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Southland Pools and Spas Inc

Pool and Spa Service

About us

Additional DBA - Southland Pools and Spas, Southland Pools.

Services we offer

Commercial & residential pool renovation, restoration, granite, liners & vinyl installations.

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
4.7
professionalism
3.7
responsiveness
3.7
punctuality
4.3
Showing 1-3 of 3 reviews

Elizabeth H.
09/2012
2.0
pool cleaners
  + -1 more
As above, things went well until this year - cleaning was incomplete at times, they had trouble with algae blooms which we never had a problem with before - later figured out that they were apparently treating it like it was a chlorine pool - adding chlorine and shocking the pool when the indicator clearly showed and quot;add saltand quot;. We had problems with the sealing cord coming out along one section of the pool. We asked them to fix that - they pulled the cord almost completely out and left it laying on the patio week after week. We need to replace the liner and had told them we would do that this fall but when my husband called to complain their excuse for not appropriately cleaning the pool was that they thought we needed a new liner. (There is just some wrinking at the bottom - not serious leaking until they pulled out that cord). We asked them over and over and over again to repair the polaris connection that was not well sealed and reduced the pressure to the polaris and although we were told on the weekly sheet it was done a couple of different times it was never corrected. They didn't seem to be able to properly condition the water and prevent algae. I notice the positive reviews from others - don't know why we had such a bad experience this year but we are looking for another company now.
Description of Work: We initially contracted with Southland Pools in 2010 to do our pool maintenance and install a salt water system. We were quite pleased with their services. We continued to use them after they apparently switched to "American Pools and Spas". Last year they did ok with weekly maintenance and we were satisfied. This year has been horrible.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Edward T.
08/2012
5.0
pool cleaners
  + -1 more
worked as if they were fixing their own pool
Description of Work: They are now ACE pool service. They came and swam the pool and with electrical products determined where the liner was leakin. It took several visits but I was just charged a one time fee. Great Job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Sherry H.
11/2011
5.0
pool cleaners
  + -1 more
They are very knowledgeable, punctual and professional. They did not leave a mess, which was really important. I also get all my pool chemicals from them and they also installed a salt water system for me. If I have any questions I just call their office or stop by and they come right over.
Description of Work: I used Southland Pools and Spas to install a new pool cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

    Contact information

    4712 Hamilton Rd, Columbus, GA 31904

    www.southlandpoolsandspasinc.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Southland Pools and Spas Inc is currently rated 4 overall out of 5.
    No, Southland Pools and Spas Inc does not offer free project estimates.
    No, Southland Pools and Spas Inc does not offer eco-friendly accreditations.
    No, Southland Pools and Spas Inc does not offer a senior discount.
    No, Southland Pools and Spas Inc does not offer emergency services.
    No, Southland Pools and Spas Inc does not offer warranties.
    Southland Pools and Spas Inc offers the following services: Commercial & residential pool renovation, restoration, granite, liners & vinyl installations.

    Contact information

    4712 Hamilton Rd, Columbus, GA 31904

    www.southlandpoolsandspasinc.com