to bring the furniture in the next day. The carpet looks and feels amazing and I am very grateful I found K&M Floors on Angie's List. Using K&M Floors saved me over one-thousand dollars and I couldn't be happier with the work. If you are getting flooring installed in your home be sure to give Jason a call, you will be glad you did. Thanks Jason, the wife loves the carpet and I get to spend the money I saved on a pool table. Eric
Description of Work: Installed carpeting and flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

KATHLEEN C.
12/2015
1.0
flooring contractor, hardwood floor
  + 0 more
vWas going to do the whole house in new flooring. they came out to measure and said they would provide the estimate in a week. That was First week in November. Here we are at the 3rd week in December and nothing has been received. i even called last week in November and was again promised an estimate. Nothing has been received. I will not chase someone down for an estimate. So, I will find another company. But, this was a waste of my time and cannot provide a good review understandably.
Description of Work: Nothing, and that was the problem. i had them out for an estimate. Was promised an estimate in a week. Didn't get anything after two weeks. Called and asked for the estimate 4 weeks out. Again no response and no call back. What a waste of my time.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from K&M Floors Inc
I do apologize that nobody from our office called to let you know that we would not be providing a bid on your job. Unfortunately we felt it was in the best interest of the company not to attempt to do the work. Most of the time we were in your home for the measurement you kept talking about how terrible Lowes installers are and how you have a ongoing suit against them. Honestly I have 10+ years of flooring experience and based on my professional opinion the complaint was not a installation related issue.

Bibi B.
11/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
Jason and his team were always on time and professional. They are highly skilled and have a high level of customer service. I would highly recommend this company to friends and family. Thanks for outstanding service!
Description of Work: Installed laminate wood flooring, vinyl tile and carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Jeffrey D.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Jason and his team were responsive, met with me multiple times when we were indecisive on the cost/product, were very punctual, and a 1200 square ft. apt in one day, with carpet and laminate mixed together. He didn't BS about price, and gave plenty of options. Would definitely recommend to anyone looking to install new flooring.
Description of Work: Installed new carpet with old carpet haul-away, and also put in laminate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ruje S.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Jason and his team were top notch the whole project. From the beginning when we first started talking to the project and afterwards I couldn't be happier with their professionalism, work and business practices. Jason was always a great communicator and was very accommodating to my schedule. I had a few special events going on at my house and he and his crew worked around it. The floors look amazing and the guys cleaned up nicely. I would definitely recommend K & M Floors and in fact have them at another property right now working on those floors!
Description of Work: K & M Floors replaced carpet with new hardwood floors on upper level of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Travis J.
05/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
These guys were absolutely fantastic from start to finish. They were able to schedule us when we needed it and completed all the work flawlessly. It took us a while to find the right company and we couldn't be happier with the results. Their pricing was very competitive with the other quotes we got and they were all very professional and helpful. I wish all contractors were like them.
Description of Work: They put wide plank laminate flooring throughout our downstairs and carpet upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Rey R.
05/2015
5.0
hardwood floor
  + -1 more
K&M Flooring completed my hardwood floors in my 1,400 square feet condo. Jason is very professional and his crew delivered the highest quality results possible. They are very attention to detail oriented and were able to level out my floor after removing the old carpet and noticing that the floor was uneven. The final results were excellent and I was pleased with their pricing as well.
Description of Work: K&M Flooring completed my hardwood floors in my 1,400 square feet condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Annette F.
04/2015
5.0
ceramic tile
  + -1 more
They did the floor in little sections over the course of a couple of years, since it was our main living area. They were very nice to do that for us, that they had the patience to come back and continue. That was very nice of them. It was a lot of work.
Description of Work: They installed flooring in our first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Jennifer H.
04/2015
5.0
carpet installation
  + -1 more
I met with the owner to select exactly what we wanted and he was prompt and personable. He was able to set up the installation very quickly and worked around my busy schedule. The crew was early and worked quickly to have everything completed before the kids' nap time and were very careful with the furniture they moved. I am very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

amit A.
04/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
The provider did go an extra mile in contacting me for a date at my rental property. He also scheduled everything by himself and did a professional job
Description of Work: Installed a carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Jeff M.
03/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Jason and his team did a fantastic job with the hardwood flooring that was installed in our home. Jason did an excellent job of advising my wife and I regarding a complete install and the type of flooring available. The crew that performed the installation was a pleasure to work with. They were efficient and very personable. The quality of the installation was excellent and the crew did a great job of moving all of the furniture. I would definitely recommend Jason and his team to perform an installation of hardwood flooring in your home.
Description of Work: Installed engineered hardwood flooring on the first floorin our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,845

Victoria M.
03/2015
5.0
flooring contractor, hardwood floor
  + 0 more
WOW!!! The team did an amazing job of putting in our hardwood floors. Another installer came in, saw a slight rise in the floor and immediately raised the price...NOT K&M. They came in and did the job....IT LOOKS AMAZING. They were fast, efficient, professional, and the price was fantastic. Jason and team even painted the 1/4 round trim and installed it for us. We will definitely use them every time we have a need.
Description of Work: Installed hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Russell G.
02/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I recently joined Angie's List to find local providers to perform a variety of small jobs required to get my house ready for sale. I wasted two weeks waiting for another company that I found in a print advertisement. When that company failed to show up for the second time, I tried Angie's List. It was easy to find several local contractors. I called Jason at K&M and he came out the same day to look at the job. His quote was very fair and he was able to get the crew out here in less than a week. The crew showed up on time and did a great job fixing the carpet with minimal need to move a bunch of furniture. I was very satisfied with the work and the price. I would definitely do business with K&M again.
Description of Work: Re stretched carpeting in four rooms including a large rec room that was purchased from another company four years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael H.
01/2015
5.0
carpet installation, flooring contractor
  + 0 more
They came out and measured the area that I requested for carpet installation. They were very professional throughout all phases of the job. I previously went to the large corporate home improvement centers and was extremely disappointed however K & M Floors in Douglasville was outstanding and the price was $600.00 less for the same material and labor. When I get ready to replace the carpeting in other areas of my house I will definitely be contacting them again.
Description of Work: They sold and installed carpet in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Hannah S.
12/2014
5.0
carpet installation, hardwood floor
  + 0 more
My husband and I had just purchased a house and upon seeing it without the previous owner's stuff, we decided that the carpet HAD to go. So, I looked at Angie's List and came across K&M. I explained that it was a last minute decision, but Jason came out as soon as he could and gave us a great deal on a high quality carpet. He even worked it out to have it installed within 3 days of us deciding to move forward. It helped us so much because we were able to move in our stuff the next day. We get so many compliments on the carpet!
Description of Work: Carpeted 3 bedrooms, hallway, and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Lorraine B.
12/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
The owner, Jason Drum, is a true professional, honest and a pleasure to work with. He spent well over an hour with us, explaining all our options, helping us weigh pros & cons of pre-finished vs. site-finished, etc. He even brought by more samples a few days later. From start to finish, this was such a wonderful experience. His crew showed up on time, were extremely courteous and professional, and cleaned up thoroughly once their day was complete. They replaced old pine stairs with oak and did a beautiful job. The floors and stairs are stunning!!! We could not be happier with the entire experience and will be recommending them to everyone!!!
Description of Work: Removed carpet & installed pre-finished hardwood floors. (About 1200 sq. ft)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Michael B.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
The owners of K and M provided excellent customer service from the first contact through the completion of the job. They always answered there phones or called back within minutes and were very accomodating to many changes in our schedule do to extensive renovations we were having completed. When the carpet and the hardwood floors were installed, which 2 different days do to our schedule, K and M arrived on time and completed the job according to schedule. The work was excellent, and when it was noticed that a trim piece color was not an exact match they came out the next day and restained and endured we were happy. Excellent customer service!
Description of Work: The provider installed aproximately 900 sq ft of carpet and 1300 sq ft of hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,100

Brian G.
11/2014
5.0
flooring contractor, hardwood floor
  + 0 more
K&M Flooring did a fantastic job with our hardwood floors...Will be using them again.
Description of Work: Installed Hardwood Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Richard B.
11/2014
5.0
carpet installation, hardwood floor
  + 0 more
Jason was polite and professional on the phone. He was able to fit us in just a day or 2 after our initial call. When he arrived, the carpet was still wet so his crew pulled the padding and carpet back so it could dry out properly. We rescheduled for about a week later to give the carpet enough time to dry. His crew showed up a week later and replaced the section of carpet that was spoiled along with putting in new padding. Seamed everything together and it looks good as new. Showed up on time both visits. Followed up to make sure everything was OK. We would use him again.
Description of Work: Removed bad carpet section in living room that had water damage and seamed in new carpet and padding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Todd B.
08/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
K & M did a great job...finished the job with a high degree of professionalism. Great fit and finish. I will use them again...next time to install new tile in our bathrooms.
Description of Work: Duane and the crew at K & M Floor installed new hardwood in family room and office, sanded and refinished all of our hardwood floors...they did a great job. I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia P.
08/2014
5.0
hardwood floor
  + -1 more
K&M flooring were very professional through out the whole process. The work was absolutely beautiful. I was very happy with working with K&M Floors Inc. The team that came in and did the actual work were very meticulous and the hardest working team I have ever seen. I would use them again and/or refer them to friends.
Description of Work: I had hardwood put throughout my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan W.
06/2014
5.0
flooring contractor
  + -1 more
First, I contacted several companies on Angies List, one contact did not respond and one that did respond, yet once we explained the job, they stated that they were commercial only and were not interested in the job. Contacted K&M next and the very next day Jason Drum was out looking at the job at our home. That was I believe a Friday. He said he would work on the quote over the weekend and provide it on Monday and if we liked it he would do the work on Tuesday. Monday came and so did his quote. I was hoping it would come in a little lower but after talking to Jason and the explanation about the necessary floor preparation, I agreed. Tuesday he called early, told us when the team would be there. They showed up on time and at the end of the day, we had a completely new floor in our kitchen. They did an excellent job, there were no problems, and they all were very professional. Jason showed up to check out the work that day said that we could pay once I got a chance to look it over since I did not get home from work until late that night. I called him later that evening and confirmed that the job looked great and we sent him a check. We also asked him to take a look at some tile work in our bathroom and he will be the top of the list for our flooring heeds in our rental. Great Job, could not have turned out any better, For K&M and Jason, thanks Angies List!
Description of Work: Removed complete kitchen vinyl flooring, prepared the floor and Installed kitchen adhesive stick down vinyl tiles. Also used an additional adhesive to make sure the tiles stay in place.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

JEAN L.
06/2014
5.0
hardwood floor, woodworking, wrought iron
  + 1 more
Jason and all of the guys in his crew are all outstanding individuals. Every call, email and text was promptly returned. The project was well coordinated and was completed within the time frame promised. My particular project involved not just floors, but a completely renovated staircase with black iron accents as well. I had a vision of using more than one stain color on floors and stairs and Jason worked hard to help me with my vision while keeping me in budget. I also felt completely comfortable going to work leaving the crew in my house all day. Jason, Duane, Gary and Manuel...Two thumbs up and Five stars.
Description of Work: Removed carpet from stairs and upstairs loft area. Rebuilt new stairs, installed new posts and handrails. Replaced old builders grade white balusters with new wrought iron accents. Installed new wood floors in upstairs loft. Stained stairs and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Adria K.
06/2014
4.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
We were given an estimate and they were able to repair the damage. They were the only group who would give us a quote to just repair the damage instead of replacing the entire flooring. They did a good job. I will call on them to replace the entire floor in the future.
Description of Work: Repaired damaged linoleum tiles

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Elaine W.
06/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Duane and crew was very professional. He listened and understood what I was looking for in hardwood. The crew arrived early and the job was completed within a day!! Kudos
Description of Work: Removed old carpet and installed engineered hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

4365 Lynwood Ct, Douglasville, GA 30134

http://www.kmfloorsinc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Marble and Granite,
Wrought Iron,
Finished Carpentry and Woodworking,
General Remodeling,
Hardware & Home Improvement Stores,
Lawn Mower & Power Tool Repair

FAQ

K&M Floors Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

K&M Floors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, K&M Floors Inc offers free project estimates.
Yes, K&M Floors Inc offers eco-friendly accreditations.
No, K&M Floors Inc does not offer a senior discount.
Yes, K&M Floors Inc offers emergency services.
Yes, K&M Floors Inc offers warranties.
K&M Floors Inc offers the following services: Hardwood flooring, laminates, tile, carpet, VCT, LVT, natural stone & floor refinishing
Grout removal, epoxy flooring, & stained concrete

Contact information

4365 Lynwood Ct, Douglasville, GA 30134

http://www.kmfloorsinc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM