BASEMENT BUILDERS INC

Description of Work: We contracted with Basement Builders, Inc. in October of 2010 to finish our basement. At first, progress was OK and consistent with our expectations and agreed upon schedule. We paid all invoices per the contract, including paying up front for any upgrades and contract add ons, such as a custom bar. In Feb/March of 2011, we noticed that no work had been completed for several weeks. We finally made contact with the owner (after several unreturned calls and e-mails) and learned that BBI was unable to finish the basement at that time, despite the fact that we had paid them over $50,000 per contract and for extras. The paid invoices included payment in full for a bar, of which we had selected cabinets. However, we subsequently learned that although we paid for the full bar, BBI never ordered the bar cabinets from the cabinet maker. As of today, June 2011, we do not have a finished basement. We have no flooring, no bathroom, no bar, and an inoperable partially completed HVAC system. We met once with the owner of Basement Builders, Inc. to try to come to resolution. At that time, he assured us that he would finish the basement. However, since that time (over 2 months ago), we have not heard from him again. I would personally never use Basement Builders, Inc. again, nor could I recommend them to anyone else. We are pursuing legal action. UPDATE (January , 2012): We received a judgement dated Jnuary 27, 2012, from Construction Arbitration Associates, Ltd (the arbitration firm specified by Basement Builders, Inc for dispute resolution in the contract we signed with BBI) indicating that Basement Builders, Inc owes us a total of $29,301.36. To date, we have not received any money from Basement Builders, Inc. in response to that judgement.

Description of Work: THEY REMODELED THE INSIDE OF MY BASEMENT TO BE WATER PROOF SO THAT WHEN IT FLOODED NO WATER WOULD DRAIN INTO MY BASEMENT.