Excellent. These guys were subcontractors for Home Depot at the time and I chose them from references by Home Depot originally but would use them again. They were very knowledgeable and did the work themselves. When the job was complete he came and got me and we looked over it bit by bit to make sure I was satisfied.
Description of Work: I had attic insulation installed. The gentleman who cam to give the estimate was actually the installer. He punctual, he was clean, courteous, and professional. He knew about all insulation and advised me on what types would give me the results I was looking for and then described all products fulfilling that need giving me not only the "pros" but also the "cons" for each and then let me make the decision. There was no pressuring or trying to sell one product more than the other. They worked around my schedule, which is not easy and ended up installing on a Saturday morning for NO additional fee. It was a Great Experience. My insulation looks good and did the trick.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
nanette W.
10/2011
5.0
insulation
+ -1 more
They called me to schedule my insulation installation and left a professional message on my phone because I am not able to carry a personal cell phone at work and it is very hard for me to call anyone during "normal" working hours 9a.m.to 5p.m. Monday thru Friday. I returned their call at the number he left at 7p.m. and the owner actually answered his phone himself. After explaining my unusual work hours and commute he told me "no problem" he'd work with me. Then he asked what the best time for me was. He came when it was convienient to me and was efficient and professional. I couldn't believe he offered SATURDAY as an option. Once we scheduled the installation, he was on time and did a GREAT job. He was very neat and cleaned up after himself. After installing the reflective barrier he took the time to explain how it worked and how it needed air to breathe to work properly and for us to get the full energy benefit of the product. He was respectful of me and my home and I would give him a perfect "10" and definitely use this company again if needed.
Description of Work: Accomodating- This company worked with my unusual work hours: He came in the evening to measure and then actually did the work on SATURDAY! Better than that he was ON TIME! Professional- He was neat and clean cut: He even kept a clean golf type shirt in his truck which he changed into prior to standing next to me after the installation instead of wearing the sweaty orderfilled shirt he had on after the installation was complete. Knowledgeable- he was was a wealth of information on insulation; I had done my homework and reviewed most products prior to my purchase and he was dead on and very helpful. I have an unusual roofline and installing insulation was a bit of a challange which he handled with ease. He installed a reflective radiant heat attic barrier.
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Service Categories
Insulation,
Kitchen and Bath Remodeling,
Gutters,
Electrical,
Carpet Sales and Installation
FAQ
Fox Home Services is currently rated 5 overall out of 5.
Fox Home Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, Fox Home Services offers free project estimates.
No, Fox Home Services does not offer eco-friendly accreditations.
No, Fox Home Services does not offer a senior discount.
No, Fox Home Services does not offer emergency services.
No, Fox Home Services does not offer warranties.
Fox Home Services offers the following services: Residential Insulation Installation.