Ace & A Heating & Air Conditioning of DeKalb

I've used Ace & A for 20+ years for both heating and air installations and service. The staff is helpful, reliable and competent. I always have annual service check-ups, and they're good about keeping older equipment running smoothly. When the time comes to replace my systems, I'd definitely consider using Ace & A.

Great experience. The tech they sent out, Fred, was very knowledgeable and friendly. Definitely glad I chose to do business with Ace & A

We have used Ace & A heating and air-conditioning for over 20 years. They are always friendly and courteous and give excellent service. Their technicians are very knowledgeable and are able to diagnose and fix any issues that we may have with our systems. I highly recommend them!

I've used Ace & A for over 20 years and have them do annual service maintenance on both heating and A/C. The technicians always do a thorough, professional job and are good about communicating any known or potential problems. The office staff is friendly and good about letting you know about arrivals or delays. The system is aging and I will definitely consider them when I get quotes on a replacement.

I've used Ace and A for my service needs over the past several years. They are very good, prompt and efficient.

Jermain diagnosed a faulty capacitor very quickly and replaced it. He also checked the pressures on both units and inspected both inside and outside units. He also provided some explanation of how the zone dampers worked and provided a recommendation on sealing up an air leak slot by one of our filters. He also offered an annual service contract if we desired. He was very courteous and answered all our questions.

The technician was scheduled same day arrived on time. He was friendly and knowledgeable. He gave great advice and recommendations.

The quote was clear and complete, and the communication and scheduling was prompt and efficient. The installer team showed up right on time, were courteous, organized, and professional, and accommodated some minor detail requests. I am quite satisfied with the completed work, and will continue to use Ace & A in the future.

I have been a customer for over 15 years. Ace & A has always had quality service and repair. I have 2 homes where I purchased a brand new HVAC system from Ace & A and have had it serviced by them ever since. I can always count on them to be there when and if I need them. Their prices are competitive and fair and their technicians are knowledgeable and courteous.

Went well. They are keeping our very old unit running.

It went great. We have used Ace for several years and will continue to use them for our heating an air conditioning needs. Would rate as excellent.

Ace & A is great! I've been using them for 20 years and have always found them to be honest, fair in their pricing and very professional. They replaced both of my units years ago and now they perform annual maintenance twice a year. I won't use anyone else. They are also locally owned and I would much rather support a local business than a corporate giant.

We have used Ace & A Heating and Air Conditioning for years,and Jermaine has been our technician throughout. He is knowledgeable, thorough, polite and responsive. We trust him to maintain our system, and he has done so successfully time and time again. We highly recommend Ace & A and Jermaine.

They do annual maintenance checkups on both heating and A/C systems they installed several years ago. The service is competitively priced and reliable and their workers are friendly and professional. I've had a good experience with the company staff and their work. I would definitely consider them for bids on upcoming replacement systems.

It needed a coil, I believe, and perhaps some freon. They were awesome showing up on Memorial day. Honest and reasonably priced.

We just had a full HVAC system installed by Ace & A, and couldn't be happier. Every step of the process was excellent from the initial repair call and scheduling, working with sales on a new system consult and the system installation experience. Because we were without air conditioning, they worked hard to get us in and scheduled a Saturday. We appreciated the professionalism, courteousness and, the number of years' experience -knowledge all of the people we encountered. We highly recommend Ace & A.

We always request Jermaine. He is very polite and professional, not to mention knowledgeable and capable. He has been working with Ace & A for years, and we trust him implicitly.

Ace & A has always been fairly priced with excellent equipment and service. I maintain a yearly service agreement with them so that my Heating & Air equipment is checked out in the spring and fall to make sure everything is working properly. If there is a problem we can address it sooner than later and with a game plan so we don't have any emergencies. From purchase of replacement equipment to maintenance I have always been provided the highest customer service at reasonable prices.

Their service has been competent and professional. Since installation, I've used them twice annually to do routine maintenance checkups, and they're competitive, call before they come, and arrive within the stated window. Over some 20 years, I've had a good experience with the company staff and its technicians and their work. I would consider them for bids on replacement systems as needed. Description of work: Annual maintenance service on both A/C and furnace. Previous systems replacement. Thermostat replacement.

Very nice technician. Good work. Prompt and reasonable price.

It's always a pleasure to work with Ace & A! We've been with them for more than twenty years; their staff is consistently reliable, capable and friendly.

Ace and A service technicians are punctual and professional. We have used them for approximately 12 years and will continue to do so.

For both installations, the work was competent and professional service. I've since used them annually to do routine maintenance checkups, and they're price competitive, call before they come, and arrive on time. Over the years, I've had a good experience with the company office staff and its technicians and their work.

Great! Technicians experienced and honest!

I think it would have been done a lot better if I would have been at the house, then they would have known actually what I wanted done. Because I wasn’t home when the service was done, my son realized a couple of small errors. Need a little bit more attention to details, that’s it. It was all done in one day. They only had to come back one time to correct their errors and they were right on top of it. They made sure the job is done right. They made sure the customer was happy.