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MAXWELL HEATING & COOLING INC

Heating and Air Conditioning, Air Duct Cleaning, Solar Panels,

About us

HVAC Company

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

HVAC Installs and Service

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.8
responsiveness
5.0
punctuality
4.8
Showing 1-23 of 23 reviews

Rick R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a maintenance contract with them, I pay annually and they come out a few times a year and do a check for free. I would tell them that they're great, it's good service and professional and all that. They explain everything very good. They did a good job cleaning up.
Description of Work: Routine maintenance check on my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rick R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I've been using them for about 5-6 years now.
Description of Work: Routine checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went perfectly.
Description of Work: They replaced my Central AC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,945

William & Christine S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were on time as promised and completed the work timely. We are repeat customers!
Description of Work: Installed new heat pump system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,120

Kerri P.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I use them for heating and air conditioning services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Keith B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
My heat went out. Maxwell had done some work for me 3-4 months ago. When they came out this time they investigated and found two loose wires. They claimed that their repairs three months ago could have loosened the wires and apologized for the inconvenience. Fixed and the payment was a handshake and a thank you. I love honest workmanship.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas Y.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The serviceman was very efficient and took care of the A/C problem quickly - and saved us money in the process!
Rating CategoryRating out of 5
Yes, I recommend this pro

Alison S.
12/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Replaced all ductwork in house, replaced heat/ac unit, replaced thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
All the technicians and service people were courteous, efficient and knowledgeable, and performed their work well. My only complaint is the price. For the equipment and worked performed.
Description of Work: Installed air handler and heat strip.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,969

G W.
10/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
We had the unit repaired & then the handler burned out. Maxwell found a unit to replace it and did work in ducts & drain.
Description of Work: Replace air handler & repair duct work & drain.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Ricky N.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Maxwell did a great job. On time, very helpful and performed job to my satisfaction.
Description of Work: Installed new h/a in addition to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Nicole G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were on time and returned calls or texts quickly from start to finish. The workers in my home were respectful and did excellent work. They accomplished the goal of balancing the airflow in my home.
Description of Work: Removal of old ducts, replace with new to balance air flow through the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$347

Steve C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: REPLACED HEAT PUMP, IMPROVED THE POSITION OF VENTS, AND REPLACED DUCT WORK. HOUSE 23 YEARS OLD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Steve C.
06/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Very prompt, friendly, neat and cleaned. Everything went very smoothly and we are pleased.
Description of Work: New Heat and Air (replaced old), Duct work. Improved distribution of air flow.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Cindy C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very prompt and courteous.
Description of Work: He repaired a short in a wire in the air handler.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bev S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Almost no interruption at home and pleasant people.
Description of Work: Removed old unit and trash. Installed new unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

David E. S.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
Came on dates promised. Installation was correct and operation is good and as expected.
Description of Work: Installed new heat pump in workshop.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,100

Millie & Jack B.
04/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
The technicians were professional in appearance, knowledge, personality; were courteous, they diagnosed our problem immediately and took corrective action. They told us what we needed to hear, not what we "wanted" to hear.
Description of Work: We had our duct work underneath the house replaced and a new heat pump installed; Dual thermostat's were installed upstairs and on main level of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,842

William & Christine S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Came on time, actually a few days early since extreme cold temps were forecast and we had no heat.
Description of Work: Installed new heat pump. Our existing units were 15 years old and decided to invest in newer technology.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

CARY C.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Maxwell was terrific to work with from start to finish. Scheduling the estimate and the job itself were easy. Maxwell strategized with us to get us the best price and best match of system components for our needs. (Another company we called for an estimate tried to push us into a higher rated, more expensive system than we needed.) Our two-story house has a furnace in the attic and a furnace in the basement and two A/C units outside. We upgraded the upstairs A/C to the more expensive 16 seer unit to efficiently cool the bedrooms and an office, and new ductwork was run to the office which is above the garage. We also upgraded to a variable speed motor on the upstairs furnace to keep the air circulating through the air filter all year round (using the fan "on" setting). We anticipate a big savings on our utility bills this year. The installers were very protective of our property, covering all floor areas where they were walking and toting out the old, in with the new equipment. They were so professional and competent, I almost forgot they were in the house. Then the job was done, and they double-checked everything and showed me the extra safety precautions they had taken to correct our old pipes and ductwork. I could immediately tell the new duct work was doing a better job of bringing heat to the bonus room office, and I look forward to a more comfortable summer this year with the improved air flow from the upstairs A/C. I waited a month to write this review so that I could say we are totally satisfied.
Description of Work: Maxwell installed a two-zoned heating and air conditioning system, and ran new ductwork to better serve a bonus room; we also purchased merv 10 air cleaners for each zone. $8,000 includes tax.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Rick R.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Jarrod Maxwell was a little later arriving to look at my existing system, but the delay was not enough to present a problem. According to my wife, who met with him, he was extremely professional and knowledgeable. Unlike another company we talked to, he did not attempt to sell us additional work or charge extra for things that should be included in the cost of the installed system. Early in the conversation, he mentioned that we would have to replace the air handler along with the heat pump, because the new systems use a different coolant that is not compatible with our old air handler. I was already aware of this based on my own research. Jarrod gathered the information he needed to put together a quote, and he came back with a written quote that afternoon which included multiple options. Everything was clearly presented, and the prices were competitive. We returned the signed quote that afternoon, indicating our choice of systems, and they scheduled the installation for 1/19. They were a little later than anticipated arriving on the day of installation, but only by a few minutes. They were very professional and efficient. They took steps to protect our carpet, and they transferred our HEPA filter from the old air handler to the new one as part of the installation. They were finished in about four hours, with no problems and no surprises on the bill. They also registered the new system with Lennox for the warranty and a rebate, and they gave us a year of their maintenance agreement at no extra charge. The entire experience with Maxwell was a pleasure. With all the companies today who will try to take advantage of the customer and/or provide poor service, it was nice to deal with people who are up front and professional all the way and do quality work. The new system has worked flawlessly since installation, and it is far more effective than any other HVAC system we've had in terms of maintaining a comfortable temperature in the house. Over all, I was very impressed with Maxwell from beginning to end, and I would highly recommend them to anyone. I will definitely be using them in the future.
Description of Work: My heat pump had stopped functioning on 1/14, and due to the age of the old heat pump and the cost of repairs, I decided to look at replacing it. Maxwell had been highly recommended by several coworkers, so I asked them for a quote on a new heat pump. They came out on 1/17 to look at my existing system and provide recommendations and a quote. We accepted the quote that afternoon, and they installed the new equipment on 1/19.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,700

jeff K.
07/2011
1.0
heating & air conditioning/hvac
  + -1 more
It's amazing at this day and time that their are local companies that are still trying to take advantage of customers. Our a/c was not cooling our home so I contacted Maxwell for a service call. The technician showed up on time and looked immeidately checked the unit outside for freon loss with gauges. He stated that it was almost empty and would look at my unit upstairs. Once he opened they air handler, he called my up in the attic and said that he could hear a leak. I asked him if it could be fixed, and he immediately started to trying to sell me an entire unit. I asked if I could just replace the coil, and he told me that it would be just as much to replace the unit which would be about $2500 or more. We then went outside and I asked if he could charge the unit back to full capacity. He grabbed a freon bottle, hooked it up and shook it around for about 10 minutes and told me it was full. He never showed me how much he acutally used and presented me with a bill for $258.00. All of this was done in under 30 minutes. The next day I had 5 different proposals laying beside my garage door for new units starting at $5000 up to $13000. I then called the company to complain and a sales person contacted me to state that their was a miscommunication on their part and went right into the whole sales mode again for a new unit. I told him that I was not interested in a whole new unit, that I wanted to just replace the coil, he said he would check into pricing, and I haven't heard from him since. I then decided to get a second opinion and called Advanced Cooling out of Bremen, GA. The technician, Dwayne, came out and checked the unit. He stayed 3 hours, looking for the leak in the coil, found it and repaired it, and put 6.5 lbs. of freon in which was weighed on his scale for me to view and only charged me $371.00. I hope that this helps for other families in the future.
Description of Work: It's amazing at this day and time that their are local companies that are still trying to take advantage of customers. Our a/c was not cooling our home so I contacted Maxwell for a service call. The technician showed up on time and looked immeidately checked the unit outside for freon loss with gauges. He stated that it was almost empty and would look at my unit upstairs. Once he opened they air handler, he called my up in the attic and said that he could hear a leak. I asked him if it could be fixed, and he immediately started to trying to sell me an entire unit. I asked if I could just replace the coil, and he told me that it would be just as much to replace the unit which would be about $2500 or more. We then went outside and I asked if he could charge the unit back to full capacity. He grabbed a freon bottle, hooked it up and shook it around for about 10 minutes and told me it was full. He never showed me how much he acutally used and presented me with a bill for $258.00. All of this was done in under 30 minutes. The next day I had 5 different proposals laying beside my garage door for new units starting at $5000 up to $13000. I then called the company to complain and a sales person contacted me to state that their was a miscommunication on their part and went right into the whole sales mode again for a new unit. I told him that I was not interested in a whole new unit, that I wanted to just replace the coil, he said he would check into pricing, and I haven't heard from him since. I then decided to get a second opinion and called Advanced Cooling out of Bremen, GA. The technician, Dwayne, came out and checked the unit. He stayed 3 hours, looking for the leak in the coil, found it and repaired it, and put 6.5 lbs. of freon in which was weighed on his scale for me to view and only charged me $371.00. I hope that this helps for other families in the future.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$258

Dawn M.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Product choices were explained clearly and work was completed as promised.
Description of Work: A/C unit failed. New unit installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    106 REJEN DR Ste C, Carrollton, GA 30117

    http://maxwellhvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Solar Panels,
    Insulation

    FAQ

    MAXWELL HEATING & COOLING INC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    MAXWELL HEATING & COOLING INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, MAXWELL HEATING & COOLING INC offers free project estimates.
    Yes, MAXWELL HEATING & COOLING INC offers eco-friendly accreditations.
    No, MAXWELL HEATING & COOLING INC does not offer a senior discount.
    Yes, MAXWELL HEATING & COOLING INC offers emergency services.
    No, MAXWELL HEATING & COOLING INC does not offer warranties.
    MAXWELL HEATING & COOLING INC offers the following services: HVAC Installs and Service

    Contact information

    106 REJEN DR Ste C, Carrollton, GA 30117

    http://maxwellhvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed