EXOVATIONS of Atlanta

We were apprehensive about contacting a contractor because of all the unscrupulous contractors one hears about on the evening news but just at the time we needed to find a contractor I happened on a TV ad by Exovations. It was well done but what really caught my ear was no payment was expected until the job was done and I was satisfied. We later learned that items such as windows and doors that needed to be special ordered were an exception to that but special orders didn't apply to what we wanted done. After looking the company up on the Internet and checking Angie's List, I e-mailed Exovations. They called the following day and we met with their sales rep here at home a few days later. In total we met with the sales rep three times. He arrived on time, was personable and informative. E-mails and questions by phone to him during that period received quick responses. We weren't left hanging. At the end of these discussions we felt we could combine our three projects into one. We signed a contract and was given a date and time that the project manager who would be responsible for coordinating the renovations would meet with us. He also arrived on time, was personable and informative, and before he left he handed us a list as to when materials would be delivered, when work teams [carpenters, stone masons, painters, roofers, gutter guard installers, rain pan installers] would arrive and, giving allowance for bad weather, a completion date and time to meet for the final review of the project. The carpenters, stonemasons, painters and roofers arrived as scheduled and we were astounded as to how quickly and professionally they worked. The same evaluation applies to the gutter guard people although they arrived and completed their part two days later than scheduled. We were amazed and, understandably, very pleased. For whatever reason the rain pan people just couldn't seem to get here to do their install on time. Their part, which took just a few hours, didn't take place until a week after the scheduled project completion date. Our only disappointment in the entire project was unplanned for structure carpentry needed on one chimney frame and the number of extra sheets of plywood needed to set up the chimneys [11] and the roofs [13] at an additional $45 each over our contract price. This, however, can't be laid at the feet of Exovations as rot in the existing plywood couldn't be seen and evaluated until the chimney siding and roof had been stripped of the original covers. We were made aware of the possibility of this additional cost prior to any of the work being started. The house is about 23 years old and we found little or no flashing around the chimneys. I mention it only because such additional charges are unavoidable. Are we happy? Couldn't be happier. Would we recommend or use Exovations In the future? You bet!

I had new Hardie Plank siding installed by another contractor at the end of July. After getting several quotes for painting I went with Exovations. Unfortunately with all the rain they could not come out until October. Everyone was behind in painting jobs. They were suppose to start Monday Oct 28. They called on on Thursday Oct 24 to see if they could come out and pressure wash the house on Friday (which they did). They cam back on Saturday and painted the house.. Porch rail was done on Monday and Tuesday. Painter came back to finish the trim and rail painting. Gutters were install the next day. I had to have them come back out and replace some of the bannisters and paint side door (it was suppose to be a different color)

The job did not go as well as expected. The first crew showed up late in the mornings so they could not work a full day. They then got upset because I called the foreman to express concern about the job before it was completed. They rushed through the job missing areas and doing a very sloppy job in other areas. A second crew came back to do the clean up job with over 20 areas needing attention. The second crew came back 2 weeks later to address the failed caulked seams. At this time the foreman told me to expect it to fail again which is has. There are still areas I will need to repaint that were missed that I did not see during inspections. I allowed the crews to use our downstairs bathroom during the work and found that the first crew had tried out our exercise equipment leaving paint on the elliptical machine from their shoes.

Wonderful! The person who presented the product told us a time range for the project and he was exactly right. We had a couple of issues pop up during the project and people responded quickly and resolved everything. We couldn't be happier! We will definitely use them again, as they also install garage doors, which is our NEXT project. Thanks, Exovations. We are now loyal customers!

All employees I interacted with were professional and very helpful. The project manager, Kenneth, laid out every item in the contract, and aside from having to begin the demo 2 days late, finished the project within the same number of days. The on-site construction supervisor was superior. He and his crew worked every day--even if they had to wait out rainfalls! Shawn kept me informed of every issue that came up, and explained all items completely, allowing us to make informed decisions. They cleaned up each day, and did not leave a mess around my backyard or driveway. We left our security cameras in place (attached to the structure under the deck boards) during the entire renovation, and they were not damaged or touched at all--never stopped working! Although the composite is pricier, the product guarantee is good, the unexpected changes to the work that had to be made during the actual construction were made without any hassle, and overall wonderful look and feel of the decking made the experience a good one. We would hire this company to do future work, and recommend to others.

The quote was outside my budget capabilities. I was advised that their costs would be higher than the average based on their credentials and services, but the quote I received seems excessive, based on others I have received for the same scope bids.

the sales representative, quality of materials, roof replacement crew were excellent. The project manager seemed to have communication problems in understanding and responding to emails and phone calls from the client and the insurance company.

I've had them come out a couple times for quotes. I can see that this company does outstanding work by all the great comments, unfortunately, the last two times I've received quotes from them they are just way higher then anyone else. Although cheaper is not necessarily better, I am wanting to find reasonable and comparable prices when I get work done on my house.

very well - they provided good options for color and quality paint/stain, replaced the door with something comparable to what was there originally, on-time service, customer oriented

Overall I liked working with the folks from Exovations. The PM Jim was very knowledgable and on time for every meeting. The person who came to do the initial quote was very detail oriented and took lots of notes and make sketches of everything that needed replacing. Unfortunately they miscalculated some of the materials needed and the project cost went over the original estimate by almost 20% which was too much in my mind. I had to pull back on some additional work I had wanted to get done to cover the overage. The project turned out great and I felt like they did a really good job. I have recommended them but I have thrown in the caveat that they did not hit the original estimate and were pricey overall.

I got what I paid for and they me $20,000 estimate and I didn't want to go along with that. They were very good, very efficient and I had no problem with them. He was very punctual, he was very good. I'd recommend the company but I wouldn't use them myself because I wouldn't have the need to use them.

They were great! They are very pricey but I believe the reason why is because they are so thorough and safe and meet their city codes. Katie Ward is the woman that came out for the estimate and she was wonderful. They were very professional and timely in getting back to me. Katie actually called me to let me know she was on her way, I had called them the night before to let them know I would have to be a little late for the appointed time. She actually sat and waited for 15 minutes so we didn't have to reschedule, they were very accommodating! I was impressed!

They gave us a really high priced quote, they didn't do anything that we asked, and we didn't end up using them any furhter after this. We feel that it was a complete waste of time and money.

Everyone involved with the project were most professional. Job was completed on time and on budget. We would definitely use this company for future projects.

They did a great job. They were in and out of there and they cleaned up after themselves. I have recommended them to friends of ours.

Excellent service from beginning to end. All my contacts with Exovations personnel were professional and friendly, they came when they said they would, and completed the project on time. Cleanup was meticulous and the value I received for the price paid was exactly what I expected - great.

This was a good experience from start to finish. They prepared a detailed proposal, provided continuous information along the way and did a very good job. Thay have also done good work for several neighbors.

These people came out, did a detailed consult, explaining the different kind of windows available, & what would be best for my house. They kept in contact & assigned me a salesman who was very attentive (for one window, no less!) I had had another of my windows replaced a few years ago by another company. They charged me $300 more, & put in a vinyl window, which does not go with the house. The window had to be custom made, which took about 4 weeks. No problem to me for quality. They showed up on time to install. They installed the window without damaging any of the molding, cleaned up, & took the old window away for disposal. The window is great. My house backs up to I-20 & the room was very noisy before. With the new window I don't hear anything & it really controls the temperature in the room. I really love these people. I would use them again for any other doors or windows I need replaced.

They did a great job. They were in and out. I was very surprised how quickly they popped the windows out and put the new ones in. It took them a half hour. There wasn't a big mess and they didn't break a single thing. They did very good work.

They did a wonderful job! They did not mess around--they got the job done promptly and efficiently. I would use them again and highly recommend them to anyone. They are great people.

Overall great experience from sales to installation and painting. Windows were installed in one day and the painting (inside & out) took two days total. I'm very pleased.

It was one of the best experiences that I've ever had with a company. There were other companies quoting less on the price but I wanted the job to be done right and in a timely fashion. And Exovations did just that! They completed work in 3 & 1/2 days. Dumpster removed the next day. An Exovations' manager comes by for a final walk through to discuss work performed. If satisfied, you pay after work is done. I would highly recommend their services to others!

Katie is the young lady who came out to speak with us. WE asked her a million questions and she was awesome. We narrowed down what we had in mind and she brought us several quotes. The most immediate for us was a roof quote. We obtained 3 quotes for roof replacement. Katie's quote was lower than our first quote but higher than our third. All aspects of a good roof replacement were there. We were in no way disappointed with the quality we were offered. . Because of an unexpected large repair expense - unrelated to Exovations, we had to put the other projects on hold. I would gladly talk with them again, especially Katie. She was a delight and really seemed to know her stuff.

Exovations was the 'general contractor', using subs for each phase. All the subs were on time and did a good job and cleaned up very well. A special mention is warranted for the project manager assigned to me (Charlie Whitfield) who was a JOY to work with. He was interested and VERY responsive to any question I had. I had a couple of issues which I brought to his atttention and he was on it. As with any home improvement, it's wise to question costs up front and don't take things for granted. The final result was a great job!

I called them and explained that I wanted a window enlarged and asked it they would do such a small job and they assured me that it was something they could do. I did have to wait about a week before they could get me an appointment. Katie Ward came out and was doubtful that they would want to install someone else's window if they weren't providing it. She asked if she could quote us on replacing all the windows and I asked if they were competitive because I found a good company with a good price. I said that I'd like her to go ahead and give us a rough quote because I really needed someone to enlarge this window and the other company wouldn't do it. I also asked her to quote a very large project we're going to do - rebuilding our deck and adding a roof. As she was looking at it, she did almost nothing but tell us the negatives (we'll have to replace these boards because they're not code, and they'll have to charge a fee to check for lead paint because our house is old) but said absolutely nothing positive (like suggest ideas to make it even better). My husband and I were chatting about the project and being friendly but she wasn't remotely friendly. She showed no interest in our vision (or general friendliness I usually receive from contractors - like 'oh, what a lovely view you have'. She was all serious.) It seemed from the moment she arrived she was trying to talk us out of using them. It was the strangest thing I had ever encountered. It's as if she didn't believe that we might actually hire them - no matter what I said. Both my husband and I just looked at each other and shook our heads in amazement after she left. But I had read very good reviews and thought well, maybe she's just a bad apple and likely would have hired them anyway just based on their other reviews. I was looking forward to getting their quotes. But it's been 10 days, so apparently they don't want to work for us. It's not like we were rude or the house is a shack or something. I couldn't figure it out. But, she did waste our time and set us back. I don't just call a bunch of random people. I pretty much decide who I'm going to use and then call them. So now I have to start from scratch. Very frustrating and very unprofessional.