Better Plumbing Services LLC

There are no words for the nightmare I have lived as a result of this company. In July 2019 I was referred to this company from State Farm insurance. The leak I had was outside of my house and not causing any damage to the structure of my property. Better Pluming came out and advised me the leak was in the pipes in the slab of my house and it would be better to replumb my house in the ceiling as opposed to attempting to find the leak in the ground. I paid $3K in cash for the replumbing. 4 months later the entire ceiling of a room in my home collapsed leaving a 6x6 foot hole in my house. This was caused by a ruptured pressure line that had a faulty connection from the work done in July. Now, again another faulty leak has caused extensive damage to my home with black mold growth. There is so much more I could write about additional issues I had with this company along with pictures to show the poor work done. I am now left with a home without walls due to the damage from this company.

Pleased with service.

Great came and repair leak.

I scheduled an appointment with Better Plumbing to come to my home to give me an estimate. The scheduler told me she couldn't confirm a time but it would be before lunch. I took off work for the appointment. At 1:30 she called and said she would have to reschedule me; she said couldn't have someone to come out. I said this is unacceptable i took off work for this. She never apologized only said, well do you have another plumber coming out. I give this company and F rating and this is generous. i called to complain and they were the same. No one should use this company in my opinion

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unknown

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I have a rental house that new tenants are moving in next week and I noticed the Bathroom drains were draining slowly. So I called Better Plumbing Services and they sent a plumber right over. Alan arrived at the house and got right to work. After he cleared the drains I then had him inspect the entire house where he found a few more things that needed to be done. Like tightening the Kitchen Faucet. Now the house is ready for my new tenants. Thank you Better Plumbing Services for the great response time and professionalism.

It was a great experience. They was professional, on time, thorough when explaining the tanks, and cleaned up after themselves. Their customer service was great.

My husband found A Better Plumbing Service in the yellow pages. I am very pleased with the work they did for us. The repairmen called to tell me he was going to be late. He came in and worked after hours to finish my job so we would have water in the kitchen.

IT TOOK THEM MORE THAN ONE DAY TO GET THE JOB DONE. THEY MISDIAGNOSED.