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Premier Indoor Comfort Systems LLC

Heating and Air Conditioning, Air Duct Cleaning, Natural Gas Lines,

About us

Premier Indoor Comfort Systems LLC has been providing heating and air conditioning services in Atlanta and the surrounding areas since 1999. We also serve residents of Swain County, NC and customers throughout Western North Carolina. It is our goal to provide 100% customer satisfaction with excellent service and quality products. When you become a Premier customer, we want you to be a customer for life, and we take pride in creating lasting relationships with all of our customers. 36 employees. Additional phones: South Atlanta 770-487-9500. Western NC 828-538-2055.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Sales & installation, gas, electric, oil, boilers, heat pumps, A/C, air cleaners, humidifiers, air duct cleaning, water heater & radiant floor heat.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.367 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
4%
3
3%
2
7%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 51-67 of 67 reviews

Mike M.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

albert C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Misty R.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Phil W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: After finding a refrigerant leak that another firm had failed to identify, we decided to fully replace the home HVAC system with an upgrade and different brand. Premier was very responsive, informative, and frankly cheaper and more convenient than the quote we had gotten from COSTCO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Kimberly D.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tuned up on one system and also unclogg the drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

CaroleAnn P.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal for a twenty six point gas furnace tune up. Everything was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Samuel C.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Very satisfied
Description of Work: Replaced Outdoor AC unit with heat pump and comes back for routine maintenance services each winter and spring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

E S.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Nathan and his team installed an entire dual fuel system in a very old house which had never had any central system for either heating or cooling. Given that the house has very little crawl space, the guys had to do some creative problem solving in order to get everything in place and working. They were thorough, punctual, and very courteous. They answered all of my many questions during the installation process. They also worked quickly, efficiently, and cleaned up all the mess when they were done. Initially, I thought the price was a bit high, but after observing them work for two days and reviewing the finished job, I think it was about right. I especially appreciate their high quality workmanship and attention to detail, which says a lot because I am very picky.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Michael L.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
Always satisfied with their work.
Description of Work: We have used Premier for several years. They have always be professional and punctual. They take the time to explain when there has been a problem. I always felt they were honest - never felt they tried to charge for things not needed. We had a service contract with them and they always called to schedule the routine checks. We recently had a problem and called them. The issue really just required the system to unfreeze. No charge. Highly recommend based on our experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan N.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
Overall it went well. I think they could have initially communicated a little more regarding follow up for the installation date and information regarding financing, but everything worked out fine in the end.. The service techs arrived on time and were very professional. They cleaned up everything after they finished. I had some things I still needed to discuss with the office and the service tech worked to get me in touch with someone - even though it was a Saturday. I would say that of all the home service techs I have dealt with these guys definitely rated as some of the highest - not only in professionalism but in their customer service skills. They are definitely an asset to the company - how a tech acts when you have them in your home can make or break your experience with the company and in this respect this company has nothing to worry about!
Description of Work: air conditioning system for upstairs and downstairs - also had additional vent installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,800

NANCY S.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
This was a routine service for AC, and it was done professionally and conveniently. The cleaning of the unit was thorough, better than other companies I have used in the past.
Description of Work: They performed annual service and cleaning on two AC units and their attached electric air filtration systems. They added coolant to one system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

NANCY S.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
The company was polite and efficient on the phone, knew exactly which parts were needed for our specialized filters and saw to it that these parts were sent out with the technician. The technician was polite, capable and thorough. We were completely satisfied with the work and the service from this company.
Description of Work: We used them for the first time based on Angies List. They were also an authorized dealer for our brand of air systems. They cleaned and serviced our AC units very thoroughly. They also replaced the large filters and the ultraviolet lights in our electronic filtration systems, which are very important to us due to family members with allergies. These filter parts were the biggest part of the bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Tim B.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
Excellent- showed up when they were supposed to, did the work and more and got my AC working again.
Description of Work: My third floor was not working (or so I thought) and Robert came and figured out it was actually a capacitor for my second floor AC. He caught a problem before it happened. I had to wait for a part for a day, but it was worth it because it was the right part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lori L.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Chad came and did a fabulous job. When I called them it seemed to be the hottest day of the summer and my air was not working, so they got me in the next day. I got very lucky with them. When he came he found the leak and fixed it at no charge, all I had to pay for was the refrigerant and the trip charge. He finished in one hour and he was very nice. I am very happy to recommend them.
Description of Work: Premier fixed a Freon leak in my air conditioner unit that cools my 1500 square foot condo. He also refilled the unit with Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Bonnie K.
12/2005
2.0
heating & air conditioning/hvac
  + -1 more
COMPANY CLEARLY WAS TOO BUSY TO FOR MY BUSINESS. WENT WITH A COMPANY THAT WAS MORE RESPONSIVE (AND CHEAPER- QUOTE WAS $20,000).
Description of Work: DID NOT HIRE THEM TO INSTALL TWO NEW HVAC SYSTEMS AS AFTER VISIT TO DETERMINE SCOPE OF WORK, IT WAS LIKE PULLING TEETH TO GET A QUOTE (MULTIPLE PHONE CALLS).

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0


ESTHER M.
10/2005
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
THEY ARE ALSO CLEANING OUR DUCTWORK AFTER THE DRYWALL IS COMPLETED. THEY DID A GREAT JOB.
Description of Work: THEY INSTALLED OUR HVAC SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

03/2003
5.0
heating & air conditioning/hvac
  + -1 more
THEY DID A FINE JOB.
Description of Work: THEY INSTALLED MY HEATING AND AIR CONDITIONING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

391 Marietta Rd, Canton, GA 30114

http://www.premierindoor.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Natural Gas Lines,
Water Heaters,
Plumbing

FAQ

Premier Indoor Comfort Systems LLC is currently rated 4.3 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 12:00 AM - 11:30 PM

Premier Indoor Comfort Systems LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Premier Indoor Comfort Systems LLC offers free project estimates.
Yes, Premier Indoor Comfort Systems LLC offers eco-friendly accreditations.
No, Premier Indoor Comfort Systems LLC does not offer a senior discount.
Yes, Premier Indoor Comfort Systems LLC offers emergency services.
No, Premier Indoor Comfort Systems LLC does not offer warranties.
Premier Indoor Comfort Systems LLC offers the following services: Sales & installation, gas, electric, oil, boilers, heat pumps, A/C, air cleaners, humidifiers, air duct cleaning, water heater & radiant floor heat.

Contact information

391 Marietta Rd, Canton, GA 30114

http://www.premierindoor.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
12:00 AM - 11:30 PM