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COMPUTER MEDICS OF LANIER

Computer Repair

About us

Allan Edmonds has been in the computer industry for over 28 years and is a graduate of The University of Georgia. His business, Computer Medics of Lanier, offers PC and laptop repair, wireless networking setup, network recovery and virus removal. There is no trip charge within the service area and no fee for diagnostics. Hours: Mon - Fri, 9am - 5pm; after hour appointments are available.

Business highlights

21 years of trusted experience

Services we offer

Virus/Spyware/Trojan Horse Removal. PC performance problems. Virus removal and performance tune. Laptop repair/PC repair. Laptop screen replacement. Data recovery/backup solutions. Maintenance/service contracts. Networking (wired/wireless). Computer upgrades.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 1-9 of 9 reviews

Colten K.
07/2023
1.0
computer repair
  + -1 more
I do NOT recommend going here at all. After a week (and having to bring it back in 4-5 times), they could still not figure out what was wrong with my PC. The last time they gave it back to me, they basically acted like if it doesn't work then it's your problem now. I went elsewhere and got the issue diagnosed properly within the same day and now have a fixed computer within less than a week. They do not have the expertise for gaming PCs and did not want to admit that they can't fix it. If they were to admit it, they would have to offer me a full refund which they clearly didn't want to do. When I went to their place asking for a refund, they tried to put the blame on ME saying it was my fault since it didn't work when I got home. They also made me sign a contract, and after I re-read it, I realized they said the in the contract the price of the part I bought was $40 more than what it actually was and gave me a minuscule refund of what I actually paid. They also claimed to 'partially' fix it, but I wanted to go to a professional to see what is completely wrong with it and have it working for college. If you went to the hospital with a broken arm and a broken leg but they only fixed your broken arm, would you be satisfied? Of course not. And they claim to have 'low prices' which is obviously not the case. These kind of people do not care about you and only want your money. Huge waste of my time. Avoid at all costs!
Description of Work: I needed it to be diagnosed to see what was wrong with it fully and they only figured out one thing that was wrong with it. It still wasn't completely fixed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$185

Response from COMPUTER MEDICS OF LANIER
We replaced a bad power supply with a new 750 watt gaming power supply and successfully booted [Member Name Removed]'s PC at our shop not once, not twice but three times after he kept coming back. [Member Name Removed]'s father came in the last time and acknowledged that it was booting fine in our shop. We do not know why it would not boot at Colton's house. We also took our own video of [Member Name Removed]'s PC booting in our shop to [Member Name Removed]'s monitor and would be happy to show it to anyone interested. We did not charge anything extra for the repeat visits, but we did issue a service refund since [Member Name Removed] was not satisfied. We also suggested the motherboard needed to be replaced, but we do not replace motherboards in our shop. Sorry [Member Name Removed] had to go somewhere else for the motherboard replacement, but we do not offer that service. We do have other professional repair shops we can recommend for motherboard replacement.

Robert G.
03/2017
4.0
computer repair
  + -1 more
We were initially told that the computer could be fixed, but then later told they could only do a temporary fix.
Description of Work: We had a computer with a broken charging port.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0


Charles L.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: My wife dropped her laptop while it was running. The hard drive was damaged. They recovered all the files and pictures from the damaged drive. Great job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John J.
02/2014
5.0
computer repair
  + -1 more
Service was very good. Allan arrived at the appointed time, and was very efficient with his work. He removed viruses and malware from 2 computers and got both of them back to the point where they are performing well. He answered all of my questions and made security reccomendations. I would definitately reccomend Allan and Computer Medics. John J
Description of Work: Cleaned/removed viruses and malware

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Crystal G.
08/2013
5.0
computer repair
  + -1 more
The work was great, right on time and very affordable. When my kids crack the screen again I will definitely use them again
Description of Work: iPad screen repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

David B.
05/2013
5.0
computer repair
  + -1 more
the service was quick and inexpensive. would definitely recommend computer medics of lanier to anyone needing computer service.
Description of Work: installed new power supply for home computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Cathy K.
04/2012
5.0
computer repair
  + -1 more
I have been disabled without this computer and I found that Computer Medics of Lanier does house calls, no trip charge, but would not be able to come out today, which was fine with me. I gladly took it in. LeeAnn is extremely professional, nice and informed and J.R. who worked on my PC also was very knowledgeable and fast. They know how to treat a customer. They fixed it within a few hours and I have found a very relieable place to take all my computer issues to. So glad for Angie's List and Computer Medics of Lanier.
Description of Work: I thought my computer, tower, had crashed. It had all this system stuff come up on the screen, the time/date was missing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Don B.
10/2011
5.0
computer repair
  + -1 more
Returning from a vacation I turned on the computer. Nothing happened except for a blinking green light. I knew that it meant something and we are all are disabled without a working computer. I took it to computer Medics of Lanier which was near by. What a stroke of good fortune. Had I know then what I know now, I would have traveled over 1/2 hour each way to use their services. J. R. Holly, who worked on my machine, had it turned around in 3 hours. He explained, it detail, what was done. In my case, since the exact parts would have required a 2 or 3 day wait, he put in a used part and even guaranteed it. He told me the hows and whys of what he did. I would rate them very highly on honesty and integrity. I would recommend friends and family to them.
Description of Work: Diagnostics and replacement of power pact

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Linda Sue M.
04/2007
5.0
computer repair
  + -1 more
The owner, Allan Edmonds, was also there and he provided me with much good advice while I was waiting for my computer. I asked many questions about software options that might be best for me, and he gave me tips about keeping my computer safe from viruses and other malware. He even gave me websites where I could download free software programs to accomplish this. He was patient and professional and also spent time helping another customer on the telephone.
Description of Work: After much frustration trying to troubleshoot my computer at home, I took it to Computer Medics of Lanier because I could not open my e-mail program, although everything else was working fine. Almost immediately the technician began to diagnose the problem for me and was able to remove malware, rebuild files that had been corrupted, and do a thorough check to be sure my Outlook Express program was running properly. He ran many tests and did not stop until he was sure everything was working efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42.5

    Contact information

    4730 Hammond Industrial Dr Ste 300, Cumming, GA 30041

    www.c-medic.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    COMPUTER MEDICS OF LANIER is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    COMPUTER MEDICS OF LANIER accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, COMPUTER MEDICS OF LANIER offers free project estimates.
    No, COMPUTER MEDICS OF LANIER does not offer eco-friendly accreditations.
    No, COMPUTER MEDICS OF LANIER does not offer a senior discount.
    No, COMPUTER MEDICS OF LANIER does not offer emergency services.
    No, COMPUTER MEDICS OF LANIER does not offer warranties.
    COMPUTER MEDICS OF LANIER offers the following services: Virus/Spyware/Trojan Horse Removal. PC performance problems. Virus removal and performance tune. Laptop repair/PC repair. Laptop screen replacement. Data recovery/backup solutions. Maintenance/service contracts. Networking (wired/wireless). Computer upgrades.

    Contact information

    4730 Hammond Industrial Dr Ste 300, Cumming, GA 30041

    www.c-medic.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed