.She came in on the day she said and i was not at home. She said she was there for 5 hours and texted me that she was done. I thought maybe she had help and that is why she was done so early. That was not the case. The house was not cleaned at all. She wiped up big stuff but did nothing else. The kids room was straightened up and my spare bedroom was organized and cleaned. The kitchen was reorganized but not clean. The baseboards were still dirty and the edges of the floor were dirty, and the stove had not been cleaned at all. None of the windows had been wiped down. She didn't even vacuum my living room at all. My bathrooms did not have floors cleaned, faucets wiped off or toilets cleaned. No baseboards in the house have been wiped down. My bedroom had dust still on my furniture and fan. She didnt bother vacuuming the edges anywhere. When I told her that she did not do what she said, she said my house was too cluttered to clean. She said she would come back the next Monday and fix her mistakes. I told her she needed to come back this week. She said she would and then called me on Wednesday and said that her grandkids were sick. I knew she wasn't coming. She showed up this Monday and I was sick, so I told her to deep clean kitchen, living room and bathrooms while i slept.. She left in 2 hours and the house was still dirty. She moved the furniture off its normal spots but she did not vacuum. No baseboards cleaned, bathroom floor still dirty, etc... I got ripped off and told it was my fault because my house is cluttered. She worked 7 hours for 350 dollars. I'm a nurse and save lives and dont make that much money I will cut my losses, I am not going to argue with this lady anymore
Description of Work: Stephanie came in to do an estimate of my house for a deep clean. The house was very dirty. I have 4 bedrooms and 2 and half baths. 1700 Square feet. She quoted me 350.00. That was a lot of money but i agreed because she said she would have my house spotless.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
James S.
01/2015
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Becky R.
07/2014
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning
+ 2 more
She's been working for my husband and myself for about 3 years now. She has been consistent and does a great job and cleans both houses weekly. I now don't have to worry about anything, I can simply come home to a clean, nice smelling house. She is very thorough.
Description of Work: She cleans two houses for me per week. A lake house and a house that I reside in. She cleans the entire house, from mopping, sweeping, dusting, floors, and everything else from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
john R.
07/2014
5.0
house cleaning
+ -1 more
Well like i said I've had her for two years , never had a problem, she"s always on time ,and does a great job .
Description of Work: HI my name is Mary, Stephanie has been cleaning for me for 2 years here in Cummings Ga. she comes to my house on a weekly basis ,i have three bedrooms and two bathrooms ,she dust, mops , and bathrooms vac, the whole house and kitchen.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Carpet Cleaning,
Blind Cleaning
FAQ
Merlo Like the Fine Wine is currently rated 4 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Merlo Like the Fine Wine accepts the following forms of payment: Check
No, Merlo Like the Fine Wine does not offer free project estimates.
Yes, Merlo Like the Fine Wine offers eco-friendly accreditations.
No, Merlo Like the Fine Wine does not offer a senior discount.
No, Merlo Like the Fine Wine does not offer emergency services.
No, Merlo Like the Fine Wine does not offer warranties.
Merlo Like the Fine Wine offers the following services: Deep cleaning, to light cleaning, carpet cleaning , and windows and blinds,