Mom's Helping Hand Maid Service

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They came in out on short notice to do a move in cleaning for me. The original company I had booked called me three days prior and said that they would need to push back my cleaning until 6 pm. I was in a bind and Mom's Helping Hand really helped me out. My realtor recommended them, and he was right. My house looked amazing, and I didn't feel like I needed to be there to baby sit. I will absolutely use them again. I have company coming in on the beginning of August, and I have them coming back out to do a one time cleaning for me and to clean the carpets. I have recommended them to several of my neighbors and coworkers. I have very happy to have found them. They are very detail oriented, timely, and professional.

I originally hired Mom's Helping Hand to do a deep cleaning with the expectation that I'd most likely use them on a regular basis if I was happy with the deep clean. I was very happy with the deep clean and have been using them regularly for the past few months. I feel their price is very fair for the work we have done and I've been thrilled with the team that has come to my home. Very professional, very courteous, very friendly! Our home is approx 3600 sq feet. As with any new service, there's a learning curve for both the homeowner and the cleaning crew. Every homeowner has their own preference on how they like things to be done and I'm no exception. Anytime I brought up an issue (which was always quite minimal), it was taken care of and the issue wouldn't occur again. I think it's unrealistic to expect a service to hit EVERY single thing correctly each time - we're all human, after all! What I appreciate with Mom's Helping Hand, however, is that if there is ever an issue that it gets addressed. I must reiterate that any issues I've had were tiny - for example, dusting a set of blinds was missed or dusting a light fixture was missed. I've experienced excellent communication from everyone with whom I've been in contact at Mom's Helping hand. I'd highly recommend this company to clean your home or office!

The last time that they came, I totally forgot they were coming so they showed up and nobody was home. They rearranged their to accommodate me, and came back a few hours later and did a great job. They have been nothing but pleasant to deal with and they do a great job!

Horrible. They did not clean the house to my expectations and they chipped our granite counter top. The owner said, "these were my best girls," and made several excuses rather than try to make it right. Terribly disappointed and still looking for a reliable cleaning service. Mom's Helping Hands only lasted three weeks for us.

As other reviewers have stated, they obviously do a good job cleaning. Frankly, neither my wife or I are sticklers on details, but each time they leave we comment how glad we are that we hired them. What separates Moms Helping Hand are the ladies who come to our home. They absolutely want you to be thrilled with the job they do. You can tell that it's important to them that you're happy, which we have been every time. Very rarely do I encounter really exceptional service. Sometimes I get good service, but rarely exceptional. MHH goes beyond the norm and I highly recommend them to anyone looking for house cleaning services.

We have actually used them twice now and they are phenomenal but I do not remember how much their last service cost. What stands out to me about them is their attention to detail and the thoroughness of their job. They are also really professional and their price is competitive. We are going to be using them on a regular basis.

I needed a last minute cleaning for a house appraisal and they were understanding and responsive to my timeline. Our home has a lot of wood floors and they made them shine like new. Thoroughly dusted all shelves including high bookshelves, ceiling fans, behind televisions, etc. The house looked and smelled fresh and clean when I got home. They called that evening to make sure there wasn't anything that needed to be touched up before the appraisal. I was very appreciative of how conscientious they were and extremely happy with the cleaning. I will be using them on a regular basis once we have completed the work done on our house.

I hired them to come and do a deep cleaning of my home before Thanksgiving. Melissa came out last week to see the house and give me an estimated and was very professional, friendly and informative. The price quoted was competitive. The job was completed yesterday. It was good but I had really wanted it to be great. Walking through last night i noticed a few things had been missed or were questionable. I could not tell if the stairs had been vacuumed. Also not certain if the kitchen and bathroom were just vacuumed or mopped. The nightstands and dressers in my kids rooms had not been dusted. The other to bedrooms are fine so whoever was in charge of those two rooms just didn't get it done. I was quoted at 2 people at $70 an hr and it was estimated it would take right at 3 hours to complete. However they arrive with 3 people and stayed 2.5 hrs at $105 an hour so it ended up being $52 more than estimated which would not have been an issue if they had met expectations.

We have been using this cleaning service for about 3 years now and we just love them. They are always at our house when they say they will be there. The staff is courteous and professional. They do a very good job of cleaning our house every time they come - they are very consistent. Also they are flexible and willing to work with us if we have a schedule change. That is a really nice option. They are very trustworthy, I don't feel like I have to be there when they are there, I give them a key and they come in when I am not home. My favorite thing about them, is that they are dog friendly. With my previous cleaners, I had to send my dog to daycare everytime they came to clean because they were afraid of my dog. But all of the staff at Mom's Helping Hand are willing to allow my dog to stay in the house and that is a huge plus for me. I would recommend them to anyone in my area!