Bridges Landscape Management

Wood Retaining Wall Build

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To be honest, I am an hard person to please. When I spend money, especially a good chunk of it, I want perfection. Kevin and his guys from River City Patio & Garden delivered! From the very first consultation to the recent followup phone call just to see how everything was doing, it has been an exceptional experience. It was not an easy job but they were there on time every day and cleaned up every day before they left- no driveway full of rock and dirt, everything clean. A renovation of this magnitude should be difficult, but it just was not. The job was supposed to take about two weeks but the torrential rains kept pushing things back. Kevin never tried to force things during this time either- he knows sometimes you just have to be patient and let things dry out a bit before you can continue to make it right. Everything they did was right- no shortcuts, no cheap materials. They took pride in the work like it was their own (or at least that is what it seemed like). The yard was full of old growth roots from the hardwoods so it was backbreaking work to get them out in order to lay the hundreds of travertine tiles so they would be perfectly level. Not fun and not easy. I can't recall but I think there are 3 layers of "sand" of various grades underneath the tiles and the edges are held in by steel (not plastic) edging hammered in at grass level so they are invisible but securely hold the tiles in place. His choice of shrubs to form the hedges we want are perfect and thriving as are the other plants, flowers and shrubs. The sod was fantastic and looks great because of the time they spent preparing the ground before it was laid. Nice and smooth and good drainage. It looks outstanding. Kevin fixed, updated and expanded a 20 year old irrigation system and now it is like new. (He can even find buried valve boxes with the specialized equipment he has- which I needed!) Kevin's margins were getting cut each day the rain delayed progress and as they toiled with the roots and rocks but never did he come back and say "this is going to cost more" or "I think I underestimated the job". He kept on working to get it done never asking for more money. Kevin is a professional and runs a professional company. This is not some "Bubba" fly-by-night company that says they are landscapers & hardscapers. They have been doing this a long time and it shows. Kevin's honesty and drive to meet or exceed his clients' expectation is what sets him apart from the others. He's after satisfied clients while most are after a check. Huge difference. (I know- I'm a business consultant) Some have said I'm tight with a nickel and that's true. I want value. I certainly got value in this job. The quality of work and experience throughout was worth it. In fact, I kinda miss seeing Kevin and his guys out there working their magic to paint what I consider a masterpiece. Well done. Very, very well done!

Kevin was very professional and prompt. He listened to the drainage problem I was having and provided a viable solution. He also recommended what I could place over the french drain to help spruce up the yard. Kevin made sure that the yard was cleaned up and all the sod was put back into place over the french drain. You can barely tell where the digging was done. Overall, it was a very pain-free project and I will definitely use River City again in the future.

It took the man from River City Patio And Garden a couple days to get back to me but he did give me options and was very professional. I didn't use his product because it was out of my price range although it was the cheapest bid I received.

Mr. McHale arrived to survey the area at the appointment time, thoroughly responded to our questions and concerns, and followed up within a couple of days with a written estimate. The driveway estimate was significantly higher than two others we received. Since we wanted all the work done by the same company, we did not contract any of the work with River City Patio and Garden. We have every confidence River City Patio and Garden would have provided very professional and completely satisfactory service and would not hesitate to consider them for other work in the future.

System works well, and he took the time to follow up and make sure everything was still working properly. Would use this company again.

They arrived on the scheduled day and time, as promised. The owner had given us a price before hand and we were counting on nothing changing because it was a lot of money to spend! The work actually took longer than planned because the ground was so wet they couldn't use a ditch witch and had to dig every foot of this massive project with shovels. Every shovel full of MUD and muck that came out was immediately replaced by groundwater that filled the ditches. It was a horrible job for his employees. Even though it took longer than he anticipated BY NO FAULT OF HIS OWN he did not charge us more than the quoted price. We are 100% pleased with the work done. I have called the owner on occasion for advice and he is always extremely helpful, he even helped me plan the vegetable garden I was finally able to build once our yard was dry! I recommended him to a friend as well, and they loved his plan for their yard. My friend told me she wasn't changing a thing, that he nailed exact what they wanted on the first try.

He did an excellent job. His pricing was great. He was very responsive and the wall turned out wonderfully.