Horrible! I've never seen two companies who have no interest in a clients personal property.
Description of Work: I can't even begin to explain how disappointed I am in U-pack and the company that they hired on our behalf moving staffers. They caused damage to over 60% of our property, and what I am estimating at 20K+ in damage. The service of U-pack was horrible from the start, when working with us, they gave us a quote and were completely off in the amount of space we needed in a truck, we ended up needing twice as much space as they apparently don't know how to estimate properly. Then we had several scheduling issues. They gave us estimated delivery windows which were also incorrect. But most notably was referring us to Moving Staffers who sub contracts work out to other companies who don't seem to have a good rating who have no regard to clients personal property and loaded things in the truck so bad that we had so much damage to our property. These guys were horrible, and for the cost we should have used a company that does it all for you. Would you recommend this mover to a friend? No
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,000
Carol N.
05/2017
5.0
moving companies
+ -1 more
It was extremely good. It was a very small move.
Description of Work: You fill up a container and they move it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Daniel P.
02/2017
5.0
moving companies
+ -1 more
Move went very smooth. Have used ABF twice before, never a problem with their Drivers, Dispatchers or timing of pick up or delivery. Would rate them as excellent and Five Star for price and professionalism.
Description of Work: Moved from Fayetteville, GA to Monument, CO using two (28' + 14') ABF trailers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Charles T.
08/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: They helped us with an interstate move.
Rating Category
Rating out of 5
Yes, I recommend this pro
Allan G.
08/2014
5.0
moving companies
+ -1 more
This is a no brainer if you want to save money and control how your load is packed. When we compared quotes to the big boys like Mayflower/United and three other national movers we save $$$ thousands of dollars with ABF. Our move from ATL to Spokane, WA. took only 8 days with ABF whereby the other companies told us they need 2-3 weeks. The trailer arrived the day they promised (within a few hours) and they even picked-up the trailer on a Sunday. We had very minimal damage and zero breakage because we packed the trailer and the boxes. ABF leaves the trailer 3 days on each end to pack/unpack! The trailer is 24' and was workable even in tight parking spaces (we had a townhouse). ABF is the way to go if you 1. You are paying for the move yourself 2. You can pack your own boxes and wrap your own furniture and 3. You can hire the manpower to load and unload the trailer. 4. You have a large distance.
Description of Work: Provided Trailer to move house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Becky F.
07/2012
4.0
moving companies
+ -1 more
Overall, it went well. My move date was pushed back, but they accommodated the change without a change in the price. There was one box that somehow toppled over and papers fell out, they did get wet, so I guess the container is not entirely water-proof. The service with dropping off and picking up the container was good and on time. The container was smaller than I anticipated, but I was able to fit most of my furniture for a 1 bedroom apartment in the container. I had a futon, bed, box spring, dresser, a few book shelves, coffee table, bike, and quite a few boxes. The main furniture items I couldn't fit were patio furniture (table and chairs) and my dining room table and chairs.
Description of Work: I used ABF U-Pack relo-cube. This is a moving container (similar to PODS). ABF dropped off the container, I packed it over several days, then called ABF when I was ready for them to pick it up. They picked up my container and it was moved from Atlanta, GA to Seattle, WA in less than a week!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Geoffrey T.
09/2011
5.0
moving companies
+ -1 more
Things went very well. They dropped off the cube and delivered it at the times they said they would. Everything went very smoothly.
Description of Work: Used ABF to move my apartment from the east coast to the west coast--they also stored my items for about a week while I made the journey by car. They were prompt, easy to work with, and everything arrived as expected. It was a very positive experience overall. I would suggest, though, you pack your items very carefully because things will shift during the move--I don't know if I would transport anything fragile or extremely valuable using this method. With that said, I would definitely use this service again--it's a relatively cheap and efficiently way to transport everyday items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
John C.
03/2009
5.0
moving companies
+ -1 more
Smooth as silk. The process and the timing were exactly as promised. I moved one roomful of furniture out of state (645 miles). Quotes from traditional movers ranged from $1800 to $2300, and renting a U-Haul was surprisingly expensive (not to mention a huge hassle). With careful packing, I could have fit several rooms of furniture into the Relo Cube and transferred it all for the same amount of money. I found the company on Angie's List and called the number on their web site to get a quote. They were able to fit me into their Cube drop-off schedule within 48 hours, and the driver arrived at my home in ATL precisely on time. A driver then came back the next day (also on time), picked up the cube and delivered it to my location in Maryland within two business days. I couldn't get over how smoothly everything went. I arranged for casual labor to help me load and unload at each end. (True to their name, U-Pack does not pack, load or unload your goods.) Filling the truck carefully to ensure stuff doesn't bounce around is the customer's responsibility, so I wedged stuff in tightly and used a lot of padding. Nothing was damaged during the move. Even when adding the hourly rate for two strong backs (plus tips) at each end, I transported my stuff for less than 1/3 the cost of U-Haul or traditional moving company. ABF U-Pack's professionalism, courtesy and punctuality was a welcome bonus. I recommend the company with no reservation.
Description of Work: The company delivered a Relo Cube to my home (placed it in the driveway) in Atlanta, GA, where I loaded my furniture into it. ABF U-Pack then picked up the Cube and transported it to Frederick, MD. I unloaded my furniture and they removed the Cube.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
WAYNE E.
12/2008
5.0
moving companies
+ -1 more
On the Atlanta side, they were very polite and did a great job. On the Dayton beach side, we had some issues with them.
Description of Work: They moved us from Atlanta to Dayton Beach. They packed and unpacked.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LORI B.
09/2007
5.0
moving companies
+ -1 more
This was such an economical way to handle a long-distance move. It was a lot cheaper than hiring a moving company. We packed the semis ourselves and they even offered packing materials, but we used our own. We had a delay getting into the new house and they had to store our things for about 3 weeks but didn't charge us a fee for that. When we were ready, they delivered the semis to our door to be unloaded within one day.
Description of Work: Abf U Pack Moving provided a semi for our use when we were moving from Maryland to Atlanta. We filled 1 1/2 semis with our possessions. They drove them to our new location, stored them until we were ready and then drove them to our new house. Nothing was damaged during the move.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage
FAQ
ABF U-PACK MOVING is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 9:00 AM - 4:00 PM
ABF U-PACK MOVING accepts the following forms of payment: American Express,Discover,MasterCard,Visa