IDC Garage Door LLC

IDC Garage Doors was absolutely the best experience! Owner Susanne Webb was so helpful in directing me to options that were the very best fit for the needs I had. Jared came out and measured the job an estimate was given & presented color options. Jared arrived promptly at the time he said he'd be here. Removed all the doors, tracks, motors and disposed of all used material. After the doors were installed he programed all the the remotes and also set up the MyQ app, which allows you to open and close the doors when you are not home. I can't say enough good things about this company!!!!The doors are absolutely Beautiful! Thank you so much IDC Garage Doors!

IDC Garage Door is a great company to work with! Susanne will not only schedule repairs quickly but she has amazing knowledge of garage door operations and typical problems and will usually diagnose the issue before a technician arrives. The service team is also great. They are very knowledgeable, work quickly and are very friendly.

Perfectly-fast response. Jared and Suzanne were polite and professional. Highly recommend.

The existing doors matched in size the new doors and did not require removal of the tracks saving some labor. New springs were installed. Taking those doors apart and reassembling others is a process requiring skilled installers and somewhat dangerous. I have little experience with it but though the price was a little high. The removal and installation of the sets of doors was quickly done and without incident. After the installers left I found that one door had a small gap at the bottom after closing and the other door returned to an open position after fully closing. I called the company and an installer quickly returned. Each door required some minor adjustments to correctly close.

I've had Jared of IDC here a number of times for different issues with my garage doors. He's polite, knows his stuff and always does a great job. IDC remains my go to for garage door problems.

Professional service all around. Much better quality door than I had before. Installation looks great! Completed on promised schedule.

Tangled cable was untangled and rewound on drum. Tension was added to both springs to remove looseness. IDC came the same day I called, told me what the problem was and what they would do, told me the price, I said go ahead, they fixed the problem. They were very professional and, this is July 2020, wore a mask the whole time. I will definitely call again when I need their help.

Excellent in every respect — from the beginning placing the order with Susanne thru installation by Jared & Gerry! Extremely professional, courteous & knowledgeable — outstanding customer service — they go the extra mile. This company was referred to me by a friend, and I’m so glad I got that referral. I would absolutely use them again and refer others as well!

exceeded my expectations. Replaced one garage opener for a reasonable price and serviced the other 2 for zero additional dollars. Based on today's experience, IDC Garage Door will be my go to garage door company.

Outstanding. I will absolutely recommend this company to my friends.

Service rep Jerry very professional and easy to work with

It went great - they gave us a low price, were able to do it right away, and were excellent in their service. Even though our set-up was more complicated than they initially thought, they put in the time and made sure it worked perfectly

Fantastic job (again), they were able to locate the unique spring type we needed in the morning and the repair was completed by end of day. Economical, very punctual, great communication, very respectful installation/repair service, and cleaned up after they were finished. IDC continues to be my only provider for services related to my garage door and opener, especially after three consecutive excellent experiences.

Service was exceptional, fairly priced and the delivery and completion of the job was as promised (actually they finished early). Wonderful organization and I will use them again if I have the need!

Quick, pleasant and professional. Susanne i great to work on scheduling. Greg was an excellent installer. Highly recommended.

Very prompt and professional service.

IDC Garage Door was very responsive. I actually spoke to Susanne on a Saturday (A real live person - not just voicemail) and she scheduled me for a Monday fix. The techincian, Greg, was wonderful. Arrived when scheduled, had all parts, fixed the issue promptly with no problems.

My garage door started working intermittently which is frustrating when having to get out of my car and run inside to close the door and then try to run back outside before the door shuts. I called IDC and described my problem and they arranged a dispatch the next day. I very neatly dressed and polite technician arrived who checked and found a blown logic board. Since the opener was old, the tech gave me the option of changing out the logic board or replacing the opener. I elected to have a new opener installed. The tech had everything needed to do the job without having to come back at a later time. In 35 minutes, my new garage door opener was installed. Before leaving, the tech performed preventative maintenance on my second garage door for free. I am very pleased with my new door opener and with IDC's quality of service. Highly recommended.

Great! Suzanne kept me updated. Jared, the installer, did a wonderful job!

Wonderful, quick, and polite. They are honest and reliable. I couldn't have asked for more. Luckily, I only needed some bolts replaced and lube on parts of the motor.

Great....checked everything, made minor adjustments/repairs......first service in several years.

Responsive, professional and a pleasure to deal with. Will use them again.

They did a fantastic job. Both doors open and close smoothly and we never have had them bounce/reopen. So now we have confidence the doors close when they should and stay closed. Our old doors would sometimes bounce after they touch the floor and reopen after we left. No more worries now. Thanks for a great job.

We've used IDC for many years, most recently for a quick repair. As always, they're extremely helpful, trustworthy and reasonably priced. Suzanne even had me send a video of the opener, and had us discontinue use until they could come out so we wouldn't damage it! I wouldn't use anyone else!

FANTASTIC! Susanne and Jerad were awesome. Super responsive, professional and did a great job. They didn’t over charge and made a point of saying that most of my existing equipment was fine. Good people