Our agent from ERA was JoAnn. She was referred to us from USAA. She never came to us, we always had to go to her office, even just to leave to see properties. She was ALWAYS late, often had to "cut out early". When we asked her opinion she refused to answer any questions because she "didn't want to influence our decision". Really? You are supposed to be the subject matter expert. If we ask you a question, it's because we want your opinion. It seemed to us that this was something she did on the side and was not her main occupation. I would not recommend ERA solely based on our experience with JoAnn.
Description of Work: Showed properties
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
kendra V.
05/2011
5.0
real estate agents
+ -1 more
When we arrived in GA to house hunt Linda already had printouts of houses with all the information we would need to know about the house, the area, taxes, etc. She came to our hotel and picked us up and drove us to each home. On the drive to the homes she explained the historical and general information of each area, pointed out what roads we were on to familiarize us with the area, and answered our questions. If she didnt know the answer to a question she found the answer promptly and informed us. Linda has the patience of a saint! This was my first time buying a house so I had a lot of questions and she made sure we got answers. We went from what we originally thought we wanted in a home to making a few adjustments after we seen some of the properties and she was always patient with us. Not once did she make us feel like we were an inconvenience! Not once! Linda also took our adjustments and daily provided us with numerous options of homes that would suit our wants and needs. She took the initiative to call our housing inspector and set up appointments. She also called any other service we needed and either set up the appt or aquired the paperwork we would need. Most realtors would leave this up to the buyer and let me state this was a huge burden lifted with her taking care of these things. Linda worked around our schedule and not once was she unavailable in any way. It didnt feel like we were dealing with someone who just provides a service-it felt like we were dealing with someone who was a family friend. Linda Hill took a genuine interest in our wants and needs as far as a home and she also took a genuine interest in us as an individual. I could really go on for pages about how blessed and pleased we were to have her as our realtor but to those who are looking for a realtor let me just say this....No matter what your experience is in purchasing a home, no matter what your price range is, no matter what- Linda Hill will take care of you in every way and go above and beyond her professional duties as a realtor and pleasantly surprise you with her patience, knowledge, kindness, flexibility, and ability to find you exactly what you are looking for.
Description of Work: HUGE military move from Ft. Knox, KY to Ft. Benning, GA area.
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FAQ
ELITE VENTURES REALTY is currently rated 3.3 overall out of 5.
No, ELITE VENTURES REALTY does not offer free project estimates.
No, ELITE VENTURES REALTY does not offer eco-friendly accreditations.
No, ELITE VENTURES REALTY does not offer a senior discount.
No, ELITE VENTURES REALTY does not offer emergency services.
No, ELITE VENTURES REALTY does not offer warranties.