LANDSCAPE CONCEPTS

I submitted a landscaping request on Angie’s List on July 24th for a small project: removing three bushes from the front of my yard and relocating them to the side, along with planting additional bushes on both sides of my home. Several companies responded, and I chose Landscape Concept, owned by Jeff Morris, because they quickly reached out and came out on July 26th to discuss my ideas. They gave a fair quote that included purchasing the bushes, which was a nice convenience. I let Jeff know that I was also having concrete borders installed around my flower beds and trees, so we agreed he would start once that was completed. The concrete work was done within a week, and I emailed Jeff with a few final changes to the landscaping project, asking him to contact me if he had any questions. He didn’t respond, so I assumed everything was clear. Unfortunately, after letting him know the concrete work was finished, I was met with delays. From late July through August, communication was inconsistent, and I had to repeatedly follow up, only to get excuses in return. Jeff was unprofessional in responding and didn’t respect basic customer service by updating me on his schedule. Eventually, he told me one of the bushes needed to be ordered and said he’d send it to my house. While I hoped this meant he was following through, more delays continued, stretching the project into September. Frustrated, I turned to Angie’s List again for a different job. During that process, I asked if they could recommend anyone reliable for bush installation. They connected me with a landscaper named Gio, who came out promptly, gave me a reasonable quote, and handled the job within a couple of weeks after I sourced the bushes. Gio did excellent work and had a great cleanup. In contrast, Jeff and his business, Concept Landscapers in Fayetteville, Georgia, were the worst contractors I’ve experienced through Angie’s List since I started using the platform in 2017 or 2018. For anyone seeking timely, professional landscaping, I wouldn’t recommend them. Thank you.

HE WAS VERY GOOD, DILIGENT, AND ON TIME. I HIGHLY RECOMMEND THEM.