Get matched with top bathtub restoration pros in Conley, GA

"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."

"They were the most efficient and professional crew I have ever worked with. Mr. and Mrs. Hydez supplied me with samples, ideas and lots of patience. Every member of their crew was skilled in their area of expertise. They Communicated with us on every aspect of the work. If I had a questionI needed to discuss, the response from this company was immediate either by phone call or in person They seemed to take pride in a job well done. I would hire them again!"

"We needed a full renovation of our bathroom in order to accommodate my wife who is physically handicapped and is unable to navigate over ANY barrier in the bathroom. I needed a bathroom that met her needs AND was designed appropriately for use by non-handicapped visitors. Charles from Charles Home Improvement came to the house and truly listened to my somewhat complex needs including a bathroom with no curbs, no shower doors, or walls. After meeting with him he gave me a bid which was most reasonable. The staff he hired to do the floor and wall tile, plumbing, counter tops, cabinets, and doors were very professional. The work was top quality. I enjoyed watching them work each day to accomplish the vision my wife and I had. With GREAT effort they completed the work ON TIME and ON BUDGET! A bathroom that is bright, modern, and completely ADA compliant .... and a bathroom that looks great! Charles Home Improvement is a wonderful company with great people. Without reservation I can give Charles Home Improvement my highest recommendation. Bruce W."

"Excellent, also ask about a bathroom sink 65 years old. He said the sink was to far gone and not worth resurfacing. We appreciated his honest opinion. He did clean up 2 bathroom sinks , no charge and removed old stains and they look so much better. Exceptional service and very personable."

"Leo's team did a great job. They scraped, filled what was needed before priming and painting. Very professional. They showed up on time and after it was done Leo's team cleaned up and put everything back where it belonged. I will be calling them for other projects in my house."

"Moises and his partner were very professional. They came in, prepped, and got to work in a disciplined manner. This backsplash project was not straightforward given the tiles that we were using. When these guys were done with it it looked absolutely fabulous. I especially appreciated both their quality and the fact that they left the place just like they found it and cleaned up very well after themselves."

"Very well. I was skeptical at first but Mr Miller put me at ease by sending his information and was very transparent. He said he would be at the location at a specific time, and was. Mr. Miller did a great job staining and keeping me informed of his progress through sending pictures and calling me. I would highly recommend him to anyone and will be using him again for my future projects."