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James Gallops Plumbing Service

Plumbing, Appliance Repair - Small, Drain Cleaning,

About us

We have 12 employees and we offer free estimates. No special charges for traveling outside of the area.

Business highlights

63 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.742 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
0%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 42 reviews

mitch S.
08/2017
5.0
plumbing
  + -1 more
Very good they were polite and professional. definitely will use them again.
Description of Work: Fixed a leaking kitchen faucet and tube faucet. Replaced 2 bathroom faucets. Replaced the flush unit inside the toilet tank and fixed a leak at the shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Rynne C.
07/2017
5.0
plumbing
  + -1 more
the plumbers were punctual and efficient and doing exactly what they said they were going to do and also helped with some preventive care to get the water out of our bedroom.
Description of Work: There was a leak in our bedroom and water in our carpet. Gallop Plumbing determined that the leak was from condensation in our AC PVC pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Rochelle B.
06/2017
2.0
plumbing
  + -1 more
The estimates I got were high! I did call him to come tighten the nuts on the washer hookup since he said he could drop by real quick and tighten it. What I wasn't expecting was to be charged $86 for a service fee, which he never mentioned!!! A few days later I got an invoice in the mail that said he repaired the hook ups and tighten the nut. That is not true! I could've paid him about $40 more to have the hook ups completely replaced, which makes more sense than paying $86 to tighten the nut. Needless to say, I won't call him back.
Description of Work: I called for an estimate on several items. I was given an estimate but his recommendation was, "just leave it the way it is." Or, "just cap it off." I also talked about my washer hook ups. I was told "the nuts just need to be tightened. If you have a problem just give me a call and I'll run by real quick and tighten it up for you."

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$86

Susan M.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Very professional, on time, and a job well done.
Description of Work: Installed water heater, repaired bathroom leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa C.
01/2017
5.0
plumbing
  + -1 more
Great, have used before and will use again
Description of Work: Leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$300

JERRY S.
12/2016
1.0
plumbing
  + -1 more
I accepted his quote to re-do the line. That was on Friday and I was told they would be back on Monday to complete the work. They never showed up or called on Monday.
Description of Work: Several months earlier the company had extended the clean-out line extending it to the outside wall making it accessible without going under the house. The line had two 90 degree turns that would not accept a snake so I asked that the 90 degree fittings be replaced with 45 degree fittings so as to accept a snake to clean out clogs when necessary.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$130

frank G.
11/2015
5.0
plumbing
  + -1 more
The reason why this review is dated is because I have just recently joined Angie's List and was surprised and satisfied to see Gallops' company included with an "A" rating. I specifically asked the employees to help me create a safe home for my wife and dad and they listened and demonstrated empathy. i will call them, today, 5 November 2015, reference my current situation.
Description of Work: Gallops inspected the pipes of my home and provided expedient repair on small findings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

James H.
03/2015
5.0
plumbing
  + -1 more
I like the liability with them.
Description of Work: We had to have stuff replaced in our toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bobby W.
03/2015
5.0
plumbing, small appliance repair
  + 0 more
They arrived on time, were courteous and knowledgeable.
Description of Work: They cleared my toilet of unflushable item.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Roy L B.
12/2014
5.0
plumbing
  + -1 more
He and his assistant showed up on time per the scheduled appointment. He immediately diagnosed the problem and gave me a quote for the repair. The repairs were performed in a timely and efficient manner. They cleaned up their work area were very respectful to me and my home. They were also very courteous and professional. I would recommend Mr. Gallops to anyone needing plumbing services and will definitely use him in the future when the need arises.
Description of Work: Replaced wax seal and remounted two toilets. Replaced a supply line and a valve on one of the toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Deetta H.
11/2014
5.0
plumbing, water heater repair
  + 0 more
About 30 minutes after I had called they showed up in my driveway. It was great, they cleaned up everything, took the old one out and replaced it before I even knew what happened. Best service I think I have ever had. I will definitely go back to them.
Description of Work: Replaced water heater with one that had a 10 year warranty and installed all new water pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Mary A.
10/2014
5.0
plumbing
  + -1 more
They took out the old one and cleaned up all of his mess including the packaging and styrofoam from the new toilet. They got the job done in less than 2 hours. The scheduling was fine.
Description of Work: They replaced my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

George I.
10/2014
5.0
plumbing
  + -1 more
Excellent. Mr Gallops recommended I use a leak detection company to pinpoint the leak location. he came out first to look at the situation and returned when the detection team had done its work. His crew found the leak, repaired it and cleaned up afterwards.
Description of Work: Repaired leak under foundation slab

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Patti M.
08/2014
5.0
plumbing
  + -1 more
Excellent. Problem solved...and without a charge...not even a 'call' charge. We will continue to use this company for all our plumbing needs and we have a list of projects in mind.
Description of Work: The water on our new kitchen faucet stopped working. The flex hose was working but not the faucet. Gallops came out promptly on the same day called and showed us how the hose under the sink had been knocked loose, he fixed that and did it free of charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda R.
07/2014
5.0
plumbing
  + -1 more
They're a good company to do business with. They were on time, nice and courteous. They're not too expensive. I've been doing business with them since I've owned this house.
Description of Work: They went underneath the house and fixed a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

john I.
07/2014
5.0
plumbing
  + -1 more
Excellent company to do business with, both the field staff as well as the office staff.
Description of Work: 1. Installed new water lines 2. Relocated one drain line 3. Installed new pump and piping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Benjamin B.
05/2014
5.0
plumbing
  + -1 more
After bad experiences with Lovelace I called Gallop and they came at the correct time, did what needed to be done and sent the bill. Couldn't ask for better.
Description of Work: fixed a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Renate W.
02/2014
5.0
plumbing
  + -1 more
We had a repeated issue with a wood den floor adjacent to the kitchen buckling. A section of the floor in the den and a section of tile in the kitchen had to be destroyed, the concrete busted up, the leak found and fixed. He was reasonable and professional. The Date and the Dollar amount are estimates, cannot remember the actual amounts.
Description of Work: Found leak and fixed leak under foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gisela C.
08/2013
5.0
plumbing, small appliance repair
  + 0 more
This was the 4th time I had service provided by this company. Adam Gallops handled every service call, did good work and was always fair w/price.He was always on time,called when he was on the way,is friendly and customer oriented. I would recommend him anytime.
Description of Work: replaced garbage disposall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Fe S.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
He came with a helper and he introduced him to me. I was impressed with his manners. It was a very good experience. They have been in Columbus for many years. I trust them.
Description of Work: Fix two leaking toilets. Replace some plumbing in both toilets. Replaced bathtub drain mechanism. He was so nice that he even hung a shower curtain which had fallen off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Jack W.
06/2013
5.0
plumbing
  + -1 more
It was a straight-forward replacement. I thought it was a much bigger problem because the overflow flooded half my house. The time and cost to fix the plumbing problem was nothing compared to the home repair.
Description of Work: Replaced toilet supply line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JERRY S.
05/2013
5.0
plumbing
  + -1 more
They arrived at the scheduled time and completed the job in a day and a half. The workmen were very knowledgeable and did an outstanding job. I wll definitely use this company again.
Description of Work: I hired this company to do a whole house replumb. The old galvanized pipes had become clogged and I had very little water pressure. The entire system was replaced with PEX tubing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Sudash K.
04/2013
1.0
plumbing
  + -1 more
The services is horrible. The workers did not dress like plumber
Description of Work: This company could not give an estimate for the repairs. They are are talking about $120.00 an hour. the paper that the gentle man gave me does not even have a company heading

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from James Gallops Plumbing Service
1) Estimate was $95.00 and not the $120.00 this non-customer stated 2) Plumber was dressed in Gallops Plumbing shirt with cargo work pants 3) A non-formal estimate was indeed given to the customer due to the technician using his last formal properly headed estimate at the previous job. However, technician offered to non-customer(name removed)for our office to send a properly headed formal invoice and (name removed) refused and became irate with the technician. 4) How can the service be horrible? We did everything we were expected to do that day: Arrived on time in a Gallops Plumbing work van, assess and discuss with (name removed) what was needed, gave verbal price per hour & written quote, and all for FREE as we charge no person for any estimate.

steve O.
11/2012
5.0
plumbing
  + -1 more
My son broke off an outside faucet in the wall early on a Sunday afternoon. Normally I would handle that kind of repair but I had knee surgery two days before so I couldn't go into the crawl space to deal with it. I called Gallops and was told a repairman could be there that afternoon to address the problem. He arrived about 1 1/2 hours later. We discussed options for the repair, specifically regarding how to possibly strengthen the faucet to hopefully prevent the problem from happening again (this was the second time the faucet had broken). He didn't have everything he needed to complete the repair so he capped the pipe (so I could turn my water back on), and told me he would return on Monday to finish the job. When I got home from work on Monday afternoon, I had a new faucet in place. A couple of days later I received a bill in the mail. I was pleased with the service and the price, especially considering two trips were involved and one was on a Sunday afternoon.
Description of Work: Outside faucet repair/replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

catrina Z.
07/2012
5.0
plumbing
  + -1 more
They were very professional and friendly. Quick response and did a wonderful job! Yeah for hot water agian!
Description of Work: Water heater was acting up. Came in trouble shooted and fixed all under an hour! They replaced the upper and lower thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from James Gallops Plumbing Service
We would like to thank the member for the comments and ratings she has posted on behalf of our company. We are glad she was pleased with our service and we'd be glad to continue delivering great service for plumbing. Thanks again!
    • 1(current)
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Contact information

2234 Elm Dr, Columbus, GA 31907


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Appliance Repair - Small,
Drain Cleaning,
Water Heaters,
Appliance Sales and Installation

FAQ

James Gallops Plumbing Service is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

James Gallops Plumbing Service accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, James Gallops Plumbing Service offers free project estimates.
No, James Gallops Plumbing Service does not offer eco-friendly accreditations.
No, James Gallops Plumbing Service does not offer a senior discount.
Yes, James Gallops Plumbing Service offers emergency services.
No, James Gallops Plumbing Service does not offer warranties.
James Gallops Plumbing Service offers the following services: Plumbing

Contact information

2234 Elm Dr, Columbus, GA 31907


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM