Serving N. Atlanta & N. Ga for more than 12 years we offer Rot Free products with product and workmanship warranties. We are a small company with only 3 full time work crews. We accept credit cards.
Business highlights
25 years of trusted experience
Services we offer
General carpentry related home improvement such as windows, doors, framing, basements, kitchen and bath remodels. Siding, trim, decks and all sorts of repairs.
It seemed like we were on different planets. He was late showing up, but did call. I lost confidence in Home Pro's ability to accurately quote the services, as Charles couldn't get the window count (# of windows) straight and eyballed most of the windows for size vs. measuring. And, he was completely off on the ones he did measure. Rather than install replacement windows, he went down the road of ripping out all the trim, inside, and out, which was way out of scope for the condition of our windows. We wanted Gorell windows, which he was able to get. Once I told him that we were leaning with Duracraft, an established contractor, he began throwing throwing them under the bus and beacame overly competitive saying things like "we've had to clean up after them mant times" and "we've matched their price, now they have to match ours." When I finally told him we were going with Duracraft, he said something like " I already knew that." The red flags were definitely there. Not someone I'm going to do business with.
Description of Work: Charles came out to quote on window replacement. The appeal with using Home Pro is that they can get most products wholesale and cut out the sales comission. Not a bad business model.
Rating Category
Rating out of 5
value
5.0
professionalism
2.0
Response from Home Pro Carpentry
We have never performed any work for this individual. We did come out to his house twice, and spent well over 3 hours quoting him for free. We tried to explain that Gorell did not make the type of windows this potential customer wanted. He just did not want to hear it. We make all of our customers happy, and we were not late for this free estimate so we are completely confused as to why this person posted a bad review when we've never even performed any work for him. We always make our real customers happy.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Basement Remodeling,
Mold Testing & Remediation,
Sunrooms and Patio Enclosures,
Doors,
Kitchen and Bath Remodeling,
Dock Building & Repair,
Finished Carpentry and Woodworking,
Garage and Shed Building,
Deck Maintenance,
Chimney Repair,
Siding
FAQ
Home Pro Carpentry is currently rated 2 overall out of 5.
Sunday: 8:30 AM - 6:30 PM
Monday: 8:00 AM - 6:30 PM
Tuesday: 8:00 AM - 6:30 PM
Wednesday: 8:00 AM - 6:30 PM
Thursday: 8:00 AM - 6:30 PM
Friday: 8:00 AM - 6:30 PM
Saturday: 8:30 AM - 6:30 PM
Home Pro Carpentry accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Home Pro Carpentry offers free project estimates.
Yes, Home Pro Carpentry offers eco-friendly accreditations.
No, Home Pro Carpentry does not offer a senior discount.
No, Home Pro Carpentry does not offer emergency services.
Yes, Home Pro Carpentry offers warranties.
Home Pro Carpentry offers the following services: General carpentry related home improvement such as windows, doors, framing, basements, kitchen and bath remodels. Siding, trim, decks and all sorts of repairs.