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The Shutter Works, Inc.

Window Treatments, Interior Design and Decorating, General Remodeling

About us

We specialize in custom interior shutters and blinds. We offfer an array of styles and sizes and truly customize specifically to your windows. We have been in our manufacturing faciltiy in Decatur and have serrve the metro Atlanta area and beyond since 1984. Our managing staff of painter, installers finishers and master carpenters have been with our compnay for over 25 years and take pride in providing a quality shutter for your home. We have provided shutters for thousands of satisfied cutomers and continue to do business primarily on referrals of former happy customers. Our mission is to give our customers a quality product with great customer service and we strive to please. Our longevity in the industry proves just that. We welcome you to give our company a chance to do your interior window coverings whether its shutters, blinds, shades or any Hunter Douglas product. Remember, to consider using our expertise in helping you.

Business highlights

41 years of trusted experience

Services we offer

Free no-obligation consultations and measurement of your windows We repaint, repair and re-install Window design consultation available at no cost.

Services we don't offer

Exterior Shutters

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.3
responsiveness
3.7
punctuality
4.3
Showing 1-3 of 3 reviews

Danielle M.
12/2024
5.0
window treatments
  + -1 more
Excellent service! In addition to full service blinds, depending on the situation he offers replacements and repairs. One of my home's original blinds broke. I contacted 10 Atlanta area companies asking if they could repair the string. Of those who responded, only Shutterworks offered to fix it (they were not the original company the previous homeowners worked with). He emailed back within a day offering to help for a fair price. When I stopped by, he gave me additional options to make the price even lower. He treated me with fairness, respect, and patience. This is a no frills business focused on giving customers what they need at a good price. I'm so grateful to have found Shutterworks – we'd absolutely work with them again.
Description of Work: Blinds replacement or pull string repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

David A.
02/2023
5.0
window treatments
  + -1 more
The Shutter Works has installed shutters and blinds at three of my homes always on time courteous, very professional great value .
Description of Work: Added shutters and blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

John B.
06/2017
2.0
interior designers, window treatments
  + 0 more
We originally had six 3 1/2" plantation shutter panels installed by Shutter Works. They were great, and we were happy with the installation, the quality, and the price. We contracted with them again for three more panels. With a promise that the shutters would be ready for installation within 4 weeks, they were not installed until 10 weeks after the order. After the installation, we saw that one of the horizontal slats on a panel was noticeably crooked and not aligned with the other slats. I called Shutter Works and left three messages. In my messages, I even said that I would be willing to work with them on the cost of a replacement panel. I did not receive a call-back. While our initial experience with Shutter Works was good, because I did not receive a call-back and received no satisfaction regarding the less-than-satisfactory-quality panel, I would not use Shutter Works again and would not recommend them.
Description of Work: We had a total of 9 3 1/2" wood plantation shutters installed.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$1,500

    Contact information

    263 Rio Circle, Decatur, GA 30030


    Service hours

    Sunday:
    Closed
    Monday:
    6:30 AM - 4:30 AM
    Tuesday:
    6:30 AM - 4:30 AM
    Wednesday:
    6:30 AM - 4:30 AM
    Thursday:
    6:30 AM - 4:30 AM
    Friday:
    9:00 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Treatments,
    Interior Design and Decorating,
    General Remodeling

    FAQ

    The Shutter Works, Inc. is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 6:30 AM - 4:30 AM

    Tuesday: 6:30 AM - 4:30 AM

    Wednesday: 6:30 AM - 4:30 AM

    Thursday: 6:30 AM - 4:30 AM

    Friday: 9:00 AM - 4:30 AM

    Saturday: Closed

    The Shutter Works, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, The Shutter Works, Inc. offers free project estimates.
    No, The Shutter Works, Inc. does not offer eco-friendly accreditations.
    No, The Shutter Works, Inc. does not offer a senior discount.
    No, The Shutter Works, Inc. does not offer emergency services.
    Yes, The Shutter Works, Inc. offers warranties.
    The Shutter Works, Inc. offers the following services: Free no-obligation consultations and measurement of your windows We repaint, repair and re-install Window design consultation available at no cost.
    Exterior Shutters

    Contact information

    263 Rio Circle, Decatur, GA 30030


    Service hours

    Sunday:
    Closed
    Monday:
    6:30 AM - 4:30 AM
    Tuesday:
    6:30 AM - 4:30 AM
    Wednesday:
    6:30 AM - 4:30 AM
    Thursday:
    6:30 AM - 4:30 AM
    Friday:
    9:00 AM - 4:30 AM
    Saturday:
    Closed