About us
Business highlights
23 years of trusted experience
Services we offer
Amenities
Warranties
YesAccepted payment methods
Reviews
4.512 Reviews
Showing 1-12 of 12 reviews
Nancy S.
01/2019
pool cleaners
+ -1 moreWe purchased a home with an in-ground pool with a Jandy system and had never owned a pool before. We had pool school with a different company but found ourselves with numerous more questions as we worked with the pool more - primarily about the Jandy operating system. Pool Tech is an authorized Jandy retailer. Chase came out and spent two hours walking me through the entire system & how it worked and even pointed out some quirks with our pool that other providers had missed. He even suggested I record him (which I did) and have had to refer back to the video several times when working on different aspects of the pool.
Description of Work: Pool "school" on jandy equipment
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Laura M.
05/2017
pool cleaners
+ -1 moreNotice the dates on these reviews. BEWARE!!!! WORST EXPERIENCE! I sincerely regret the day I called pooltech. We purchased a $1500 filter from this company two years ago. The filter supposedly has a 5 yr warranty, and has never worked properly from the initial installation. In fact, the initial tech admitted he made some mistakes. Months later our pool was still green. The company would not replace or refund out $$. We missed an entire summer of pool usage. After a great deal of aggravation and countless phone calls they quit trying to blame things on the chemicals. Pool tech eventually replaced some parts and the pump worked ok for a few more months. The owner personally guarenteed he would make things right. My husband believed him. My filter isn't working again. Techs spent 15 minutes looking at pump and refuse to maker this situation correct. Regardless of warranty, this is our problem. They could care less. NEVER purchase anything from this company. They are rude, liars, and crooks! I have never posted a bad review but 2 Yrs of aggrevation warrants warning others. Feel free to contact me directly if you would liked to verify this experience. Ruth2rachel@gmail.com
Description of Work: Pool filter replaced
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,500
Christopher B.
04/2017
pool cleaners
+ -1 morePool Tech quoted what seemed like an outrageous price. When I questioned it, they quoted a lower model pump, but was still $800 more than I actually spent to get the pump repaired and working fine. Wary of overselling unsuspecting customers. Glad I knew better or I would have been taken to the cleaners on this deal...
Description of Work: I needed a pool pump repaired or replaced.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$2,000
Joshua M.
12/2016
pool cleaners
+ -1 moreVery well. Very quick.
Description of Work: Winterizing pool.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$199
Evan T.
12/2016
pool cleaners
+ -1 moreWill hire again. See above notes
Description of Work: Thought we needed a new pool pump but technician found leaves were clogging system. Cleared them out and system works fine now. Technician was knowledgeable, pleasant and informative. Thanks again. Would hire again if needed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$59
Stephanie P.
09/2016
pool cleaners
+ -1 morePool Tec provides weekly maintenance on our pool year round We find them: ? Extremely knowledgeable ? Consistent ? Fair ? Professional ? Responsive ? Returns phone calls ? Has follow up and follow through ? A great partner ? Able to explain the problems and fix them ? Quality of work provided is excellent
Description of Work: I cannot tell you how many pool service companies we have been through on our pool. It has been so difficult to find a company that is knowledgeable, has follow up and follow through! After many trials and tribulations, we have come across Pool Tech (a true blessing). Pool Tech is a full service company, offering complete system repairs, renovations, maintenance, and they are the State of Georgia's largest warranty center, which we find very helpful with our 3 pumps, salt cell, heater and in ground cleaning system. Our equipment is a bit more complicated than we want to handle, and Pool Tech is able to manage all of it. Customer service is superb, and we have found all the employees we have met or spoken to are extremely courteous, and conscientious with the work they provide. They have been consistent, arriving on the scheduled day every week, even in the rain! The sparkle is back in our pool water with no problems of algae etc. Pool Tec is has replaced all of our mastic around the pool and has done a fabulous job! This was a big job since a prior pool company did not do the job correctly in the first place. It was a chore for them to dig out all the old mastic. Pool Tec is now in the process of cleaning all the calcium build up that has occurred on the pool. So far, it is really looking good. Once again, it is a big job. The prior pool company?s service was not taking care of the calcium either. Pool Tech definitely takes pride in the pools they service! Next spring, I will have them replace our pool lights with the new LED lights. It is worth it to us to have weekly maintenance as we keep our pool open year round. If you are having challenges with your pool, give Matt at Pool Tech a call to discuss your needs. You will find him very helpful as all of the Pool Tech team is. You may contact them at 678-445-1510. If you want to research Pool Tec as I did, here is their website, [*** Link removed ***] . Peter and Stephanie Ponce, Cumming, GA.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
steve R.
09/2016
pool cleaners
+ -1 morethey were on time, very professional, let me know exactly what they were doing and checked for future needs
Description of Work: bacteria buid up/filter cleaning
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$225
patricia M.
09/2016
pool cleaners
+ -1 moreAs always, the staff is experienced, responsible and thorough.. All visits are followed up by an email detailing the specifics of their visit. I have had the privilege of using Pool Tech since the installation of our pool over ten years ago.. The staff goes above and beyond, even making extra visits when we are having company so that the pool is always clean and sparkling
Description of Work: Cleaned and checked necessary chemicals for weekly pool maintenance
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$60
Debbie D.
09/2016
pool cleaners
+ -1 moreThey are extremely responsive when an issue may arise with our pool... They come out on a timely basis and if there continues to be an issue, the owner of the company will insure that all your pool needs are met. They sent out weekly emails with each visit and wil also check with owners if everything is satisfactory. I give them an A+ in all areas particularly customer service, which you do not always find in this current market. I would recommend pool tech to all for their maintenance/repair needs.
Description of Work: Pooltech not only does our weekly maintenance but also handles all the problems that arise with maintaining a pool.... Issues with Polaris, pumps, etc....see below
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
rusty H.
09/2016
pool cleaners
+ -1 moreI use them to service and clean my pool every other week. I set this up after using them for filter changeout, light installation, and resurfacing. I found them reasonably priced, professional and very capable. I recommend them for regular cleaning and system servicing as well as major repairs and installations. I've been a customer for over 5 years.
Description of Work: pool tech performed it's scheduled cleaning and system check.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$80
Frank P.
06/2016
pool cleaners
+ -1 more,
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Rick V.
06/2015
pool cleaners
+ -1 moreWe were using another pool company that was little more than a husband and wife, which created real problems in terms of coverage if we had an urgent need. They put in the Jandy Zodiak iAquaLink system, but the pool company had issues with the install, so they elevated the issue to Jandy, who then sent out Pool Tech, who does the maintenance for Jandy. I was so impressed with the PoolTech professionalism in fixing the Jandy system, that I terminated the husband and wife team and hired PoolTech to do my weekly maintenance as well. I think PoolTech has been excellent. They are not the cheapest option out there, but I think they do a good job, so they are worth it. My pool has an upper pool, a hot tub and a pretty large main pool, all salt water and they have done well with it, cleaning the upper and lower. I do wish that PoolTech would be more proactive with some suggestions, perhaps they are concerned about seeming like they are trying to "upsell" me. For example, my pool has a slide and waterfall that come down from the upper pool. I didn't realize that those pumps could have been winterized, so that they wouldn't have to run on freeze protection during the winter. I'd like my service tech to make those recommendations to me, even with a slight upcharge for doing those services.
Description of Work: Pool Tech keeps my pool tip top.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
Contact information
7538 Cumming Hwy, Canton, GA 30115
http://pooltechgeorgia.comService hours
Monday:
8:30 AM - 4:30 PMTuesday:
8:30 AM - 4:30 PMWednesday:
8:30 AM - 4:30 PMThursday:
8:30 AM - 4:30 PMFriday:
8:30 AM - 4:30 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation,
General Remodeling
FAQ
Pool Tech is currently rated 4.5 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Pool Tech accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pool Tech does not offer free project estimates.
Yes, Pool Tech offers eco-friendly accreditations.
No, Pool Tech does not offer a senior discount.
No, Pool Tech does not offer emergency services.
Yes, Pool Tech offers warranties.
Pool Tech offers the following services: Swimming Pool Cleaning, Renovation & Maintenance. Acid Washing. Pool - Heater, Pump, Plumbing, Electrical, Remodeling, Cleaner, & Water Feature.
Contact information
7538 Cumming Hwy, Canton, GA 30115
http://pooltechgeorgia.comService hours
Monday:
8:30 AM - 4:30 PMTuesday:
8:30 AM - 4:30 PMWednesday:
8:30 AM - 4:30 PMThursday:
8:30 AM - 4:30 PMFriday:
8:30 AM - 4:30 PM