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Ben Hill Renovations Inc.

Roofing, Gutters, Siding,

About us

Family owned business since 1964. Free estimates! Over 65,000 satisfied customers! Additional email address:fpelfrey@bhroof.com. We offer financing!!

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Commercial roofing & maintenance/repair services, emergency leak calls & repairs, aerial infrared scanning service, new construction, re-roof & re-cover. Residential total exterior renovation: roofing, siding, windows, gutters & bhr gutter guard system, doors, attic insulation, and infrared energy scans.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.578 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
1%
3
8%
2
1%
1
14%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 26-50 of 78 reviews

MARY C.
02/2015
5.0
roofing
  + -1 more
Ben Hill came out to give me the estimate, although they don't do the work. Today they went above and beyond what any company is expected. I will definitely use them in the future for any residential work that I might need. I apology if my previous review, that has been removed has caused anyone to think Ben HIll is not a great company.
Description of Work: I posted a review regarding this company that was not favorable. It was my mistake. I called Angies LIst and asked them to retract it. I am posting this to let everyone know that they went above and beyond to resolve my issue. They do not do the work I require, however they put me in touch with people who actually do the work.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

kevin B.
01/2015
3.0
roofing
  + -1 more
They are very highly reviewed but it seemed like they were going through office management and/or roofer changes. I am going with someone else.
Description of Work: Ben Hill Roofing gave an estimate after a lot of waiting and rescheduling.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from Ben Hill Renovations Inc.
Ben Hill Roofing provided estimates to [member name removed] in both 2009 and 2010 for his roof. However, our records indicate that he has not contacted us since that time for any additional estimates nor did he choose us to do the work that we estimated at either of those visits. We have never undergone any management changes as he notes and believe that he has entered inaccurate comments under our company in error. As always, we are more than happy to provide him with any estimates he would like and would be happy to schedule this at his convenience. It is unfortunate that he has received poor customer service from any company, however, at Ben Hill Roofing we always go above and beyond to provide the best service possible. We welcome the opportunity to work with him in the future.

Mike K.
12/2014
3.0
roofing
  + -1 more
Came out to quote on windows, doors, gutters and perhaps roof. Without the roof they gave me a budget number on the scene of $17k and when they asked about it I said it seemed a little high but not crazy. We actually paid about $12k for the same work with some small, low overhead people. I thought the guys who came were nice and put a lot of effort into the budget number, which is why I was shocked that I never did get an actual proposal from them of a single note of follow up.
Description of Work: Doors/windows/gutters/roof

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$17,000

Felice S.
12/2014
5.0
gutter repair, roofing
  + 0 more
It was excellant , I had a previous roofer here that replaced the roof and covered up damges, the guy from this company came out and inspected the roof to let me know of any issues I had on the roof. He gave me an estimate of the cost and then had his guys come out and make repairs. Robert is a very dedicated person that wants his company to do a good job and also constantly checks up on the job. Im just delighted and I feel like I have a quality roof. They had a Native English speaker who is the project manager who is a native english speaker who is able to communicate the needs of the project to his workers, they also replaced my gutters.
Description of Work: The residential estimator evaluated what the best option would be for me as far as roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janis A.
06/2014
5.0
roofing
  + -1 more
Several years ago we used Ben Hill Roofing to replace our roof and they did an excellent job. We have moved since then about 20 miles away. When we developed a leak in our roof over our front porch we called Ben Hill Roofing once again Stewart and Rob arrived on time and inspected the roof. After careful consideration they decided that hopefully all that was needed was caulking around the roof. They made a second trip with the needed supplies to fix the problem. We are retired and on a fixed income and was pleasantly surprised when they told us that that would not charge anything for their service! Yep, $0! Yes, we will use and recommend Ben Hill Roofing again! Thanks, Stewart and Rob
Description of Work: After an inspection of our front porch roof Stewart and Rob with Ben Hill Roofing caulked all around the top of the porch for FREE!! hoping that would fix our leak!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Penney S.
06/2014
5.0
gutter repair, roofing
  + 0 more
This was an unusual situation. The representative went well beyond what was expected when trying to provide the service needed. Sometimes, you just don't know what is needed in advance. You only know there is a problem. What should be done?? This company put in the time and labor to do their best and I would DEFINITELY contact them in the future.
Description of Work: Address gutter problems; reattach gutters, clean gutters. Investigate the cause of roof leaks.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michael M.
05/2014
5.0
gutter repair, roofing
  + 0 more
It was very good. We had some roof damage from a hill storm and some companies came out and gave estimates and they were the most reasonable with a reputable product. That was probably about 4 or 5 years ago. They installed the roof and did a really good job. They sent out a contract to do the gutters. The gutters were up and went really well. I would suggest Ben Hill to anybody who'd ask.
Description of Work: I used Ben Hill Roofing & Siding Co., Inc. for my roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Tina A.
05/2014
5.0
house painters, gutter repair, roofing
  + 1 more
The did a great job fixed any issues I had. Overall great job!
Description of Work: Paint house, replace gutters, replace roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,500

roberta E.
05/2014
3.0
roofing, siding
  + 0 more
Gave me an estimate. Very polite and efficient. Arrived at the correct time.
Description of Work: .
Rating CategoryRating out of 5
$100

Marie D.
02/2014
1.0
roofing
  + -1 more
Service provider not willing to honor deal! Would not use them for any service or purchase deals from this provider!
Description of Work: I originally purchased Deal in Nov 2013 and decided to use it Jan 2014. Originally tried to schedule appt. in Dec 2013 but never got a follow up call. Tried again first week in Feb and was told by provider they were no longer honoring Deal from Angie's List. I then contacted Angie's List to request another provider or a refund. As of 2/14/14 no replacement provider could be found so a refund was requested.

Rating CategoryRating out of 5
responsiveness
1.0

$99

Response from Ben Hill Renovations Inc.
We are very sorry that you were left unsatisfied by your recent experience with the Angie’s List promotion. Unfortunately, because the wording on the promotion was not very clear to the consumer, we felt it was necessary to end the deal to further eliminate any confusion with our customers. We sincerely apologize for your experience and hope that we are given the opportunity to show you that we truly do strive for 100% customer satisfaction. Please let us know if there is anything else we can do for you in the future.

Jack M.
01/2014
1.0
gutter repair
  + -1 more
Once I contacted the service provider he told me there was a misunderstanding between his company and Angie’s List and he would not be able to honor that price at all.
Description of Work: I purchased a big deal for gutter repair or replacement.
Rating CategoryRating out of 5
$99

Response from Ben Hill Renovations Inc.
We sincerely apologize for the misunderstanding and have already cleared this up with Angie's List. We made every attempt possible to work this project out with you by having an Estimator meet with you as well as having our Sales Manager speak directly with you. However, due to prices beyond our control, we were not able to move forward with you on this project. Please contact Angie's List to receive your full refund. We are happy to help in any way we can so please contact us if necessary. In an attempt to keep this from happening in the future, we have stopped this program with Angie's List and continue to make every effort possible to ensure the complete satisfaction of our customers.

Toni P.
01/2014
5.0
gutter repair, roofing
  + 0 more
Great job... They look so good....cleaned up after the job...polite and professional and the gutters are beautiful....highly recommend!
Description of Work: I opted to upgrade to their version of gutter guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

Sandra P.
01/2014
5.0
roofing
  + -1 more
They did a good job. All I had to pay for was the deductible and my insurance took care of the rest. The guys that did the work, did a good job, I did not care for their supervisor. The supervisor just showed up one time unannounced and that irritated me. He needs to call first. I did not think that was very professional. They started one morning and finished up the next. They had to come back and do around the chimney. I think that the price was fair. They were here on time. I will continue to use them.
Description of Work: Ben Hill Roofing & Siding Company Incorporated put a new roof on my house. My insurance cover most of the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Christine M.
01/2014
1.0
gutter repair
  + -1 more
I asked for a refund on this Angie's List Big Deal because the advertisement was misleading and inaccurate.The Big Deal stated "$99 for $200 Worth of Gutter Repair or Replacement; $200 worth of gutter services will typically cover one of the following: 150 feet of screen installation, 150 liner feet of gutter re-securing, sealing of up to 150 gutter seams, 150 linear feet of new 5-inch gutter installation or 150 feet of no-clog gutter cover installation." The service I wanted was 150 feet of new 5-inch gutter installation. Today, Robert from Ben Hill Roofing came to my house and told me that $99 would not cover the cost of materials. The cost would be at least $600. Perhaps I am misinterpreting what is meant by gutter installation, but I expected it to include materials, not just the service. Robert was very nice and very professional - it was the advertisement that was misleading.
Description of Work: I did not have service done.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Ben Hill Renovations Inc.
We sincerely apologize for the misunderstanding in this offered deal. The deal should have read that for $99 you would receive $200 "worth" toward the installation of the 150 ft of gutter. It should not have implied that the $99 would cover the complete installation and have worked this out with Angie's List. We have since discontinued the program in an attempt not to have any more customers mislead and left unhappy. Should you have any problems receiving your refund, please do not hesitate to contact us as we are more than happy to help in any way we can. We continue to strive for 100% satisfaction from our customers and hope we have the opportunity to work with you in the future.

TANYA L.
01/2014
5.0
roofing, siding
  + 0 more
Ben Hill is a very professional organization. My garage sustained minor wind damage to the trim panel and they performed a detailed inspection without the need for supervision and follow up. All work and payment was done in one seamless transaction. Excellent performance and I would recommend their services.
Description of Work: Replace trim over the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

John F.
10/2013
5.0
roofing
  + -1 more
I contacted this provider to inquire about repairing a leak in a metal roof. I spoke with Tangi and she was very friendly and professional. She set the appointment and explained very clearly what to expect and how much the repair would cost. Prior to the appointment, she contacted me to confirm and again, explained what to expect. On the day of the appointment, the repair crew called me to let me know that they were on the way. They arrived within the appointment window, were very professional and went right to work. When they had completed the repair, they explained what they had done and thanked me. The actual cost came in less than what was quoted and I was provided with a detailed receipt, along with digital photos of the work completed. Great experience. I would definitely use this company again and would highly recommend them to others.
Description of Work: The provider repaired a leak in a metal roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brian C.
09/2013
5.0
gutter repair, roofing
  + 0 more
They did an excellent job.Their project manager is very good to work with. He was punctual and professional. If I had a little problem with leaking and he'd come by and help me out with it and answers all the questions I have. He just did a very good job and I am very happy.
Description of Work: I used Ben Hill Roofing & Siding Co., Inc. for my roof and gutters on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Sandra W.
08/2013
1.0
roofing
  + -1 more
Appointment scheduled. Person cancelled in the morning of the appointment citing personal emergency. Indicated someone would call to reschedule. No call received. I called 2 weeks later. Receptionist said someone would call to reschedule. No call received. I called again 5 days later. Again was told someone would call back to reschedule. No call ever received. I cannot comment on the work this company does as no work was performed. The customer service or lack thereof is horrible.
Description of Work: Requested Appointment for estimate on new gutters

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Scott G.
08/2013
5.0
roofing
  + -1 more
Ben Hill Roofing & Siding is by far one of the most professional roofing companies I have ever come across. They are very professional and knowledgeable about all aspects of roofing. I chose to speak with Ben Hill based on their longevity in the industry (over 50 years) and because of their great ratings. I know people personally who have used them and I will use them when I am ready to replace my roof. The consultant I had the pleasure of meeting not only showed me the different options that were available, he also discussed the reasons why my roof didn't need to be replaced yet. A less reputable company would have just taken my money. I would highly recommend Ben Hill to anyone looking for a roof replacement.
Description of Work: Provided a consultation on the condition of my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

betty S.
08/2013
2.0
gutter repair, roofing, siding, replacement windows
  + 2 more
My appointment for estimate was scheduled for July 11, 2013. The representative was timely and was very thorough in getting details on what I wanted. He ask a lot off questions and gave me information about Ben Hill Roofing and spent a lot of time getting measurements. He told me he would probably come by the following Monday or Tuesday to discuss estimate. The following Monday the 15th I called Ben Hill to confirm day and time as we had talked about after 5:30. I was advised he was not available on Monday but the office advised he would call me to reschedule. I never heard from the representative and then I received a written estimate in the mail on August 3, 2013.
Description of Work: Estimate for new exterior. Roof, siding, gutters, soffits, windows, THE WORKS.
Rating CategoryRating out of 5

Andy J.
06/2013
5.0
roofing
  + -1 more
It was good experience. It was good. They did a great job. They clean up themselves. The roof looks straight. Everything went well so I really can't say. Their prices were kinda middle of the pack.
Description of Work: I used Ben Hill Roofing & Siding Co., Inc. for roofing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie H.
05/2013
5.0
roofing
  + -1 more
They were outstanding. The gentleman was very nice and very professional. He was very prompt and very professional, nice guy and do talking with him. I'm not sure if we're going to use him for the job because we got a couple of other quotes that came a little cheaper and we're still trying to decide which way to go. We hadn't made any decision yet.
Description of Work: Ben Hill Roofing & Siding Co. gave me a couple of roofing estimates.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Shawn H.
05/2013
5.0
roofing
  + -1 more
They were good. I had no problems with them. I thought they had fair pricing and were willing to work with me on that. They did what they said they would do. There was a piece of work that they did that was not really up to par and they took care of it.
Description of Work: Ben Hill Roofing & Siding replaced the roof for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Harrell C.
07/2012
5.0
roofing
  + -1 more
They were on time on the scheduled day and completing the roofing in one day as they said they would. They did a pretty good job of cleaning up afterwards as well. We are pleased with the new roof and would use them in the future.
Description of Work: We had our roof replaced and our two gables were repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Ken F.
05/2012
5.0
replacement windows
  + -1 more
It was up really high. They did a great job. The windows are 17ft. off the ground and the workers had to stand on an 80 degree pitch to do the work. Other companies wouldn’t even give me an estimate, but they were great. I thought they were going to fall but they gave a great estimate and did a wonderful job. I even gave them a great tip. The two guys who were here earned every cent that day.
Description of Work: They came out and repaired my windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

8990 GA-5, Douglasville, GA 30134

http://www.bhrenovations.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
101268
Trade License Locale
GA
Trade License Authority
Georgia State Licensing Board for Residential and General Contractors
Trade License Expiration
06/30/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Windows,
Decks and Porches,
Skylights

FAQ

Ben Hill Renovations Inc. is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Ben Hill Renovations Inc. accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Ben Hill Renovations Inc. offers free project estimates.
Yes, Ben Hill Renovations Inc. offers eco-friendly accreditations.
No, Ben Hill Renovations Inc. does not offer a senior discount.
Yes, Ben Hill Renovations Inc. offers emergency services.
No, Ben Hill Renovations Inc. does not offer warranties.
Ben Hill Renovations Inc. offers the following services: Commercial roofing & maintenance/repair services, emergency leak calls & repairs, aerial infrared scanning service, new construction, re-roof & re-cover. Residential total exterior renovation: roofing, siding, windows, gutters & bhr gutter guard system, doors, attic insulation, and infrared energy scans.

Contact information

8990 GA-5, Douglasville, GA 30134

http://www.bhrenovations.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed