Comfort Zone Heating & Cooling

Heating and Air Conditioning, Plumbing

About us

Comfort Zone Heating & Cooling is family owned and operated heating and cooling company. We are located in Canton, GA and have been in business for over 17 years! Our service area includes Canton, Woodstock and most of North Georgia. We provide heating and cooling maintenance, repairs and replacement. We pride ourselves in delivering 5 star customer service! Comfort Zone's core focus is "Being the hero is people's lives so they can focus on what matters most"! We operate focused on our Core Values of being humble, exceptional, responsible, optimistic, empathy and supportive team members. Our replacement appointments are FREE! We offer competitive pricing and financing options. Our Maintenance Program offers great benefits, including priority service appointments. 10% Military discount!

Business highlights

18 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

At Comfort Zone Heating & Cooling we focus on what we do best; maintenance, repair and replacement. We are a company that has been in business for 17 years and we stand behind our work and our warranty!

Services we don't offer

Water Heaters, plumbing not related to Heating & Cooling

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 201-225 of 324 reviews

patrick L.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
gr8 work. ontime. professional
Description of Work: yearly tune up on 2 furnaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The installation went perfectly
Description of Work: We need a new furnace and AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from Comfort Zone Heating & Cooling
Mr. [Member Name Removed], Thank you for taking the time to submit a review regarding your experience with Comfort Zone. We hope you are enjoying your new air conditioner and furnace.

Stephanie M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Zone Heating & Cooling
Ms. [Member Name Removed], thank you for taking the time to write a review on your experience with Comfort Zone. We pride ourselves on customer service, so much that it is our core value. We strive everyday to make sure each of our customers are receiving exceptional customer service. Thank you again for your time.

Gary Z.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Comfort Zone Heating & Cooling
Mr. [Member Name Removed], thank you for taking the time to write a review regarding your experience with Comfort Zone.

hal H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
system working
Description of Work: fix thermostat and diagnose and repair cooling problem

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Rodney B.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

linda ann F.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

joseph R.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
it went well.
Description of Work: furnace repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kimberly V.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good company that I trust
Description of Work: New HVAC installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Jesse R.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They came out fairly quickly.
Description of Work: They did the annual check-up on our furnace to make sure it’s working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

patrick L.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
gr8 job. timely manner
Description of Work: installed 2nd furnace for sublevel heat. gr8 job installed a 3 zone for addirtion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey M.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job.
Description of Work: Got 15 yes, you read correctly 15 quotes for HVAC in my basement, and they fluctuated widely in price and quality. Comfort Zone was the best for price and quality. Glad to use them and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

stanley R.
02/2017
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Robert M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Did a good job at a good price.
Description of Work: Installed a heat pump heating/cooling system with a dehumidifier for our lower level along with venting for heat/cooling and cold air returns for 7 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Tim B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They are reliable.
Description of Work: They repaired the HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen P.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They were the ones that did AC check and they diagnosed the problem on my AC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Travis B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great job as usual
Description of Work: Ac service work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcelo C.
10/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Dave B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lora R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Comfort Zone Heating and Cooling have been servicing our system since we moved here three years ago. They have been helpful in diagnosing problems and installing systems. We have always been pleased with the work that has been done and would recommend them to others. |They haven't always been here at the stated time but they did let us know that and what the new ETA would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

willie S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced air condition unit and coil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Peggy L.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi R.
03/2011
1.0
heating & air conditioning/hvac
  + -1 more
Not even an hour after I bought the Big Deal, someone called me and said they could come out and do the work. He came to the door, I showed him where the units were. I never saw him with any tools or equipment in his hands. He went out to them, he then came back in and handed me a statement that said I needed to have $628 worth or work done. He wasn't here more than 10-15 minutes, it seems like the inspection wasn't thorough to say the least.
Description of Work: I purchased the Big Deal through Angie's List for a tune up.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$39

Response from Comfort Zone Heating & Cooling
I am the Office Manager at Comfort Zone Heating & Air. Kim Burton our Customer Service Representative has given me a message from you regarding the services you received from our Service Technician, Michael. I left a message for you on 3/31. However, I have not heard back from you but, I was on vacation all last week. I would like to speak with you regarding your complaint and hopefully resolve this issue. Customer satisfaction is our goal and if there is anything I can do to resolve your frustration, I will be happy to assist you. I look forward to hearing from you soon.

James M.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
Initial call for help resulted in repairman on 8/4. Recommendation to replace >25yr old unit made. Installed 8/5 took 6 hours. Heatwave in SE United States caused many units to fail. Placed call at 6AM to answering service after family couldn't take it anymore. Got the name off of the old furnace that they serviced in 1989. Initially operator thought they didn;t provide service to this area. The repairman and office were very expedient in getting back to me. The coordination was seamless throughout. They had a 12-mos same as cash payment plan with a down payment of $871. I only wish I had the chance to compare cost with other companies.I could not because this is a 2nd home and I'm too busy to attend to this at a later date. To tell the truth the "Family Owned" business and prior use of this firm convinced me that these guys were trustworthy.
Description of Work: Selected and installed Heat pump On 5-story condo roof. Replaced indoor coil over furnace in the condo unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Kathryn B.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
I called Comfort Zone Heating & Air in the morning when I realized my heat was not working and they came out the same day. The Technician, Wayne, diagnosed that my circuit board was bad and it was still under warranty. He was able to come back later that night and he replaced the board.
Description of Work: Replaced a warranty circuit board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Response from Comfort Zone Heating & Cooling
Comfort Zone Heating & Air thanks you for your business and for the time you spent to write a review on our company. We look forward to serving you in the future.

Contact information

2905 Marietta Hwy, Canton, GA 30114

http://www.comfortzone.cool

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
CN211605
Trade License Locale
Georgia
Trade License Authority
Secretary of State
Trade License Expiration
10/03/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing

FAQ

Comfort Zone Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Comfort Zone Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Comfort Zone Heating & Cooling offers free project estimates.
Yes, Comfort Zone Heating & Cooling offers eco-friendly accreditations.
Yes, Comfort Zone Heating & Cooling offers a 10% senior discount.
Yes, Comfort Zone Heating & Cooling offers emergency services.
Yes, Comfort Zone Heating & Cooling offers warranties.
Comfort Zone Heating & Cooling offers the following services: At Comfort Zone Heating & Cooling we focus on what we do best; maintenance, repair and replacement. We are a company that has been in business for 17 years and we stand behind our work and our warranty!
Water Heaters, plumbing not related to Heating & Cooling

Contact information

2905 Marietta Hwy, Canton, GA 30114

http://www.comfortzone.cool

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM