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akrc

Finished Carpentry and Woodworking, Interior Painting, General Remodeling,

About us

We are a family owned company. We have been in the building/renovation industry for the past 20 years. We are personable, honest, and are here to get the best deal for the homeowner. We specialize in remodels, flooring, trim, cabinets, and all home repairs.

Business highlights

15 years of trusted experience

Services we offer

We have been builders for 20+ years, and I can build anything you have a creative mind to build. Decks, gazebos, pergolas, custom fences--4x4 posts and concrete in every hole, 2x4 for the backrails, every fence is built custom.Tile work, finish basements, home renovations, drywall, flooring, brickmolding, door installations. Not much we are limited to.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

3.8104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
12%
3
7%
2
11%
1
31%


Rating CategoryRating out of 5
quality
4.1
value
4.4
professionalism
3.9
responsiveness
3.8
punctuality
3.9
Showing 1-25 of 104 reviews

Jeff F.
03/2016
1.0
woodworking
  + -1 more
Communication went silent. Provider did not follow through with work or contact.
Description of Work: Nothing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$149

Gary K.
01/2016
2.0
electrician, contractors, replacement windows, woodworking
  + 2 more
While the wood rot was repaired, the wood used to replace the rot does not match the rest of the windows and is not at all aesthetically pleasing (spouse is quite unhappy). In the process, they broke one of the windows with their ladder. Aaron, the owner, said he would fix it and make it right. Despite no less than 10 calls or texts over the following 8 months, they never did fix the window, though they did come out ONE time to look at and measure the window. During their initial visit we did contract with them for some other minor repairs, mostly electrical, which they did well and for a fair price.
Description of Work: AKRC performed wood rot repair around a couple of windows.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$149

RICHARD L.
10/2015
1.0
woodworking
  + -1 more
After initial contact and scheduling vendor did not respond to repeated efforts to contact by telephone and email.
Description of Work: Provider was to install door in basement to create separation between garage and living space.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Mendy C.
08/2015
1.0
interior painters
  + -1 more
Provider coordinated to meet up to preview the project, provided a timeline and quote for full job. Never showed up on the agreed upon date, never answered emails through Angie's List, never responded to texts from the number we used to coordinate meeting up to preview the project, completely bailed (and I guess took the money with them), I had to work with Angie's List for reimbursement/replacement for the services. TERRIBLE experience. Would never use this company or anyone associated with them. not trustworthy at all.
Description of Work: Was supposed to complete interior painting services for a deal purchased.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$199

Response from akrc
It was a terrible experience for AKRC as well when we were asked to purchase paint and paint an entire 2 bedroom apartment unit for $199.00 dollars. Three guys full day of work splitting 130 bucks after buying paint......no thanks!!

Lynn B.
04/2015
4.0
fencing, driveway gates, handyman service, woodworking
  + 2 more
We hired AKRC to repair our fence for the Angie's list deal of $149. They returned my call promptly and showed up on time. They only replaced a couple of boards but I did discuss with them the fact that my gates wouldn't close. They offered to apply the cost of the deal to replacing my two gates which I thought was very fair. I realized later that we probably could have just removed the planks on the back of the gates, reinforced them with a cross bar, then put back on the planks. I wasn't pleased with the distribution of the planks on the gates (admittedly I am very picky). Because I couldn't be home when they came to review the work with them, they did have to come out twice. I could tell the women who took my call wasn't very happy about it but they did come out to fix it. I still feel it could have been done with a few extra touches but all in all I was pleased and feel I got good customer service and fair value for what I paid.
Description of Work: Fence inspection and repair Replacement of two gates (including hardware)

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$500

Penny M.
03/2015
5.0
woodworking
  + -1 more
Very professional. It did take a few calls to get them, and then they didn't arrive the day the scheduled.
Description of Work: Fixed loose boards and replaced ones that needed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Cameron B.
02/2015
3.0
remodeling
  + -1 more
This purchase that we made was not a very satisfactory purchase. My wife filed a complaint about that. They sent a couple of emails that weren't as professional as how Angie's list has graded them over and how they were going to progress in the follow through and do whatever we needed them to do and what they were going to get paid for that. There had been a series of emails between my wife and their correspondent about how to nail down the time but there was not any follow through. They did not show up and there were no services rendered. We got a refund from Angie's list for this purchase.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$199

John A.
02/2015
1.0
doors
  + -1 more
Because of conflicts with my schedule, I was unable to get services immediately after purchase. I was promised a call back which never came. I again contacted AKRC and was promised a time on a Friday one week away. No one showed up. I texted the contractor to attempt a third date and time. I received a reply, but again, no firm commitment. I had the door installed by another contractor. I would hope the Angie’s List would do better in screening their recommended contractors.
Description of Work: We contacted AKRC three times to attempt to arrange work to be done on an outside door that had to be replaced.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$199

Sam M.
02/2015
1.0
woodworking
  + -1 more
I bought this service last year and have spent months trying to get something scheduled with them. The owner initially came out to assess my project back on January 31, 2015. I had to chase him down weeks later to get an estimate after he left here and finally got the an answer on February 16, 2015. We agreed on the morning of Feb 18 that he would be coming on Feb 19 (following morning) ready to work. I spent the entire day cleaning up and preparing area for his arrival, including taking the day off work. He doesn't show up, doesn't call, doesn't respond to my messages, and still NOTHING. PLEASE DO NOT HIRE THIS COMPANY FOR ANY SERVICE. COMPLETELY UNRELIABLE.
Description of Work: AKRC was supposed to initiate several projects throughout the house.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

LENIN P.
01/2015
1.0
woodworking
  + -1 more
Twice the appointment was scheduled but they did not show up on both occassions. Wondering how to get by payment back / refund.
Description of Work: They were supposed to fix the fence and fence gate but did not show up - TWICE after scheduling the appointment.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$149

Michael M.
01/2015
5.0
interior painters, woodworking
  + 0 more
Sent three men--did a good job painting and edging--did a good job of cleaning up before they left--all I had to do was clean up a small paint smudge or two after they left. I'd use then again.
Description of Work: Painted walls and ceiling plus closets of one room

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Gregory S F.
12/2014
1.0
fencing
  + -1 more
I purchased a deal with them, and they contacted me through Angie's List. I asked them some questions, which they responded to by messaging me again, but then they never followed up with me again to set an appointment. No more messages, and no calls. I had Angie's List reach out to them as well, but they were still unresponsive.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$149

Donna L.
12/2014
2.0
woodworking
  + -1 more
I purchased the deal in April - attempted to schedule right away. Provider did not respond. Had business/travel obligations. Tried to schedule again - and on the day they were finally supposed to show up, they phoned right at the appointment time (I was on work phone) left a message that it was 'poring rain' and could not come. It was not poring rain - at least where I was, and I had other workers at the house that day. Attempted to reschedule 2x more. Last attempt on 11/21/14 did not even get a response. Very disappointing to pay $149 for work that was never completed.
Description of Work: Service was not performed. Difficulty getting them to respond to scheduling requests. Kept saying they were busy.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$149

M Carol M.
11/2014
5.0
interior painters
  + -1 more
Other than a few drops of paint on the floor, the painters did a good job and worked efficiently.
Description of Work: Painted living and dining rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Kay B.
11/2014
1.0
interior painters
  + -1 more
Reviews got worse and I was uncomfortable with this deal.
Description of Work: $199 Painter for a Day
Rating CategoryRating out of 5
$199

Harriet S.
11/2014
1.0
fencing
  + -1 more
Highly unreliable, never showed up after 3 attempts
Description of Work: I purchased a deal for Last Chance: $149 for a Wooden Fence Maintenance Package

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$149

Tammy N.
10/2014
1.0
interior painters
  + -1 more
I had an appointment scheduled for today. They didn't show up. I called and sent an email and they never contacted me.
Description of Work: Purchased Big Deal for $199 Painter for a Day.
Rating CategoryRating out of 5
$199

Response from akrc
sorry [member name removed]......just hard for three guys to show up for less than 120.00 bucks after angies list 60% take. Our mistake.

Brenda W.
10/2014
1.0
woodworking
  + -1 more
Failed to show on three occasions. Had to be called several times before responding. Left without finishing the work. Left me a mess to clean up.
Description of Work: Was supposed to do handiman stuff.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from akrc
failed to do an extra 400 dollars in extras for a 100 bucks our bad sorry!!

Kim S.
10/2014
1.0
woodworking
  + -1 more
I had numerous problems with AKRC Home Improvement as far as scheduling and getting the service taken care of. They never called back when they said they would, I told them what I needed done and just never heard anything back from them. After looking at some of the more recent reviews since I purchased the deal, I have decided that even if I could get the service done that I do not want to work with this provider any longer.
Description of Work: I bought a deal for 4 hours of wood rot restoration.
Rating CategoryRating out of 5

Charles C.
10/2014
1.0
woodworking
  + -1 more
Two workers showed up on 09/26/14 to access what needed to be done but they did not have a tool that was required (a router) to perform the job at that time. We then scheduled a 2nd appointment for 10/07/2014. They were to bring the materials required for the job (lumber and tools) and I was to re-reimburse them for the lumber. It was estimated at $60. The worker/s did not show on 10/07/2014 and after repeated voice mails to them on the telephone number provided they did not return the calls. At this point - I would like my $200.00 be-reimbursed right away. I will not use this service now as I do not have faith in them
Description of Work: Two workers showed up on 09/26/14 to access what needed to be done but they did not have a tool that was required (a router) to perform the job at that time. We then scheduled a 2nd appointment for 10/07/2014. They were to bring the materials required for the job (lumber and tools) and I was to re-reimburse them for the lumber. It was estimated at $60. The worker/s did not show on 10/07/2014 and after repeated voice mails to them on the telephone number provided they did not return the calls. At this point - I would like my $200.00 be-reimbursed right away. I will not use this service now as I do not have faith in them based on their personal and communication skills.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Arnel A.
10/2014
2.0
woodworking
  + -1 more
Upon further review of the company's review information, I decided not to use them.
Description of Work: I bought a Big Deal for carpentry work.
Rating CategoryRating out of 5
$199

Jeff H.
10/2014
1.0
interior painters
  + -1 more
All I wanted was a ceiling painted. Purchased the $199 "big deal" on June 2. Scheduled service for June 16. They requested a reschedule on June 15. I agreed, and we rescheduled for June 20. They called me that day, which I had already taken off, and asked to reschedule again. I told them I could not. They agreed to come in the afternoon and get the job done. They never showed, never called, never wrote, nothing. After almost two months of AKRC's failing to even attempt to make an excuse or reschedule, I demanded a refund of my $199.00. Two months later, I still have no refund and this entity has made no attempt to contact me or refund my money.
Description of Work: Nothing. Took my money and ran, apparently.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$199

John R.
10/2014
1.0
woodworking
  + -1 more
I am beginning to lose faith in agnies list. they did not respond to my complaints either. I WANT MY MONEY BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: nothing, never showed up and never responded to correspondence.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Susan H.
09/2014
2.0
woodworking
  + -1 more
I have made several appointments and the provider has missed them.
Description of Work: I purchased a deal for 4 hours of wood rot restoration or repair.

Rating CategoryRating out of 5
responsiveness
2.0

$149

Response from akrc
You called and handed the phone to your daughter to make an appoinment. She had no idea what was even going on. For some reason an appoinment was never made. You sent a BC message about scheduling and I sent you a couple messages saying that we did not have a contact # for you that worked and to please call concerning scheduling. I called the # provided multiple times and it said "unavailable" and then would disconnect, I addressed this in a message to you. No call or message with an updated #, now you leave a review that it is AKRC's fault. We can get you on the schedule if you call or provide a working # for us to reach out to you. ***** *******9/19/2014 Hi, I have not heard back regarding setting up an appointment for this, I also left a message two days ago. If you could please call me at ***-***-**** to set this up I would appreciate it. Thank you! AKRC Home Improvement9/20/2014 I have tried contacting you a few different times to get this scheduled. The # you have provided says you are not reachable and then disconnects. Can you please call me to discuss scheduling? Kind regards, ******

Rhonda J.
09/2014
1.0
woodworking
  + -1 more
DO NOT UNDER ANY CIRCUMSTANCES HIRE THESE PEOPLE. I purchased a $200 coupon for fence maintenance on July 14, 2014. I received a response the next day saying they were booked solid for the next 2 weeks but that they would be in touch soon to schedule an appointment. I never heard back, so I had to call them instead. They were unable to schedule anything until late August, when I would be out of the country, so we set up an appointment for September 10. On that day, I skipped work so I could be there, but they never showed up and never called. When I called them, they said that they had forgotten to mark the appointment on their calendar, but they agreed to come back out the next day. They never showed up then either, and I missed another day of work because of them. Since then, I have left multiple messages and they have not called me back, and of course, I'm out $200.
Description of Work: Absolutely no work has been performed in spite of the fact that they have my money.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Response from akrc
A full refund of the coupon purchase price of $149 is available for you if you contact AL.

Contact information

5965 Surrey Ct., Cumming, GA 30028

www.ak-rc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Finished Carpentry and Woodworking,
Interior Painting,
General Remodeling,
Handyman Services,
Fencing,
Exterior Painting,
Decks and Porches,
Fencing Driveway Gates,
Doors,
Deck Maintenance,
Roofing,
Drywall

FAQ

akrc is currently rated 3.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

akrc accepts the following forms of payment: Check,PayPal
Yes, akrc offers free project estimates.
No, akrc does not offer eco-friendly accreditations.
No, akrc does not offer a senior discount.
No, akrc does not offer emergency services.
No, akrc does not offer warranties.
akrc offers the following services: We have been builders for 20+ years, and I can build anything you have a creative mind to build. Decks, gazebos, pergolas, custom fences--4x4 posts and concrete in every hole, 2x4 for the backrails, every fence is built custom.Tile work, finish basements, home renovations, drywall, flooring, brickmolding, door installations. Not much we are limited to.

Contact information

5965 Surrey Ct., Cumming, GA 30028

www.ak-rc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed