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Reviews
2.52 Reviews
Showing 1-2 of 2 reviews
Brad G.
08/2014
internet service
 + -1 moreFirst time I called to switch my service from MediaCom to WOW, was on hold a LONG time and then got a CS rep who was not very knowledgeable or friendly. Ended the call out of frustration and called back weeks to later to switch service. First bill was "double" what I expected. Interface and service is clunky and not nearly as good as MediaCom. (I can't believe I am saying something/someone is worse than MediaCom!) The channel guide is not smooth or intuitive. The DVR recording settings are cumbersome and (again) not intuitive. Every time I switch channels or want to record something on DVR, I regret switching. And so do my wife and kids. We will be switching back to MediaCom or trying Charter.
Description of Work: Installed home cable and internet
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$150
Lureen O.
07/2014
internet service, cable tv service
 + 0 moreI have called WOW several times for help with internet and cable. Each time the rep has been friendly, courteous and knowledgeable.
Description of Work: Help via phone with various internet and cable problems.
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Yes, I recommend this pro
Contact information
6050 Knology Way, Columbus, GA 31909
www.wowway.comLicensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
Phone Sales,
Phone Repair
FAQ
WOW! Internet, Cable and Phone is currently rated 2.5 overall out of 5.
WOW! Internet, Cable and Phone accepts the following forms of payment: Check,MasterCard,Visa
No, WOW! Internet, Cable and Phone does not offer free project estimates.
No, WOW! Internet, Cable and Phone does not offer eco-friendly accreditations.
No, WOW! Internet, Cable and Phone does not offer a senior discount.
No, WOW! Internet, Cable and Phone does not offer emergency services.
No, WOW! Internet, Cable and Phone does not offer warranties.
WOW! Internet, Cable and Phone offers the following services: Internet, Cable and Phone
Contact information
6050 Knology Way, Columbus, GA 31909
www.wowway.com