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Arrow Exterminators Columbus - 4656287

Pest Control, Doors, Finished Carpentry and Woodworking,

About us

STEPS® total protection system from arrow exterminators. Additional DBA - Arrow Exterminators Inc.

Services we offer

Pest, termite, mosquito & fire ant protection for home.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 36 reviews

Chris E.
11/2016
3.0
drywall
  + -1 more
.
Description of Work: There have been several issues with communication and billing that they have been nice about and tried to fix, but still continue. I hate leaving a less than great review, but my experience has not been great and will be switching services.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Marianne R.
03/2016
5.0
pest control
  + -1 more
Arrow comes like clockwork to do the quarterly check. If something comes up in between the scheduled visits, they will send someone out, no additional charge. I have not needed to do that, however.
Description of Work: Routine check of home (exterior only--my choice) for pests.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lorraine R.
10/2015
5.0
pest control
  + -1 more
We have been using Arrow for a year now, and they have always done a great job. They always show up when they promise. I have no complaints at all about them. I will definitely use them years to come!
Description of Work: Spray for spiders, and bugs every three months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ivy B.
04/2015
5.0
animal removal, pest control
  + 0 more
Mr. Norman was very courteous, professional and knowledgeable about the products he uses. He totally put me at ease with assuring me that the products are safe for pets. I look forward to seeing him again! I have also been assured that if I notice any bugs, I can call and he will return before the next scheduled quarterly visit. So far, I'm very satisfied.
Description of Work: I called yesterday and talked with Theresa, who assured me that she would have someone to my home today. Although I wasn't having any bug or rodent problems I wanted a thorough inspection and spray. Mr. Norman just completed my first quarterly pet control inside and outside of the house we are renting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Brandi P.
09/2014
5.0
pest control
  + -1 more
Our basic service costs $30 for each treatment and we also pay about $45 every three months for the mosquito control treatment. They have great customer service and they have done what they needed to do.
Description of Work: I use Arrow Exterminators Columbus for pest control. They spray the inside and outside of the home. We also have a mosquito control that we pay extra for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Tonya M.
05/2014
4.0
pest control
  + -1 more
The service was fine, The tech was also very pleasant. We have found another service provider for our pest control that better meets our needs and for a lower monthly rate.
Description of Work: monthly pest control

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$45

Lydia D.
03/2014
5.0
pest control
  + -1 more
They arrived as scheduled provided me with various options and implemented them without a fuss. My house is rented and I am out of state and that was not a problem
Description of Work: provide pest control for mice and roaches. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Roseanne A.
03/2014
5.0
pest control
  + -1 more
Shane, our Arrow Bug-man is exceptional in every respect. 10**********
Description of Work: treated inside and around the perimeter of our home to keep bugs out. We live in a very rural and wooded area and we feel we have been well protected and serviced with Arrow Exterminators.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

William S.
09/2013
5.0
pest control
  + -1 more
Arrow is unbeatable! How many people would remember to schedule their termite inspection? They called me and left a message so I could schedule a day convenient for me. The service professional showed up on time and was in and out in about an hour. This is the second time they have done something really nice. A couple months ago, I had my front yard completely redone and it displaced most of the Sentricon stations out front. After calling Arrow to ask if they would come out and replace them, they did. They even asked where I wanted them so not to mess up the new landscaping. Then they went ahead and check all of them around the house to to ensure I was protected. Oh- and no charge! Nor do I get phonecalls or email sales pitches asking if I want something more. A great company to have. fantastic customer service and always on time and professional! Well done!
Description of Work: Annual termite inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

Norman G.
07/2013
5.0
pest control
  + -1 more
All repairs professionally done completely at a reasonable price.
Description of Work: Repaired deck, repaired chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

lorraine J.
07/2013
4.0
pest control
  + -1 more
wasn't there, for tenants, fine I suppose.
Description of Work: pest control

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$25

Carolyn B.
07/2013
5.0
pest control
  + -1 more
They were pleasant, answered all my questions and were on time. When the issue arised, the day we called, on the same day they actually came and answered all my questions. The additional work that has to be done, he finished it on the day he said he’d finish it. They were busy but was able to do the work at an acceptable time frame. We compared them to other two major pest control company and this one offered a better quality and price.
Description of Work: I used Arrow Exterminators Columbus for termite control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Devon G.
04/2013
5.0
pest control
  + -1 more
I like the fact that whatever they are using in my house doesn't affect my animals and it seems to keep the pests away. I haven't seen any pests, she always calls earlier in the week to let me know what day she is coming, and she is always on time. I don't have anything to complain about. The price is competitive and worth it.
Description of Work: Arrow Exterminators Columbus - 4656287 come out religiously every 3 months to spray my house and it seems to be working just fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ted M.
04/2013
5.0
pest control
  + -1 more
They were prompt and professional. We had Sentricon on last home in a different state; Arrow's price was significantly lower.
Description of Work: Arrow installed the Sentricon termite bait solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Cynthia B.
04/2013
5.0
pest control
  + -1 more
Called them last year to get rid of a wasp nest under my deck. They showed up the next day, they gave a fair price and did exactly what they said they would do and when. and the price was the same as quoted. I asked if they did mosquito repellant spray and they said yes, for 10 months out of the year. cost is $25 a spray. did not get every single mosquito but overall, huge decline in mosquitos at my house
Description of Work: mosquito control spray - very thorough and covered the whole yard. very courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Brandi G.
09/2012
1.0
pest control
  + -1 more
Horrible... Still had bugs after the first visit so we called them back, they sprayed again and still didnt help.. We still have bugs. I am cancelling the service today. I will not waste another $85
Description of Work: A guy came out and spayed for bugs and poured some other saw dust looking stuff around the yard.. A complete waste of $$ because the junk didnt work at all.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$85

Joel R.
07/2012
5.0
pest control
  + -1 more
They call me and set up a time. They come out here and do their thing. They seem to be taking care of and the price doesn't seem out rages. I will use them again.
Description of Work: I used Arrow Exterminators for pest control in June.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carla F.
07/2012
5.0
pest control
  + -1 more
I like them because they are very responsive. If I have bugs after they've been here, they will come back free of charge and take care of it. My bug man is usually very good and will be back out that day or the next day if I call. If I have bugs, it's usually just ants. I also use them for my annual termite control annually.
Description of Work: Arrow Exterminators came out last month for my quarterly service. They treat inside and outside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Charlie W.
07/2012
5.0
animal removal, pest control
  + 0 more
I've been with Arrow for over 10 years, they are a great company. They do more than they have to do. My wife doesn't like them to spray in the house so they spray real good around the exterior and around the air conditioning unit and filters. They also sprayed the whole area around the fence and pool. I trust them a lot.
Description of Work: Quarterly spraying, animal removal, spray around pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ellen C.
06/2012
5.0
pest control
  + -1 more
We have a monthly contract with them. I would give them "A" across the board. They are prompt.
Description of Work: We use Arrow Exterminators Columbus for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Valerie T.
04/2012
5.0
pest control
  + -1 more
THe service men from Arrow Exterminators were very polite, did a great job of getting rid of our ant and termite problem and were great about following up.
Description of Work: Arrow came out to get rid of our ant problem and also came right away when I called about seeing termites in the garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Charlie W.
03/2012
5.0
pest control
  + -1 more
They are really nice and professional. They always call before they come. They say hello when they get here and let you know when they are leaving. The price is about what most are. They are dependable.
Description of Work: They check every 60 days for termites. They also spray for bugs outside and inside quarterly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

catia B.
03/2012
5.0
pest control
  + -1 more
They were very courteous, professional, and friendly. They accommodate my specific needs and I would highly recommend members.
Description of Work: They come out and spray the inside and outside for bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy O.
06/2011
5.0
pest control
  + -1 more
I recommend them. They are a locally owned business, the cost is good, and they pay attention.
Description of Work: Arrow Exterminators does my pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Andy O.
06/2011
5.0
doors, drywall, woodworking
  + 1 more
Everything has been excellent so far. He came out right when he said he would and he actually came out on his way to work. They provide me with pest control services but they told me about their other services last time they were here to spray. I was impressed by his promptness and his knowledge of carpentry. They explained to me that they had a carpenter that works for them so they have someone that can repair damage from termites or other pests.
Description of Work: Arrow Exterminators gave me an estimate for replacing two interior doors, trim work, and drywall around the shower area.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450
    • 1(current)
    • 2

Contact information


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Doors,
Finished Carpentry and Woodworking,
Animal Removal,
Drywall

FAQ

Arrow Exterminators Columbus - 4656287 is currently rated 4.6 overall out of 5.
Arrow Exterminators Columbus - 4656287 accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arrow Exterminators Columbus - 4656287 offers free project estimates.
No, Arrow Exterminators Columbus - 4656287 does not offer eco-friendly accreditations.
No, Arrow Exterminators Columbus - 4656287 does not offer a senior discount.
No, Arrow Exterminators Columbus - 4656287 does not offer emergency services.
No, Arrow Exterminators Columbus - 4656287 does not offer warranties.
Arrow Exterminators Columbus - 4656287 offers the following services: Pest, termite, mosquito & fire ant protection for home.

Contact information