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Northern Exposure HVAC

Heating and Air Conditioning, Plumbing

About us

Customer Satisfaction always is our top priority on every job and with every customer interaction. We understand that meeting and exceeding our clients’ expectations is what will grow our business. Even during these tough economic times, we have continually grown and expanded by ensuring that our customers receive exceptional service at affordable prices. We are not your “typical” HVAC company. Our company vision and values are more than nicely written words. You will see them in action every time you contact us for your heating and air conditioning needs. As a locally owned and operated business, we take great pride in being an active partner with the community. We are also a proud sponsor of Dollars for Scholars.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Heating and air conditioning contractor located in Gwinnett county GA. Service and repair to all major manufacturer brands of air conditioners, gas furnaces, heat pumps, electric furnaces, air handlers, gas packs and package units. Work provided to residential and light commercial applications. Northern Exposure HVAC provides fast response to calls and in a professional manner.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.030 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 30 reviews

Jared D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
AC ended up requiring around 3 lbs of freon.
Description of Work: Assess issue with AC running but not cooling home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

jeff E.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
He was on time, friendly, and fast. Not much more you could ask for.
Description of Work: A/C unit had a failed capacitor that needed replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Jessy T.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Chad and team did an excellent job by placing a new HVAC in my home .. excellent work , they are good , honest and pricing is reasonable.
Description of Work: New ac units placed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Thank you for the great review! Please be sure to register your new systems at Www.Rheem.com

Charles R.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
The Northern Exposure team are the most professional and honest group I've dealt with in the AC and heating business. I've had my own home and many friends and family use them and we've had nothing but the best service, honesty with exceptional prices.
Description of Work: I had my existing air conditioner replaced. New coil, air handler, furnace, compressor and some duct work changes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Detra T.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time as quoted. Price remained the same as quoted. They were professional and expedient with the service, installation and/or repair. Thoroughly went over the paperwork, equipment installed. I have been a customer of Northern Exposure HVAC for over five years and would highly recommend their services to anyone for heating and cooling needs.
Description of Work: Replacement of heating and a/c cooling unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great! Chad and his helper were on time, polite, charged me a reasonable price as opposed to a lot of the bigger companies out there. I have also referred Chad to friends and clients of mine and have never heard anything but good results back. You can trust that Northern Exposure HVAC and their team of qualified professionals will give you a good price on a system and will do excellent work.
Description of Work: Had a bad coil and needed a whole new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jas M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Needed it done and fast. Showed up on time on a Saturday and in 3 hours we were up and running. Real pros
Description of Work: AC and Furnace replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Scott W.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very easy process, very professional and fair price. My second unit they have replaced and would highly recommend
Description of Work: Installation of new AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd E.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Chad is very professional and always works with a positive attitude. He explains everything so we can understand and he gives us a lot of details about what is necessary with our units and what ways we could improve their functioning. Every time he comes to the house for the regular maintenance check-up, he goes above and beyond - replacing the filters, cleaning up the area around the units, vacuuming our floor after working in the attic, winding up the hose after using it outside. We have worked with Chad for over ten years, continue to refer him to our friends, and will work with him indefinitely. We highly recommend Chad for all your heating, ventilation and cooling needs.
Description of Work: Heating and air maintance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Thank you for your trust in our business over the years.

Candice M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Chad always explains what he has done and what I need to do to keep things running smoothly. He is a true professional and I will continue to use his company in the future.
Description of Work: I use Northern Exposure twice a year for my heating and cooling needs. Chad does a thorough inspection of my furnace and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Happy to take care of our educators!

Tianyi K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I've used Northern Exposure HVAC for years. There are no suprises when it comes to the final price and they finish the work on schedule. Chad takes the time to educate his clients with the pros and cons of different systems and components. Unlike some of the other guys that offer dozens of services, Northern Exposure HVAC specializes in HVAC. So their pricing and product knowledge is unmatched.
Description of Work: Repaired the Builder's ductwork in attic and installed new HVAC system for Basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Pleasure working with you and [Removed Member Name] , thanks

Renee J.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Chad came the NEXT morning after my husband called the evening before. He had the problem fixed ASAP and this new momma was finally able to cool off again. Awesome and responsive service!
Description of Work: Middle of June, I had a 2 WEEK OLD baby, and the house wasn't cooling down when the air was turned on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Thank you for the great review!

Jennifer D.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great job, will use for all heating and air issues, maintenance and repairs.
Description of Work: AC was not cooling and air not flowing in the middle of summer. Northern Exposure was at my home same day and unit was fixed. Even changed my air filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
We have to to care of our soccer family :)

Rudy C.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
All recommended procedures were done promptly and at estimated costs. Very professional and personal service. I have used other HVAC companies in the past and will use Northern Exposure until I no longer have a air or heating unit. One of the best service providers I have ever used. I trust them with their recommendations after all their services have resolved or enhanced the quality of air in the house. Willing to work with your needs and not just up sell everything.
Description of Work: We have had Northern Exposure do installs of heating, air, humidifier, and vent products over the last seven years as well as twice a year maintenance checks and a few emergency calls when the ac units were not performing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Thank you [Member Name Removed], we always appreciate your business.

Anne M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Always 100% satisfied with the service and the price.
Description of Work: I have used Northern Exposure several times over the last 7 years to maintain my heating and air conditioning system. Their service is always prompt, efficient, and priced competitively. You can count on them to be courteous and give a thorough explanation of what needs to be serviced and all the options available to you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Northern Exposure HVAC
We appreciate your business!

Christine B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent- Owner provides excellent customer service, always on time and makes sure everything is working correctly before he leaves. I would definitely recommend Northern Exposure for your ac/heat needs. I am on a contract with them & he never tries to replace something that does not need to be replaced. Very honest individual and reliable.
Description of Work: Replaced my ac unit a couple of years ago and provide great service.They do all my ac/heating checkups and any repairs needed. Trustworthy, dependable and fair prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Thank you for [Member Information Removed] kind words, we appreciate your business.

Barry H.
01/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They came when they said they would, explained what they did and very polite and courteous and left everything neat and tidy. Could not of asked for anything more
Description of Work: Overhaul our A/C system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Thank you

Matt H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Love this company and we refer all my clients to them in my real estate business. I use them for the HVAC service and repairs at my home as well.
Description of Work: Regular maintenance, emergency repair, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Northern Exposure HVAC
Thank you sir, we appreciate your business.

Cristin D.
01/2017
5.0
The whole experience was fantastic. To begin they present themselves very professionally from their clearly labeled work trucks and shirts to their product presentations. Information was communicated in an easily understood manner and options were provided. Their work was done in a timely fashion and at a good price. When they were finished, everything was cleaned and right back in place. I constantly refer Northern Exposure to my neighbors in need of HVAC service and I would highly recommend them.
Description of Work: I have had maintenance jobs done on both my home and a rental property we own, as well as a new furnace installation this past year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Northern Exposure HVAC
Thank you D. family!

Eleanor C.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well, with a minimum of disruption of service. I have a service contract , and my unit is very well maintained twice a year.
Description of Work: I needed a new unit, and Chad, the owner, installed a zoned system that has made my two story home much more comfortable all year. The temperature on both floors is very even.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Thank you for your trust over the many years.

Bob B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Service is always outstanding and he is timely in his responses. I highly recommend him!
Description of Work: Chad has completed a number of jobs at our house: installed A/C unit and completed our sem-annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Another educator that we love taking care of!

Nicholas G.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Chad makes it very easy and understandable what works need to be and why. He and his crew are professional and responsive and I rely on them for all my HVAC work needs.
Description of Work: Chad and his crew have done multiple jobs for me on my rental home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Thanks for your business and look forward to the future.

Stephen W.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
We were thrilled with the owner's persistence and integrity!
Description of Work: Our Ac unit died, Chad replaced but we ended up with a host in the system, not his fault. He bent over backwards and went to bat for us and got it all taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Some jobs are easier than others and some well not so much, thank you for the kind words :)

Peter J.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I can't imagine how it could have gone better. They are simply the best.
Description of Work: Northern Exposure services my systems for years. They kept 2 very old systems going for several years longer than I thought likely. Once the time came to replace then (inevitably in the middle of the hottest part of summer) they were fast, efficient and affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northern Exposure HVAC
Thank you sir, we appreciate your business.

Kristine J.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Chad was recommended to us by the electrician we use from Angie's list (Big Frog Electric). He was so very nice, knowledgeable, and truthful. Scheduling was easy, he arrived on time, and knew exactly what needed to be done. He even included a free inspection of our AC unit, which we thought was fine, and noticed we had not changed the filter since we moved in 3 years ago. We didn't even know there was a separate filter - we were just changing the one on the unit in the attic! ACK! We are having him come out again to do preventative maintenance on the AC system. I am so happy we just found a reputable HVAC company. Chad also has amazing communication skills!
Description of Work: installed two wireless thermostats and the wires necessary to connect them to power (no battery backup)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104
    • 1(current)
    • 2

Contact information

2320 Wood Creek Ct, Dacula, GA 30019

http://www.northernexposurehvac.com

Service hours

Sunday:
9:00 AM - 9:00 PM
Monday:
8:00 AM - 9:30 PM
Tuesday:
8:00 AM - 9:30 PM
Wednesday:
8:00 AM - 9:30 PM
Thursday:
8:00 AM - 9:30 PM
Friday:
8:00 AM - 9:30 PM
Saturday:
9:00 AM - 9:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing

FAQ

Northern Exposure HVAC is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 9:00 PM

Monday: 8:00 AM - 9:30 PM

Tuesday: 8:00 AM - 9:30 PM

Wednesday: 8:00 AM - 9:30 PM

Thursday: 8:00 AM - 9:30 PM

Friday: 8:00 AM - 9:30 PM

Saturday: 9:00 AM - 9:00 PM

Northern Exposure HVAC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Northern Exposure HVAC offers free project estimates.
Yes, Northern Exposure HVAC offers eco-friendly accreditations.
No, Northern Exposure HVAC does not offer a senior discount.
Yes, Northern Exposure HVAC offers emergency services.
Yes, Northern Exposure HVAC offers warranties.
Northern Exposure HVAC offers the following services: Heating and air conditioning contractor located in Gwinnett county GA. Service and repair to all major manufacturer brands of air conditioners, gas furnaces, heat pumps, electric furnaces, air handlers, gas packs and package units. Work provided to residential and light commercial applications. Northern Exposure HVAC provides fast response to calls and in a professional manner.

Contact information

2320 Wood Creek Ct, Dacula, GA 30019

http://www.northernexposurehvac.com

Service hours

Sunday:
9:00 AM - 9:00 PM
Monday:
8:00 AM - 9:30 PM
Tuesday:
8:00 AM - 9:30 PM
Wednesday:
8:00 AM - 9:30 PM
Thursday:
8:00 AM - 9:30 PM
Friday:
8:00 AM - 9:30 PM
Saturday:
9:00 AM - 9:00 PM