A-TOTAL PLUMBING

Plumbing, Water Heaters, Drain Cleaning,

About us

A-Total Plumbing - An Ace Hardware Company is your trusted choice for all your plumbing needs in Atlanta and North Georgia. We take pride in providing exceptional service and expertise. Contact us today for helpful, reliable and professional plumbing solutions.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Tankless water heaters , water heaters , blue poly repair , toilet repair , drain cleaning , all plumbing repairs

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.287 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
3%
3
2%
2
1%
1
21%


Rating CategoryRating out of 5
quality
4.1
value
3.8
professionalism
4.1
responsiveness
4.4
punctuality
4.3

Filter reviews by category

Showing 26-87 of 87 reviews

Emily C.
12/2021
5.0
plumbing
  + -1 more
I would recommend Atotal plumbing to anyone that needs the job done correctly the first time! They are quick, easy and affordable to work with.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott H.
10/2021
1.0
heating & air conditioning/hvac
  + -1 more
A-TOTAL RIPOFF!! WARNING: This company is dishonest and will gouge you! I called multiple plumbers because I needed to repair a backup in a rental house and selected this company because they said they would be there faster than the others, and then they showed up late and ripped me off. The job was a standard backup in the main requiring a snake with easy access to the pipe. Doing a search online, the job costs an average of $228 to get a drain snaked professionally. That price can land anywhere between $145 and $334 depending on the simplicity or severity of the issue. This company charged me $475 for this job. $475!!!! No trip charge credited back, no fair and honest price for a simple job. They tried this sort of good, better, best type of pricing and this was their “just get it done price". They initially quoted me over $1100 with a bunch of stuff I did not need and then a second quote at around $800 including running a camera, which was also not needed. They ripped me off and they will rip you off too!
Description of Work: Snake a main line

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$475

Traci C.
09/2021
5.0
plumbing, drain cleaning
  + 0 more
Fast and friendly service!!! They fixed some old water pipes in our yard. Would recommend them to anyone. 🙂
Description of Work: Installed a cleanout and replaced a sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Kimberly B.
09/2021
5.0
plumbing
  + -1 more
Joe was absolutely wonderful! He explained the entire process with us as he went, and was able to get everything done same day. Will definitely call and ask for Joe for any of my future plumbing needs!
Description of Work: Repair faucet/PRV/Expansion Tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kirstie R.
09/2021
5.0
water heater repair
  + -1 more
Excellent customer service from the beginning to the end. The tech was very thorough in explaining the whole process along with how long the repair would take. I will DEFINITELY be calling them back. ATotal Plumbing is by far the best company that I have ever done business with!!! 5 Stars is not enough ⭐⭐⭐⭐⭐
Description of Work: Replaced Faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberley O.
09/2021
1.0
plumbing
  + -1 more
I needed help determining if it was a plumbing issue or appliance issue. Daniel was quick to respond and worked me in quickly. Which I appreciated. However, he pulled my fridge out to check the water line leak found the problem said it was nothing he could do. Left me with a puddle of water in the floor and didn’t move my fridge back. Was very quick to leave yet had time to slap a progressive plumbing sticker on the side of my hot water heater which I’m not sure why he even looked at it. And still charged me for like the 5 min. He was there. Beware if you are a single female. I was left in a tizzy and confused and actually called Daniel back to let him know I wasn’t happy. He apologized offered to come back and help move the fridge but i told him no thanks. Maybe he was having a bad day but he sure didn’t Win any bonus points with me. Doesn’t go above and beyond. Will never recommend or use again.
Description of Work: Fridge Leak

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$40

Response from A-TOTAL PLUMBING
I cannot find you in our system , could you confirm that it was us or call me at 770-507-5424 Thank you Richard

Amy B.
02/2021
1.0
plumbing
  + -1 more
We had them come over to check a dripping faucet. He insisted on checking our water heater, and then came to show me a bucket of dirty water saying "this is what you're showering in--you need a new water heater." I said no thanks. Then he quoted an outrageous price of over $600 to fix the faucet even if it turned out to just need a new washer. Their standard proposal screen says "best, better, good" where the best category included a new water heater, and the better included some kind of insurance on the work performed. These folks are dishonest and take advantage of people. We did not hire them. They charged $49 for the trip.
Description of Work: Needed a dripping faucet fixed--they tried to upsell us on a new water heater with pressure sales tactics

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$49

pat B.
08/2020
1.0
plumbing
  + -1 more
AWFUL! they charged $49.00 to show up then gave me a crazy RIP OFF price of 450.00 and that was after a so called 50.00 discount! I had already found the leak and dug out around the pipe all they had to do was cut a plastic pipe and install shark teeth fittings a 30 minute job I know because I fixed it myself with $40.00 in parts from home depot and about 30 minutes of time and I am not a PLUMBER!!! Good God give me a break! this is called Larceny. I rate them Less than 0
Description of Work: poly water line repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A-TOTAL PLUMBING
: Thank you for the review. I won’t apologize for our price as it was fair and justified for the scope of work . Our technician also said you cussed and talked to him in a inappropriate manner , it made him feel very uncomfortable.

Kenneth W.
06/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Allen and Andrew were very professional at the job they performed. I will always ask for A-Total Plumbing to repair any of my water problems if they occur. A-Total is the best. The job was done quickly and proficiently. The the two men performed the task did a fabulous job. Very professional.
Description of Work: Installed a Thermal Expansion Tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$551.29

Response from A-TOTAL PLUMBING
Thank you for taking the time out of your busy day to leave us a review. We appreciate your trust in us to work in your home .

Frank D.
04/2020
5.0
plumbing
  + -1 more
They were on-time, did a good job and were pleasant to work with.
Description of Work: Replace water main supply to house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A-TOTAL PLUMBING
Thank you for taking the time out of your busy day to leave us a review . We appreciate you !

Victor R.
01/2020
5.0
plumbing
  + -1 more
They were very good to work with. They came out the same day.
Description of Work: I have a building in Roswell that has two toilets that leak. Both flappers fail to completely shut off the water flow. I need these fixed so I do not have high water bills anymore. Need to have the other two toilets looked at also.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephanie D.
11/2019
5.0
plumbing
  + -1 more
Easy experience! The plumber, Jason, was fast and easy to work with. He arrived on time (even though traffic getting to my place was crazy), explained what he needed to do, gave me a fair price, and did his work. I'm very pleased with my service!
Description of Work: Waste disposal hook-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

L Y O.
10/2019
5.0
drain cleaning
  + -1 more
Drip Drop Plumbing what's a very pleasant experience and the work was that professional very friendly it was a great experience heartbeat guide for all our loving me and the price is very reasonable
Description of Work: Garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Russell T.
07/2019
5.0
plumbing
  + -1 more
Went good and quicker than I thought it would go.
Description of Work: Had a new toilet installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily C.
06/2019
5.0
plumbing, water heater repair
  + 0 more
A-Total plumbing is always there when we need them. Mike was on time which is what I look for! They are always personable, always professional. 5 star rating all around.
Description of Work: Water heater serviced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
04/2019
5.0
plumbing, water heater repair
  + 0 more
Excellent service and fast response
Description of Work: Installed water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Jaimie J.
02/2019
5.0
plumbing
  + -1 more
They ordered the part and came back and installed the new sprayer. There were a couple of problems with the installation and they had to come back a few times to get everything taken care of, but at the end of the day we are happy with how things turned out. They made sure to work with us and went of their way to make things right.
Description of Work: I had a leaking faucet hose.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Imogene J.
12/2018
5.0
plumbing, drain cleaning
  + 0 more
He e a very sweet man and wih a great performance I love to have him come back to my house if I have a problem .
Description of Work: He unplugged my sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Response from A-TOTAL PLUMBING
Thank you for taking the time to review our company. If you ever need anything let us know .

Diane B.
11/2018
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Not well Not this company mentioned by you. It was A-total plumbing. I was disappointed once again. Unfortunately for me I used your site for the first time w/ less then desired results.
Description of Work: Toilet replaced, leak and stem repaired & replaced.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0


Response from A-TOTAL PLUMBING
So sorry you had a bad experience. Please reach out to the office at 770-507-5424 And ask for Richard

Christopher R.
05/2018
5.0
plumbing, water heater repair
  + 0 more
Excellent service. Dustin was dedicated to solving the problem. Polite, professional & trustworthy.
Description of Work: Repair of tankless gas water heater

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bianca C.
08/2016
5.0
plumbing
  + -1 more
Wonderfully! I'm so glad I reached out to them. I was worried when my home warranty assigned me to them and I saw the reviews on Angie's List. They seem very hit or miss. Nate, however, was prompt and knowledgeable. He explained what issues I should be concerned about and what I shouldn't be concerned about. He even fixed an issue a top-rated company on Angie's List forgot to do (though they promised me they did. Sigh!). I really appreciated feeling heard and respected. I appreciated him going the extra mile. I may not be able to recommend the entire company, but I DEFINITELY recommend Nate! :)
Description of Work: General inspection of my home for plumbing issues.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark C.
03/2016
1.0
plumbing
  + -1 more
In March of 2015, my son told me there was water leaking through the ceiling in the basement. American Home Shield sent another contractor out who pointed out what the problem was. The garbage disposal hadn't been properly clamped down, and when I pointed this out to A Total Plumbing, they said it wasn't their fault. We ended up making a claim with our Home Owner's Insurance, and they didn't even offer to pay our deductible. I wouldn't use them again, and I don't feel that they don't treat their customers with respect or stand behind their work.
Description of Work: They came to work on our garbage disposal through American Home Shield. The technician, Russel, confirmed that the disposal needed replaced, and replaced it for us.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

John H.
02/2016
5.0
plumbing
  + -1 more
They were great and showed us how to take care and to adjust the settings. I recommend him Highly.
Description of Work: Plumbing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Brooke B.
02/2016
5.0
plumbing, drain cleaning
  + 0 more
I couldn't have asked for a better experience. Anthony Jr was very professional and courteous, he was understanding of my kids running around, and he answered all the questions I had. I let him fix the sink while I was busy dealing with my children. He was also right on time for the appointment, and was very prompt fixing the issue. After he was done, he explained again everything he did, collected my Service Fee, and explained that there were no additional costs because it was covered by my home warranty company. In the future, I will definitely use A-total Plumbing! Thank you for your great service!
Description of Work: Anthony Jr came in, examined what was wrong with my sink and explained how he was going to fix it. My sink wasn't draining and was backed up into the sink. He said it seemed like a fairly easy fix from what he saw.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

dalan C.
02/2016
3.0
plumbing, water heater repair, drain cleaning
  + 1 more
We had to use this company because of their contract with America Home Shield. After 5 visits to my home - one of which he dripped the dirty toilet water all over my floor - they refused to write down that the issue with our toilets was the actual toilet and that it needed to be replaced. Subsequently, we hired an out-of-pocket plumber who fixed everything by removing the original toilets and replacing them with new ones. Additionally, the plumber came to our garage entry door instead of the front door and smelled of cigarette smoke every time he entered my property. On the initial visit we also had him look at our hot water heater which he said needed immediate replacing. We had another plumber come out for a second opinion (before spending $1800!) and the next plumber said that there were no issues at all that needed addressing and a new one was not needed.
Description of Work: "Unclogged" two toilets

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$79

Contact information

10 River Ct SE, Cartersville, GA 30120

http://www.a-totalplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation

FAQ

A-TOTAL PLUMBING is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

A-TOTAL PLUMBING accepts the following forms of payment: Check,CreditCard,Financing Available
No, A-TOTAL PLUMBING does not offer free project estimates.
No, A-TOTAL PLUMBING does not offer eco-friendly accreditations.
No, A-TOTAL PLUMBING does not offer a senior discount.
Yes, A-TOTAL PLUMBING offers emergency services.
Yes, A-TOTAL PLUMBING offers warranties.
A-TOTAL PLUMBING offers the following services: Tankless water heaters , water heaters , blue poly repair , toilet repair , drain cleaning , all plumbing repairs

Contact information

10 River Ct SE, Cartersville, GA 30120

http://www.a-totalplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM