Chattahoochee Garage Door

Both jobs were completed quickly and professionally. They responded the same day as called. Their procedure is to send out an appraiser to assess the damage and provide an estimate for repair. He then contacts the service tech to schedule the work, often done the same day. We were very pleased with the quick response, professionalism, quality of workmanship, and price. We have used them twice and will recommend them to friends and family.

Excellent company! Even though the are located 30 minutes away from my home town. Prompt an very fair price — very professional!

Job done quickly and professionaly.

My wife and I began experiencing problems with one of the openers for our two car garage. It appeared the sensors for one of the doors was not sending or receiving the beam correctly. When the beam would transmit and the door was closed it would begin coming down and suddenly stop to auto reverse itself. Other times while trying to open the door it would not open at all causing the overhead lights to flash in a fast series. Our door opener seemed to be developing a mind of its own deciding when it wanted to work and not work. I tried cleaning the sensors (removing spider webs, dust, etc.) but this in our opinion never helped. After the tiring ordeal of having to manually open and close the particular door we called Chattahoochee Garage Doors the morning of March 21, 2016. Gary stated he would come out shortly before noon of the same day to review our situation. When Gary arrived in a truck labeled with Chattahoochee Garage Doors he was very professional introducing himself and quickly getting his ladder, and a few miscellaneous tools for the inspection process. Unfortunately I was told the opener was going bad, and had lived the better part of it's life seeing as how the date code showed it being in excess of 10 years old. Gary gave me some estimates and told me I could call him back after my wife and I decided our course of action. After hearing our estimate my wife reminded me we had a coupon for Chattahoochee Garage Doors and we called Gary back to discuss when he could dispatch a crew to perform a replacement. Gary stated he could add us to the list for a same day replacement that would be completed before 5:30 p.m., when I told him we had a coupon and wanted to know if it applied to the model opener he was proposing to install he stated I would have to call the shop and run that information by Barry. Barry stated our coupon could in fact be applied to the Liftmaster 8550 MYQ model, and since we were considering having both openers replaced (not knowing when the other one would go bad) he would be able to reduce the price by an additional $50.00.

I called to arrange a time to meet and agreed on a time that was convenient to me. The manager arrived on time, was courteous, professional, and determined my problem. He also offered several options to solve my problems explaining what they were. In retrospect, he offered a low cost option and a top end solution but no middle price option. However I did not ask for this either. I chose the higher priced option. I was impressed that the work was completed the same day with high quality. I didn't get another quote so I am not sure how competitive the price was but I feel it was fair for the amount and quality of work provided. Fantastic experience overall.

The service was good but it took a little too long.

Gary came within 2 hours to verify everything we wanted and to see what was needed so the techs would have the items on their truck. Within 2 hours after that, Brandon and Patrick arrived. We had the spring on one garage door replaced, preventive maintenance on 2 doors, an outside key pad installed, and 2 new openers. We were not pressured for any purchases at any time. Everyone we came in contact with was professional, friendly, and very quick! We didn't know about the 5% discount and we definitely would have qualified for that.

The manager showed up within 2 hours of my call to "scope" out the issue. Quoted me a price (on the website there is a 5% discount for seniors--He said he already gave it to me when I asked for it. Others that had the same work done on this site paid the same--were they all seniors?), had me upgrade to a better grade of spring with 5 year warranty. Tried to sell me a new garage door opener. Said I would wait until my present one goes bad. Very friendly guy. His 2 techs were here in about an hour. They too were very friendly. Took them about 30 minutes to install it. Works like a charm. Even though I don't feel I got the 5% discount, the service was excellent and will use them again if I need any additional garage door work done.

We had 2 garage doors that were not working properly. We had another company look at them and they were unable to fix. They wanted to totally re-wire them and our house is only 4 years old. Chattahoochee came to Auburn the very next day after I called. As agreed on, their technician called ahead of time so that someone could meet him at our house. Within 30 minutes he had both doors working like new and they have been doing great for 5 days now. Thank you so much and we will definitely keep your contact information in case something comes up again in the future!

The serviceman arrived on time, replaced a part, and the door is working well. Great service! It is the second time I have used them.

I was involved in an auto accident and sustained neck, back and knee injuries which made it difficult to walk. The driveway to our home is very steep. Our garage door opener of 9 years broke and I could not walk up the driveway with my injuries. I called Barry at Chattahoochee Garage Door and he had a crew install a new garage door opener the next morning. Chattahoochee Garage Door are wonderful and know what customer service is. Thank you guys for your outstanding customer service.

great service, great product. Prompt and professional. We called them one afternoon and had a new garage door installed less than 24 hours later. No pushy salesmanship, no "up-selling". They showed up when they said they would, and the cost was exactly what was estimated. great company with great service. highly recommend.

Went great! They came out the same day. Garage door works much better now and is much quieter. Totally transformed it!

They came on the same day I called. The quote is reasonable and is the same amount as I paid (minus the Angie's list 5% coupon :-)). They are very professional and very nice. They completed the job in less than 20 min. We are very satisfied their job and will definitely recommend them to our friends.

I have had a reocurring problem with one of my garage doors that I have attempted to repair on several occassions. After I finally accepted the fact that my door was in need of professional help, I called Chattahoochee Garage Door which I found here on this website. They scheduled a site visit the same day, and met me after work at my home. During the visit, they identified several other issues that were the result of old age and neglect, and recommended that I have them serviced. The next day their technicians came to my house to conduct the repairs. My garage doors work perfectly, and I would highly recommend this company to work on your garage doors. Thanks Chattahoochee Garage Doors!

Chattahoochee Door has excellent installers who are very courteous and efficient. The quality of the door and installation are first rate. If you need garage door service, call these folks. You won't be disappointed.

The sales person and workers were excellent. They were really good.

I contacted Chattahoochee Garage at approximately 7:50 a.m. on 11/21/2013 after having a fiasco with my garage door on the night of 11/20/2013. Gary returned my call and stated that he could come evaluate the situation and provide me with an estimate within approximately 20 minutes. He arrived as promised and did a thorough inspection and assessment of the situation. I was offered 2 options : (1) a "patch" job, which would temporarily correct the problem; or (2) a completely new system, which would include replacement of all parts (door, tracks, spring, key pad, etc). Gary did not pressure me to choose either option, but patiently explained the difference in the price & warranty for both. As my system was original to my home (over 25 years old), and there were newer safety features offered with the new system, I opted for option (2). Gary scheduled the technicians to come install my new system at 12:00 noon the same day. They arrived at 11:39 a.m. (20 minutes early) and immediately went to work. They were professional, pleasant, courteous, and respectful of me and my home. They worked diligently and within 3 hours, I had an entirely new system. They cleaned up after themselves, removing all debris from the removal of the old system, and thoroughly explained the operation and functions of the new system they had installed. I am 150% pleased with the work performed by Chattahoochee Garage Door and would highly recommend them to anyone looking to install, repair, or replace their garage door. You will definitely not be disappointed!

Overall the experience was excellent. The person to do the estimate came on time and even called ahead to say he was coming. The installers were scheduled for later in the day. They were delayed, but the office called and let us know when to expect them and the installers themselves even called to say they were on the way. They kept us in the loop and even though they were later than originally planned just knowing what to expect and when was a courtesy you don't often see in the service business.. The two technicians who actually installed the openers were friendly and efficient, they had the equipment needed and had the work completed in no time. Before leaving they programmed the system in my car to open the doors and gave us instructions on how to operate the system. Then the next day I received a call from the company to make sure the doors were operating correctly and to answer any questions we might. have. Chattahoochee Garage Door Co. has the right idea on how to deliver excellent customer service.

Emailed last night---got an Email this am & someone was out within 30-1hr of me calling back. Good price, professional appraisal done. Offered tomorrow service but due to my schedule will have to wait a couple days & he was good with that-- NO pressure. Great experience

They were great. During the install our power had to be turned off (due to some electrical work also occurring). They came back and finished up the next day with no extra charge. Everything was installed exactly as we had talked about. Very friendly and professional.

The two car garage door broke and would not open on a Friday night. The car was inside. I called Chattahoochee Garage Door on Saturday morning and left a message, figuring it would be Monday before anyone called me back. To my surprise and delight, I was called back within 10 minutes. I explained the problem to Greg, and he said he would come over right away to see if he could at least raise the door for me. Unfortunately, both springs opening the door were broken, and he could not get the 500 lb door open. He diagnosed the problem and said he would have a service man at the house at 7 AM Monday morning. At 6:56 Monday morning my front doorbell rang. The service man had the door fixed and serviced in 45 minutes. He told me that I had on a new door, but the springs were over 10 years old. He was very polite, very professional and very on time! I was able to get to a morning doctor's appointment with no problem. This was a great experience with the company. I used my Angie's List coupon, and would certainly recommend the company for any garage door work! I will use them again if I ever need work done.

Barry, came out and performed the work professionally and explained the noise and informed me of my options in the near future. There were no pressure sales tactics, just good sound information and I appreciated that from a company. I will refer this company to friends and will continue to do business with them. Thank you, Gary, Barry and Mandy for being honest and true to your customer.

Everything went exactly as explained.

Excellent service. Fast response. Pleasant and courteous. I would use this company again in a heartbeat.