Great job, went exactly as planned, great care taken to do it right. He also took his time planning appropriately, ordered in specialty materials, and carefully put everything back where it was supposed to be. Have a tougher challenge for him with some random width oak repairs and refinishing--will not hesitate to call him! Ben Suer is passionate about woods and construction practices, a rarity in itself, and it really shows in his work!
Description of Work: Pre-Civil War 12" wide antique heart pine floors recoated
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Diamond Wood Floors
Thank you! I look forward to the challenge!
Darlene V.
03/2018
5.0
hardwood floor
+ -1 more
Absolutely great. We we very pleased with Ben's work. Will hire for a third time when the other floors are ready to be done.
Description of Work: Floor refinishing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Darlene V.
03/2018
5.0
hardwood floor
+ -1 more
Ben and his assistant did a fantastic job on our 2 bedroom floors. Looking forward to having the rest of the house completed.
Description of Work: Hard wood floors refinished
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Diamond Wood Floors
Thank you [Member Name Removed]! It was a pleasure working with you and we look forward to coming back when you’re ready for the rest of the house.
Larry W.
09/2017
5.0
flooring contractor, hardwood floor
+ 0 more
I had 3 company quotes. Two submitted samples. Ben was not the cheapest, but we determined the final product was well worth the price. We reviewed two other jobs Ben had completed and both were ecstatic with the results. Ben researched to recommend the finish we desired and did four test samples before starting. My only compliant is that I wished I could have found him easier on the web. We are so pleased with his teams performance throughout the process. The flooring looks better than new. A beautiful natural maple. No cupping and no residual discoloration. Don't call the volume refinishers that only do it their way, or the big advertisers. Call Ben at Diamond Wood Flooring.
Description of Work: Ben Suer and his team repaired and refinished approximately 2500 sq ft of prefinished maple hardwood flooring. The flooring had not been refinished in 17 years and was discolored and edges were cupping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill F.
06/2017
5.0
hardwood floor
+ -1 more
Excellent. They offered options on finishes, helped us with color choices, actually developed a custom color for us, and offered options on vents and power receptacle's. They are extremely detail oriented and very hard workers. Could not be happier with the final results.
Description of Work: Needed floors repaired and replaced due to water damage. Also had new floor installed in bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph B.
06/2017
5.0
hardwood floor
+ -1 more
It went very well. The floors looks great . The job was completed on scheduled and within cost quoted.Diamond Wood Floor are very professional and are customer focused company.
Description of Work: I purchased on older home in Augusta and had all of the hardwood floors resurfaced, stained and polyurethane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,393
John R.
10/2014
5.0
hardwood floor
+ -1 more
I purchased a home built in 1936 in an old section of downtown Augusta, Ga. The restoration of this house included having the wood floors refinished. I was referred to Ben Suer of Diamond Wood Floors by a neighbor who had used them previously. I contacted Ben and he came out the following day to look at the job. He arrived on time, looked at the work that needed to be done and gave me a quote which I found to be competitive and acceptable. We also agreed on a date when he would start the job. The job was started on the day we agreed on and was completed in a timely manner. All of my phone calls to Ben were either answered or returned almost immediately. The floors in the house were made of tongue and groove heart pine which were originally stained with a very dark stain. Over the years the stained floors had been painted numerous times creating 3 or 4 layers of different finishes which needed to be removed. Restoring these floors meant sanding through all layers of paint and stain to reach the beautiful wood hidden beneath. When the sanding process was complete three coats of polyurethane finish were applied resulting in beautiful antique floors with a very rich luster to them. I couldn't be more pleased with the way the floors turned out as they exceeded my expectations.
Description of Work: Sanded and refinished antique heart pine floors
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
Diamond Wood Floors is currently rated 5 overall out of 5.