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North Star Appliance Repair And Service, Inc.

Appliance Repair, Appliance Repair - Small

About us

Professional appliance repair services at affordable prices!

Business highlights

16 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Small and Large Appliance Repair

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.055 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 55 reviews

Gene D.
12/2021
5.0
appliance repair, small appliance repair
  + 0 more
A+++ Service!!! Dimitri was Fantastic. He was prompt, professional, friendly and all around great to work with. He replaced my old disposal with the new one within 30 minutes, explained to me the problem's with my old one, showed me the the worn parts from my old disposal to provide proof of the damaged appliance and the fact that there was a leak and did a thorough test of the new disposal to show that all work was done correctly and that there were NO leaks. I would hire him again in a heartbeat!!! Thanks Dimitri!!!
Description of Work: Diagnostics and Replacement of Garbage Disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Justin S.
07/2021
5.0
appliance repair
  + -1 more
Had to have ice maker replaced on a 5 year old Whirlpool French-door refrigerator. Came out and was very professional. After initial diagnosis to confirm item, ordered part and came back out later that week to finish repair.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Melissa H.
12/2020
5.0
appliance repair
  + -1 more
Control panel needed replacing and not made anymore. Bought new washer instead. Excellent service and advice given. Will definitely use service again.
Description of Work: washing machine not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim T.
12/2020
5.0
appliance repair
  + -1 more
Very responsive & professional. They called before coming to let me know they were on the way, arrived on time, repaired my dryer and advised me on items that will help me keep my dryer running.
Description of Work: Electric dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb T.
12/2020
5.0
appliance repair
  + -1 more
It went very well, the entire team was very supportive and very responsive, I would use them again and would recommend to anyone that needed service! Job Well Done!!!
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Maximillian V.
10/2020
5.0
appliance repair
  + -1 more
The entire process was very easy and quick. They were able to come to my house to do the repair the day after I made an initial call. The issue was diagnosed within ten minutes, and the repair (a switch needing to be replaced on the washing machine) was completed within half an hour.
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from North Star Appliance Repair And Service, Inc.
Thank you for your feedback. We truly appreciate your business!

Joe S.
09/2020
5.0
appliance repair
  + -1 more
Demetri is courteous, responsible, diligent, and professional. He answered all of my questions during our initial phone conversation. He showed up on time with all of the necessary parts and proceeded to complete the repair quickly and efficiently. I couldn't ask for better service!! I will definitely be using North Star again!!
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from North Star Appliance Repair And Service, Inc.
Thank you, Mr S. We appreciate the kind words and your business!

Ric R.
09/2020
5.0
appliance repair
  + -1 more
Demetri came after hours to help solve our problem. He was very friendly and efficient.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from North Star Appliance Repair And Service, Inc.
Thank you, Mr. R! We're glad we could help.

Vickie A.
08/2020
5.0
appliance repair
  + -1 more
Perfect. He had the knowledge and the part. Was in and out under 30 minutes.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Kevin O.
08/2020
5.0
appliance repair
  + -1 more
Demtry provided a great service, he was knowledgeable, professional and shared with me what went wrong and how to better take care of our frig. He did a great job and we have avoided buying a new Frig!
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cathy S.
08/2020
5.0
appliance repair
  + -1 more
We decided to buy a new washer so we didn’t need their service. He gave us excellent advise!
Description of Work: Washer
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry K.
08/2020
5.0
appliance repair
  + -1 more
Extremely accommodating. Very knowledgeable definitely keep North Star Appliance on my list to call again if needed
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

scott S.
08/2020
5.0
appliance repair
  + -1 more
Called me almost instantly and we discussed my options.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda T.
07/2020
5.0
appliance repair
  + -1 more
Dimitry was professional, pleasant, and efficient. I highly recommend him for any appliance repair and I would definitely hire him again!
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Julie S.
07/2020
5.0
appliance repair
  + -1 more
Great experience! Very knowledgeable and professional! I would definitely recommend.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429

Jose R.
07/2020
5.0
small appliance repair
  + -1 more
Everything was very smooth and the technician explained everything.
Description of Work: Dryer maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Leslie C.
07/2020
5.0
appliance repair
  + -1 more
Dimitri was was on time, he explained everything he tried and what his diagnosis was, and what I could expect. He returned when he said he would, and completed the repair in a timely manner. Highly recommend!
Description of Work: Dishwasher Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Debbie C.
07/2020
5.0
appliance repair
  + -1 more
North Star went above and beyond to help! They were superior, friendly and knowledgeable . Definitely would use them again and again!! Thank you North Star Appliance and Repair!!!
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Harry S.
07/2020
5.0
appliance repair
  + -1 more
Dimitry did an excellent job. I am very satisfied with his work.
Description of Work: Repair refrigerator ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tom T.
07/2020
5.0
appliance repair
  + -1 more
Dimitry did a terrific job! He was very knowledgeable and showed meticulous attention to detail. I remembered another project I needed taken care of on my oven door and Dimitry was luckily able to do the job. I was very impressed with the depth and breadth of his expertise and he is a consummate professional. North Star Appliance Repair has my highest recommendation!
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Keitha G.
06/2020
5.0
appliance repair
  + -1 more
Dimitry was professional and knowledge regarding the issue with my dryer. He diagnosed the problem quickly and gave me a price for parts and labor included. He was on time for the appointment and worked and an efficient pace. He was even helpful in cleaning behind the washer as well. I highly recommend North Star Appliance and Repair Services.
Description of Work: Appliance Repair - Electrolux Dryer
Rating CategoryRating out of 5
Yes, I recommend this pro

Dale D.
06/2020
5.0
appliance repair
  + -1 more
Not enough adjectives to describe my positive experience with Northstar and Dimitri. I’ll share a few - timely, professional, efficient, knowledgeable, patient and informative. Okay...I may have dropped one adverb in there. Bottom line it was a great experience, Dimitri was awesome, my refrig is back up and running and my wife is happy! I am a Lucky Man today!
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

Murray M.
06/2020
5.0
appliance repair
  + -1 more
Guy showed up next day on time very nice guy
Description of Work: Refrigerator Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

San A.
06/2020
5.0
small appliance repair
  + -1 more
Dimitry serviced the unit same day. He quickly determined the problem, provided a reasonable quote and replaced the part. The cost was far less than what another group estimated. He was efficient and very professional. I would highly recommend North Star.
Description of Work: Appliance Repair - Maytag Washing Machine malfunctioned and would not complete cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from North Star Appliance Repair And Service, Inc.
Thank you very much! We really appreciate your feedback and your business!

Donna B.
06/2020
5.0
appliance repair
  + -1 more
Service was excellent! Dimitry called 30 minutes before he arrived, which was within the appointment window. I explained the issue we were having with our refrigerator, and he knew immediately what to look for. He quickly diagnosed and fixed the problem. He took the time to explain everything. He was very polite and professional. The price was actually much cheaper than I had anticipated from my research online. I will definitely use North Star again if the need arises.
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from North Star Appliance Repair And Service, Inc.
Thank you, [Member Name Removed]! We really appreciate your business and your feedback!
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Contact information

4420 Wessington Ln, Cumming, GA 30028

http://www.northstarappliancerepairga.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

North Star Appliance Repair And Service, Inc. is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: Closed

North Star Appliance Repair And Service, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, North Star Appliance Repair And Service, Inc. does not offer free project estimates.
Yes, North Star Appliance Repair And Service, Inc. offers eco-friendly accreditations.
No, North Star Appliance Repair And Service, Inc. does not offer a senior discount.
No, North Star Appliance Repair And Service, Inc. does not offer emergency services.
Yes, North Star Appliance Repair And Service, Inc. offers warranties.
North Star Appliance Repair And Service, Inc. offers the following services: Small and Large Appliance Repair

Contact information

4420 Wessington Ln, Cumming, GA 30028

http://www.northstarappliancerepairga.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed