Richardson Residential LLC

It went okay but I wasn't really happy with the quality of the product that he used. It didn't meet any of our needs. I'd say I wasn't really happy with that. It really has no value. The tools they were using seemed like it could have been a better product. The product itself doesn't seem like it has the capability of producing what they were trying to accomplish. I would tell my friends to go someplace else.

I didn't use them. I had some real issues with them. I don't remember exactly but basically he forgot my appointment. It was something not good. I was really ignored and that's why I called him. I never used him, he never came and it was because he didn't honor the appointment. We had an appointment, he never showed up and I called him. There just was no satisfaction. There's just something going on with him. It was clear that something was going on, some disruption in his life or something. Its so frustrating when you make an appointment with someone and you make it a point to be home for it and then they never show up. I will never use them again.

It went great. He has given us some good ideas and we will probably have him put together a quote for the actual work.

The provider finally emailed me his drawings three months after his visit. I had to call him several times before I got them. No dimensions were included, so the drawing was basically useless. Maybe I didn't understand what he was offering, but he was of no help to me.

We have still not received a rendering for the details that my wife provided. We did receive a drawing that was entirely different than what she specified - I appreciate that the consultant gave us an alternative view, but we really wanted the contractor to listen to us. We never received a quote of any kind even after several emails from my wife. I don't think this contractor could handle the increased volume from Angies List and ended up being a disappointment. We are somewhat glad that at least we only invested $49 instead of having Richardson disappear and be non-responsive for something larger. We are planning on finding someone more trustworthy for the bathroom remodel.

Left second message with provider Tuesday, 9/9/14. As of 9/10/14 no return call. This was my first purchase through Angie's List and I am VERY DISAPPOINTED, not to mention out $50!!! I WANT MY MONEY REFUNDED ASAP. I will NOT be using Angie's List or Richardson Residential for any further work until this is resolved.

unknown

Robert is a great guy and while this was a small job for him, he treated me professionally and provided outstanding service. He came over and gave me the estimate within a few hours. The weather interfered with work days, but he kept in contact and showed up with crew as expected. Work was completed exactly as communicated to me and we love the deck. We have plans to finish our basement next year and will look to Richardson as our first choice.

They were on time and cleaned up every day before they left. This meant a lot to me as I was living in the house during the work.

Robert's group of men arrived everyday on time and completed the job, even with me changing my mind and having them build rails for my deck with glass panels.

they came reviewed and never gave us a prices regardless of the number of times we call and asked for an estimate

Richardson Residential did a variety of work on a home we were renovating. Robert was great at offering low cost solutions in the renovation process. Communication was great during the entire process. Robert and Mark tackled exterior painting including some siding replacement and insect damage repair, rebuilt the front porch staircase, interior painting, plumbing repair, appliance installation, tile floor replacement, tile repair, and various other small repairs throughout the house. He was reliable and a pleasure to work with.