Since 1903, Hilldrup is the partner that businesses and families trust to get them where they are going. As one of the largest and most award-winning moving companies on the East Coast, we can move you across town or around the world.
Business highlights
121 years of trusted experience
Services we offer
Local, long distance, international moving and storage for Residential, International, Military, and Commercial moves
DO NOT USE THIS COMPANY (united/mayflower)!!!! The containers were packed just fine in Atlanta. When the truck pulled up in South Florida, they opened the truck and.... no containers - my stuff was all over the truck with some boxes crushed. I was horrified. I asked what happened and the guys unloading the truck said they didn't know and they were just contractors to deliver. I called the Atlanta contact and she said that I would have to talk to the "headquarters" in MO. I called the "headquarters" and they first said, "Why am I upset? My stuff was moved just fine and I had no reason to complain." I told them that I wanted a refund and they initially offered $200. Remember that I paid $3500 for the container service! I told them that this just wasn't right. The customer service person said he would talk to "management". After a few days he called and then offered $350. Do not use them. Please!! They do not honor their contracts. They do not provide the service that they sell you. It doesn't matter how much you pay - you will not be happy!!! And, they have absolutely no real customer service at all. They all differ to the "headquarters" that are out of State and you cannot do anything about it. I am now on a campaign to spread the word about this company!!!!
Description of Work: Offered two options - regular long distance move from Atlanta to South Florida; then "container" service for move. The container service was a premium because I was able to 'purchase' large containers where my stuff would be packed, the containers nailed shut in Atlanta, and then would be opened in my new home in South Florida. I opted for the container service even though it was more expensive because I felt that my stuff would be better off.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$3,500
Response from Hilldrup Mayflower
Thank you for your comments on Angie’s list regarding your recent move with Alpha Moving and Storage. We regret that not all aspects of your move were completed to your satisfaction. Our goal is to provide excellent quality service to every customer and if we fall short of that goal, we want to know about it. Please contact us at 800-678-6586 so we can work with you to resolve your concerns.
Contact information
525 Hurricane Shoals Court NE Suite 200A, Dacula, GA 30019
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Service Categories
Moving Companies,
Storage
FAQ
Hilldrup Mayflower is currently rated 2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Hilldrup Mayflower accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Hilldrup Mayflower does not offer a senior discount.
No, Hilldrup Mayflower does not offer emergency services.
No, Hilldrup Mayflower does not offer warranties.
Hilldrup Mayflower offers the following services: Local, long distance, international moving and storage for Residential, International, Military, and Commercial moves
Contact information
525 Hurricane Shoals Court NE Suite 200A, Dacula, GA 30019