SME Carpet & Upholstery Cleaning LLC

unknown

It went great. I've used these guys for years and they do a fantastic job every time!

Both rooms are approximately 550 sq.ft. It's the first time the carpet in those room has been cleaned in over 8 years. Our labrador retriever just died and we decided to have the carpet cleaned knowing the dirt the dog had brought inside for the last 8 years would be quite difficult to remove. And there are a few areas where even though it is very clean, the area where we had a rug covering the carpet is still faintly noticeable. However, we are very satisfied with Mr. Jackson's services. He is very personable, seems to be quite knowledgeable of the industry standards and is professional in his demeanor. We will certainly use his services again when the need arises.

This was my second time calling upon this provider for his services. Both went very well. He was prompt, professional, and took much pride in his work. Prior to his departure, he requested we do a walk-thru to ensure the work either met or exceeded my expectations. The owner was the one who answered both of my service calls. He was prompt, professional, and had a great disposition. When an issue arose following his departure, he was more than willing to return and correct the problem. I'd recfommend him to my friends and/or family.

The guy was very punctual. He was accommodating to our schedule. He showed up between 7 and 8 that night and worked until the job was completed. He did an exceptional job. I would recommend him.