Lowe Construction & Development,LLC

I have tried several times to speak to some one concerning a refund for a roof repair project that was completed but was not effective in preventing rain water from entering and damaging the interior of my home. The only individual I have been able to reach at the main office told me to call some one else, as opposed to having them return my call. I have since called all the numbers I could find and left messages and have yet to receive a call back or any communication from anyone with the company. Lowe Construction can improve by first returning the calls of their customers. I have given communicated with Lowe concerningthe continuous water leakage prior to requesting a refund for the cost of the work. they came but were not effective in solving the problem. it is only fair that if you can't do the job that you return the money so that I can find a a roof contractor that will do the job they are paid to do. This lack of communication and response to a customers concern is unacceptable and despite how pleased I was at the under deck project Lowe completed,I can not recommend them until this is resolved

They were always here when they said they would come. The work and everything they did was good but a lot of things that I had been told that was not necessary that they did. They didn't cut any corners they just went for the water damage. To me they went a little bit overboard in what they did. I have no complaint about their work. I had to file a claim with my insurance company and the claims adjuster said some of the things they did was not necessary -- the cleaning up the water and the damage of stuff they went a little bit overboard. Some of the things the insurance company was not going to pay on the claim because they thought it was unnecessary work. I had to go back and forth with them and the insurance company to get the work justified so the insurance company would pay it. That was the only dilemma I had with them. If that is their customary way of doing things then I wouldn't recommend them.