VETERAN ELECTRIC OF AMERICA, LLC

It was good. I had mixed feelings about it for two reasons. The service providers were good. They did everything professionally. I had mixed feelings because some day they would call in a day ahead or two days ahead saying that we are scheduled to come out to you. I scheduled something two months in advance and they just showed up that day. I put it in my calendar but they didn't have any system of giving a courtesy reminder whatever hours before saying that they were scheduled for something. Second was that for something like this, I started thinking that I shouldn't really buy things like these. I buy the deal, they come out and then they pull the big number. It's $39 for $100 of credit, when they came, I thought they over quoted me. There was something I talked with them for $151 but it was $200. I paid the rest of the money to them but I thought that even if I hadn't ought the deal, I would have probably paid the same to somebody else. I didn't have another quote. They did give me a quote of $200 so it meant I have to pay them out of pocket $100 so the deal ended up $140. I didn't feel it was a deal. They ended up going to the old house because they never called me to confirm the appointment or the address. They just looked at the billing address. I don't know if I will use them again.

They replaced a bad switch for my ceiling fan/light combination - even going to the trouble of going to Home Depot to get one - I had purchased one that was incorrect - how many times can you find someone that will go to all the trouble of going to get the right (and less expensive!) switch? ?These guys were awesome - after chatting about the issues I had experienced in my house they looked at my breaker box and found an issue with some breakers - they switched those out as well - these guys are on my "always call" list.

The guys were on time, professional and they got the job done in a timely manner. I would use their service again.

Bought a deal on Angie,s list for $39 and called to set up an appointment...spoke to Chris. He was friendly and professional over the phone. Chris and Nathan showed up right on time. They asked to look at where they were installing the fan and explained that the prepaid deal should cover it unless their was no brace. They went to work and stopped to let me know it did not currently have a brace and let me know what the additional charges would be. They finished up the job in a timely manner and left the area clean. I will definitely use them again.

A thermal relay went bad and would turn off when the spot light got slightly hot, then turn back on when the bulb cooled. The relay was removed and the bulbs were switched to LEDs which do not emit heat.

I ended up asking for a refund because I could not get them to schedule an appointment.

Chris was easy to work with. Communication was limited to voice or text, but he was responsive and professional throughout. We use a lot of electricians and his prices were well within our expectations. Happy with Veterans and will use again.

fantastic service and super prompt!

Very well. Very quick to realize problems and point them out. I would definitely use again.

WONDERFUL! Chris and his partner were very professional and so polite. tey even gave us a 10% Military discount. I would DEFINITELY use them again and recommend them highly.

From start to finish they were wonderful in every way. Chris worked with me on scheduling and was very helpful - worked around my schedule. They were prompt and professional. Some words that apply to this experience include but are not limited to: personable, honest, efficient, trustworthy. These are quality that are too often hard to find and our family will always use them in the future.

They were AWESOME! I had bought the $39 deal 2 weeks ago, and they came, exactly as scheduled, were extremely professional and thorough. They quoted me on a bit of additional work that I had, and we made a date and time then for them to return. As scheduled, they were on time, worked efficiently and neatly. There was some question about accessability between where we had power, and where we wanted it, thinking that in the end, there would be some drywall patching necessary. They really took their time assessing to find a solution that, in the end, required nothing more of me than flipping the switch! They were great. and i have already talked to them about my next project. I would HIGHLY RECOMEMEND THEM!

The 2 gentlemen called ahead, on time, and arrived on time. They were very professional and extremely flexible as I kept adding on outlets to be installed. The biggest positive was their effort to not cut holes in the wall to run the power. An impressive amount of ingenuity was used with a 4-foot drill bit to run through various studs in the attic. Honestly this was the best experience I've had with work on my house.

The two man crew was outstanding. They were efficient, friendly and tidy. I will use this service in the future.

The Angies list form asked that I suggested a number of dates and times for the service. I gave at least 3. I was contacted promptly and advised that they could be there on Saturday at 1:30 pm because they had another appointment in the area. I was later asked if I could be home at 1:00pm. I advised that 1:00pm was not convenient but If I rushed home from a prior appointment I could be there at 1:15 the earliest. When I arrived at 1:15 I was told by another contractor who was working at my home at the time that Veteran Electric left and said they would probably recommend someone in the area who would be able to perform the service requested instead of them because my residence would be a 2 hour commute for the company. No estimate was left, no one called me to cancel or explain any of this. While I respect the fact that this distance is not convenient there was nothing in the posting or special offer that suggested that VETERAN ELECTRIC OF AMERICA, LLC does not work in my area. I was early for my appointment and did not get a phone call prior to my arrival indicating that they would be early and I have no other call from this company. I will not use them in the future and strongly suggest that they post what zip codes they are willing to work in. --------------------- Following up to the provider response on September 22. The residence is not in Paulding County. It is Cobb and I arrived at home at 1:14 and the contractor working at my house looked at his watch and I looked at mine at 1:15 so this contractor did indeed leave before I arrived. It was not necessary to insult me or my home. I was available by phone all day and in my initial contact e-mail I was thrilled that you could work in this area and indicated as such in the preliminary contact e-mail where you had the opportunity to refute this. . I responded to your request for a 1:00pm meeting indicating it was not convenient to which I got no response. This contact was to be with me not my contractor and I did not ask him to negotiate anything. I find the follow up to my review to be highly unprofessional. In no way did I mean to inconvenience you on your day off. My rating holds. The information the information in my review holds Your follow up is inaccurate.. Your response unprofessional, and unnecessary.

Great. They're professionals. Explained everything. Suggested some low cost options.

Guys were prompt SUPER nice, courteous, professional, and neat. They went WAY above and beyond to perform the job and far exceeded my expectations!!! I'm using them again... INCREDIBLE service!!! Can't say enough about Chris & Nathan! Awesome!

Chris and Nate responded to my initial request through Angie's List within hours of my purchase and worked me into their schedule the next day. Their promptness, professionalism, and workmanship could not have been better. I have finally found an electrician I trust! They'll have all my business from now on!

The crew was very professional and worked quickly at a reasonable price.

It went well. Company scheduled promptly, arrived within a reasonable time of expected appointment time, we had some confusion on the size of a fan extension pole but it was resolved quickly and professionally.

Great, very nice and helpful. Showed me some fire hazard concerns to take care of.

They were excellent. They showed up on time and did everything I needed them to do . They were friendly and efficient.

Install was great- prompt, thorough, professional.

It went extremely well. he found issues treated my home as if it was his home. He explained in understandable English what had happen and replaced bad outlet. I waited a week to ensure no other issues had occurred.

I was very, very happy. He's a very personable guy. He was so efficient. The first problem I thought I had he said really wasn't a problem and he straightened it out. Then he cleared up a couple of other problems too.