Response from Status Renovations and Remodeling
(member name removed) We are very sorry that you where unhappy with our bid and our company. This review does however come at a surprise to us, because offering superior service from Point of first meeting is priority and remains priority throughout the project. From inital call, to confirmation of appointment with you, the meeting was our pleasure to review your master bath. We always make a effort to do everything we can to communicate and do as we tell our clients. The next followup was a call to let you know bid was in email. A followup 2 days later by voicemail and then a beautiful email from you-Hi Amiee, It was a pleasure meeting with you last week. I did review your Proposal and after going over the figures, I have to walk away. I'm sure that you would have done a beautiful job. (member name removed) So, in saying this, My final response, was that we hoped to one day earn business within your home should you ever need anything. I would ask from you when comparing quotes, please make sure and contact any company that you accept a quote from and do a comparison quote on all products included in quote. In saying this, we placed a budget on plumbing products as well as tile materials and we have no way of knowing what products you where quoted on by another company. In all fairness, please reconsider your leaving us a " F " unless you are comparing exact products. Lastly, please know, we would always welcome speaking with you further in regards to this. We are always looking to improve. My best, Aimee