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A-COM PROTECTION SERVICES

Home Security Systems, Home Automation, Stereo and Home Theater Systems

About us

Established in 1973, A-com has grown to become one of the nation’s largest privately owned security and communications corporations. Along the way, we have maintained our small business sensibility by ensuring that every customer receives the personal care they deserve.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

For all your security and communication needs, A-com has the answer. From Security Systems to Electronic Data Storage, Fire Protection to Telecommunications and Monitoring Service to Home Integration, A-com is dedicated to providing its customers with quality products and dependable service at a fair value.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.4
responsiveness
4.7
punctuality
4.9
Showing 1-7 of 7 reviews

Joann F.
05/2017
5.0
home security systems
  + -1 more
Excellent Customer Service.
Description of Work: Installed my security system 2 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joann F.
05/2017
5.0
home security systems
  + -1 more
Excellent Customer Service.
Description of Work: Installed my security system 2 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonya M.
05/2014
5.0
home security systems
  + -1 more
They came out to our home explained the system and installed. The gentlemen was very nice and extremely thorough in explaining the system ans supporting app set-up. We have had a few incidents were we required service on the system and everytimethey have been prompt to respond.
Description of Work: A-Com installed security to our new home and currently provide monitoring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kat M.
11/2013
5.0
home security systems
  + -1 more
Everything went well. They were efficient and fast. They were professional and knowledgable. I actually used them again for my son's home.
Description of Work: They installed an alarm system in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Marian S.
09/2012
1.0
home security systems
  + -1 more
In spite of the fact we had been loyal customers, we elected to switch security companies. It was not necessary to try to collect extra money from us. It was wrong and dishonest. I would not recommend trusting the security of your home to a company that must resort to these type of practices to insure their company thrives.
Description of Work: In August our system suffered a lightening strike - unknown to us. twenty-four hours later we were contacted by the company and notified there was "trouble on the line". A repairman was scheduled and when he arrived looked at the system and said lightening and he would let the company know to send another person to see what needed to be done. (No charge for this visit since it was a lightening strike). The next person scheduled by the company was in fact a salesman who walked into our house and without looking at anything announced the entire system would need to be replaced with the exception of the sensors that were not hard-wired. The estimate were high but bearable, but the kicker was......we would have to commit to a 36 month agreement at 10.00 more per month than we were currently paying OR we could pay $576.00 more for the same equipment and be allowed to continue to pay the currant monthly monitoring amount of $29.95. In other words we are to be punished because lightening struck - an act of God, nothing we could control. We had been their customers for 4 years.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Mona A.
08/2012
5.0
home security systems, home automation
  + 0 more
I am a loyal customer and feel ...S A F E !
Description of Work: I have been a customer with ACOM since 1994. I have not had any incidents with them. They give me prompt and great services. I am glad they are here locally. I used another competitor , (spouse did it, not me. ) We had to change after a few months. They were not dependable. I had to say: I told you so! Thank you ACOM! WIRELESS TOO!monthly payments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Vicky Q.
02/2012
5.0
home security systems, home automation
  + 0 more
These people are very professional. They talked with me about what they were doing and why they were doing it. They are friendly. The worked efficiently. They could not "break" the existing alarm code, so it costs another 100.00 to make that right. They also, went over the keypad and explained in detail about the setting of the alarm system. I demonstrated to them what they taught me. , They taught me how to obtain the utmost security from the system. I feel so much safer now.
Description of Work: We already had an existing alarm system, but we needed and upgrade. A person came out to talk about what we wantedand what we needed. The next week they came back to do the actual work. We have a direct connection to the local Fire dept, and we have an alarm for an electrical fire in the attic. These alarms on are both sides of the house. We also have a sensor around the heating/ac unit to prevent copper theft. All of our windows have alarms and we can tell which window is being compromised.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

    Contact information

    7521 Veterans Pkwy, Columbus, GA 31909

    WWW.ACOM.US

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    Stereo and Home Theater Systems

    FAQ

    A-COM PROTECTION SERVICES is currently rated 4.4 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    A-COM PROTECTION SERVICES accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, A-COM PROTECTION SERVICES offers free project estimates.
    No, A-COM PROTECTION SERVICES does not offer eco-friendly accreditations.
    No, A-COM PROTECTION SERVICES does not offer a senior discount.
    Yes, A-COM PROTECTION SERVICES offers emergency services.
    Yes, A-COM PROTECTION SERVICES offers warranties.
    A-COM PROTECTION SERVICES offers the following services: For all your security and communication needs, A-com has the answer. From Security Systems to Electronic Data Storage, Fire Protection to Telecommunications and Monitoring Service to Home Integration, A-com is dedicated to providing its customers with quality products and dependable service at a fair value.

    Contact information

    7521 Veterans Pkwy, Columbus, GA 31909

    WWW.ACOM.US

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM