ACE Plumbing Company Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

For over 50 years ACE Plumbing Company has been dedicated to providing the most professional, quality service, and craftsmanship at the most affordable prices. ACE Plumbing Company is the area's oldest and most trusted locally owned and operated plumbing company. We are licensed and bonded in Georgia and Alabama. We have an A+ rating with the Better Business Bureau. We provide service for residential and commercial. Additional address - 3523 River Rd, Columbus, GA 31904. Locally owned & operated. Additional DBAs - ACE Plumbing Co, ACE Plumbing.

Business highlights

69 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing Repair & Replacements, Sewer & Water Lines, Fixture, Water Heater, Tankless Water Heaters, Bathroom & Kitchen Remodel, Drain Cleaning, Preventative Maintenance, Garbage Disposals & Clogged Drains.

Amenities

Senior Discount

10.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
2%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 76-100 of 105 reviews

Alexander H.
01/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Main horizontal drain cleared.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

kevin B.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed drainage issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Kathy W.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced my under sink plumbing that was leaking aka garbage disposal and two sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

James M.
10/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Ace Plumbing, Columbus, Georgia |A month after my son and I spent 24 hours cleaning out a toilet drain and all of the outside sewer lines with a rented "snake," the toilet stopped-up again. I called Ace Plumbing, got a good man who cleaned it out again and charged me their one-hour rate, which seemed fair to me. (I'm travelling and don't have any of the paper work.) Two weeks later, the toilet stopped-up again. |Ace came again (same guy with a new helper). They snaked it out again, but this time we cracked the old terracotta pipe outside and found the culprit, roots through a broken section that just grew right back and were soon capturing toilet paper and other delicious nutrients for the hungry trees and ivy at the back of the house. Charge for unstopping was the same. They would have sealed the outside pipe their way, (it was starting to rain) but I wanted it sealed up "my way;" so I paid them (they knocked off 10 bucks) and the next day I later sealed up the outside pipe myself. Months later, it's still working. |I would definitely use Ace again. From my experience, I got good work at a "reasonable price for my city" and no nonsense. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nora S.
10/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: They came out to give a quote, said they would have to get back with us on a quote but never did, even after calling them back to follow up..

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Courtney O.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I asked them to check the lines under the house and they said they were fine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Barbara W.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The replaced water line on my toilet. The line was bent, I could not shut off water valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$140

Michael M.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I could not get a good water seal on the toliet tank. Dennis and Chance were able to fix the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

michele C.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Terry L.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Bobby W.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael G.
06/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Cleared main drain with heavy duty equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Jason O.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Extensive remodel. New lines and connections in kitchen and bathrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Terry C.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I called them that morning to get a quote to replace my hot water heater and surge tank. Their pricing was very good AND they did it that afternoon! They were exactly on-time, and did the job in about 2 hours. Their pricing included the hot weater heater, the surge tank, and installation - a very competitive price for our area! I would DEFINITELY use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Norman G.
06/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Bobby L.
05/2015
2.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I asked for a general price for snaking a drain and received no response

Rating CategoryRating out of 5
quality
2.0
responsiveness
1.0


Response from ACE Plumbing Company Inc
We would like to apologize for not responding to your email.Your message was sent during the time our email was down and we were having problems with our system. We try to make sure we respond to every email but at anytime you do not get a response back please feel free to contact our office at anytime and someone will gladly answer any question you may have.

Carrie R.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Both plumbers were fantastic. Very professional. They repaired a leak under our kitchen sink, replaced old chrome piping with PVC, and cleaned up in a very timely manner!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jonathan B.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Terry L.
03/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,800

George C.
02/2015
5.0
plumbing
  + -1 more
.
Description of Work: Don't remember exactly, They have done work for me for several years on our house and some rental property. Had problem, was not able to turn off hot water in bath tub on a Saturday without turning off all water to the house. After hours price was very reasonable and the response was quick and the serviceman was very efficient. Ace is the only company I will call, if they cannot get me scheduled, I would ask them for a recommendation for another plumbing company. Ace has always done good work for me and I would not use any other company. They will always be my first choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve K.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired a leak under my weekend house at the river. They had to travel over 45 minutes to get there. They repaired the leak and I remembered another issue I had in my tub. Slight leak underneath but he said it was just a lack of sealant around the drain inside. He said I could just put some silicone around it before we left for the week and it would have several days to seal. He also told me how to fix another issue and he could have done it but he said it would take awhile for him to do and it would probably be more costly than I would want to pay (although he said he could and would do it if I had wanted him to). This company was referred by my plumber that does my work in Georgia and my weekend home is in Alabama and my original plumber said he was not licensed in Alabama. My plumber,Mike Tidd, said he grew up with the owner of Ace and I have known Mike from my old church. All very good people!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Karen H.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: Fixed dripping faucets in one of my bathrooms…these were original fixtures from 1960 and they actually had a fix for it without needing to replace the entire faucet and possibly tearing out tile to get to them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Karen H.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: Needed work done on faucets in tub...these are the original fixtures installed in 1961! I could not turn the faucets off and water was dripping. They luckily had parts to use on them so I was soon good to go.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Ann L.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced water heater. Prompt and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Selestine J.
12/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: I called JD to stop my toilet from shaking because the ring that holds it in place had broken and they needed to take the toilet up and replace it. JD distracted me w/conversation while the other guy pretended he had come in and pulled the toilet up and replaced the part. Mind you the toilet stopped shaking but not because he did what he was suppose to do but Much to my surprise about a week later i found that he had put 2 little pieces of plastic under the toilet to level it and that is what stopped it from shaking. He charged me 90 dollars for 2pieces of plastic. i was upset and till this day (after i called JD and told him) he has yet to come out and correct this. Will never use him again or recommend him.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$90

Response from ACE Plumbing Company Inc
I'm afraid you have typed this review for the wrong company. We do not have an employee by the name JD nor have we ever. I'm sorry you had this experience with whom ever did this to you but I assure you it was not ACE Plumbing Company who came out to your residence. Next time you need plumbing services please consider calling ACE Plumbing at (706) 324-1287

Contact information

P.O. Box 9643, Columbus, GA 31908

http://www.aceplumbing.co

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
MPR107829
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Foundation Repair,
Gas Logs,
Water Coolers,
Water Filtration and Softening

FAQ

ACE Plumbing Company Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 AM

Tuesday: 7:30 AM - 4:30 AM

Wednesday: 7:30 AM - 4:30 AM

Thursday: 7:30 AM - 4:30 AM

Friday: 7:30 AM - 4:30 AM

Saturday: Closed

ACE Plumbing Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ACE Plumbing Company Inc does not offer free project estimates.
Yes, ACE Plumbing Company Inc offers eco-friendly accreditations.
No, ACE Plumbing Company Inc does not offer a senior discount.
Yes, ACE Plumbing Company Inc offers emergency services.
No, ACE Plumbing Company Inc does not offer warranties.
ACE Plumbing Company Inc offers the following services: Residential & Commercial Plumbing Repair & Replacements, Sewer & Water Lines, Fixture, Water Heater, Tankless Water Heaters, Bathroom & Kitchen Remodel, Drain Cleaning, Preventative Maintenance, Garbage Disposals & Clogged Drains.

Contact information

P.O. Box 9643, Columbus, GA 31908

http://www.aceplumbing.co

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed