Get matched with top appliance repair pros in Crawford, GA

"I didn't understand that these guys don't come to your house - they want you to have repair tools and they'll guide you through an iPhone video chat. WTH??? I texted them a couple of hours before the appointment and of course, no one responded."

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."

"Did a good job."

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"My family has used ETL Construction for a variety of projects, most recently to inspect and make improvements to our home prior to sale. Honesty and integrity are rare these days in the contracting realm, and the team at ETL is built on a foundation of trust and respect. They are true project managers and keep track of every step of the process to ensure they stay on time and in budget. They met with us to tour every inch of our property, listened to our concerns, and made recommendations to us. They completely replaced our front steps that had deteriorated, completely rebuilt a deck that was not originally built up to par, assisted with drywall repair, electrical work. plumbing, and even landscaping. From the top, down, every single member of this expert team of professionals works hard to ensure that everything exceeds exceptions. Additionally, their team has design and decorating expertise and assisted us with matching paint colors, choosing stains, and choosing finishes for fixtures that required replacing. I can't say enough about this family-owned business. If you choose to work with ETL, and I highly recommend that you do, you will soon be a friend of the family, too!"

"We were loyal Allgood customers using them for both HVAC and plumbing needs over the last few years. However, after charging us $375 to plunge a toilet which only flushed one time correctly after they left, we will no longer be using Allgood. When we asked them to come back and further evaluate the problem, they asked for $475. We said no thanks and went to another company. After asking Allgood for an adjustment to the incredibly high fee for getting one flush from the repaired toilet, they responded that their fees are set by a corporate office. I no longer want to deal with a company that has no local empowerment to look at a situation and make adjustment of fees as warranted. Allgood does not honor their 100% satisfaction guarantee."