Comfort Zone Heating & Cooling

Heating and Air Conditioning, Plumbing

About us

Comfort Zone Heating & Cooling is family owned and operated heating and cooling company. We are located in Canton, GA and have been in business for over 17 years! Our service area includes Canton, Woodstock and most of North Georgia. We provide heating and cooling maintenance, repairs and replacement. We pride ourselves in delivering 5 star customer service! Comfort Zone's core focus is "Being the hero is people's lives so they can focus on what matters most"! We operate focused on our Core Values of being humble, exceptional, responsible, optimistic, empathy and supportive team members. Our replacement appointments are FREE! We offer competitive pricing and financing options. Our Maintenance Program offers great benefits, including priority service appointments. 10% Military discount!

Business highlights

18 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

At Comfort Zone Heating & Cooling we focus on what we do best; maintenance, repair and replacement. We are a company that has been in business for 17 years and we stand behind our work and our warranty!

Services we don't offer

Water Heaters, plumbing not related to Heating & Cooling

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 176-200 of 324 reviews

Shannon C.
11/2012
4.0
heating & air conditioning/hvac
  + -1 more
First time homeowner.... I expected cleaning and it was a "check". The tech provided very clear information, specific details of service provided and was efficient and professional.
Description of Work: I received a ? 29 point inspection of my furnace unit. The service was fine. My expectations were different than the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$40

Frank M.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
The service technician was on schedule and very thorough. He took the time to show me what he was doing, explain the issues, and offered recommendations with no "up sell".
Description of Work: Seasonal furnace inspection and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sara P.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called with a need to get my furnace running for the coming cold spell. This company is in demand and could not come out for 2 days, but it was not an emergency, though it was getting colder, so I did not ask for a sooner date. And 2 days is a very reasonable expectation. The company is located in Ballground and we live in Johns Creek and I was pleased they would come to our area. The serviceman, Rusty, was on time and had all the necessary equipment in his truck. He was so nice. He did the tune-up, made a repair and gave us some good advice on the filters. He accepted the coupon payment we made and did not charge extra. We will be calling Comfort Zone for our tune-ups and repairs from now on.
Description of Work: Wow! Is all can say. Rusty Satterfield went beyond the call of duty to provide the regulation tune-up on our furnace and even performed a repair. The front office, specifically Renee, was extremely helpful when we first called with questions about what we needed. The communications between front office and service was excellent and you don't always find that. They were professional, on time, and did excellent work. It was a pleasure to have work done by friendly people. I have complete confidence in the company and trust their judgment and their honesty in billing. I have had companies pad the bill by recommending work that really did not need to be done. So this was refreshing to find a company I can rely on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

k e D.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Pointed out some issues that I didn't know about so I appreciated it. Arrived on time, friendly, and patient with questions.
Description of Work: Had a furnace checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

William R.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
He did a good job. He was prompt and called first.
Description of Work: I purchased a Big Deal for complete A/C tune up and he came out to twick my A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

Jane S.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
This company was terrific to work with from the ease of setting the appointment to working with the Technician Barry who was incredibly careful and detailed in every aspect of the work he performed. They take great care in ensuring that you become a repeat customer for all your ongoing HVAC needs. It's refreshing to see a company like this in an industry with so many shady characacters.
Description of Work: Angie's List $39.00 Furnace Tune-Up and Filter/per unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Teresa D.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called around to various companies this afternoon and the earliest anyone could get here was tomorrow afternoon. Then I called Cool Zone and someone was able to out this evening. The service call for after hours was less than the service call for regular hours with the other companies. Rusty was prompt getting here and diagnosing the problem. He was friendly, knowledgable and efficient and explained what was wrong and why. I will be calling them again.
Description of Work: The air conditioner did not blow any air out of the vents and the fan was not working on the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jerry V.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called this company since I'd had a fairly good experience with them before. They could not get to me until today (this is the second day I've been without AC in 90+ degree weather) and I'd gotten no responses (or worse schedules) from other companies that I'd called. The technician (Travis) was very professional and did the work quickly and efficiently. The technician arrived on-time and I did receive a courtesy call from their office 30 min. in advance telling me he was on-the-way. In the interest of disinclosure and since my system is nearing 10 years old I arranged for a Service Plan that day too. I am very happy with the work this company does and would highly recommend them for HVAC needs. Thought that I'd promptly post this recommendation the same day that the work was done.
Description of Work: My AC was not cooling, the interior blower was working but no cool air was coming out. The exterior AC unit was not running at all. The technician diagnosed the problem very quickly and determined that I had a bad capacitor. He gave me an estimate for the repair and I ok'd the work which was done promptly. He also cleaned the exterior unit and vacuumed the exterior drain. He said that the exterior fan motor was running .2 over the recommended amps for that motor but did not pressure me to replace it; just made a recommendation that I keep an eye on it and also let me know how much that repair would be should it arise as a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jerry V.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
The technician arrived when scheduled and diagnosed the problem as a bad control board for the HVAC system. The control board had to be ordered and the technician returned the next day and installed the board promptly. The control board was very expensive ($525.00) and due to the fact that I needed heat right away I did not have the luxury to call around for other quotes. The work was done as promptly as possible and in a professional manner. My only complaint is the considerable expense. Do be aware that there is a $25.00 service charge but Angie's List has a coupon available now.
Description of Work: The HVAC system in my home was not producing heat (the system/ blower was turning on but there was no heated air). I contacted this company as a local repair service and they were able to come to my home and diagnose the problem the same day then repair it the next day (due to having to order a part). There was a $25.00 service charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Marilyn B.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were amazing. I had called someone else out for A/C and they told me I needed a new unit. I called Comfort Zone for a second opinion and they fixed the issue, no new unit needed. They saved me a lot money.
Description of Work: They came to look at my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tian S.
05/2012
4.0
heating & air conditioning/hvac
  + -1 more
We purchased Big Deal coupon for $39 tune up AC. My unit is 10 yrs old. Last year we had service from Comfort Zone for tune up. The worker told us we needed to add freon for 2 lbs. So we paid for it. This year we had another company done the tune up for us. We don't need to add freon since we don't have leaks. I think we shouldn't pay for the 2 lbs freon last year because if our AC leaks, we will need to add freon every year. A couple weeks after the service, my ac unit start a draining problem. I spent $25 service call for a technician to come back to diagnosis the problems. The technician wanted to charge me $60 more for the time he spent here. I refused because he did not solve the draining problem. He did told me what's the problem and how to resolve it., but he did not fix it for me. He needed to go for his next service call.
Description of Work: Tune up AC system and add freon.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Julia N. S.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I pay $125 as an annual fee and so it’s about $62.50 a trip. They’re very dependable. They give me an appointment and if they can’t make it for some reason, they call and negotiate with me to get a different time. If I can’t change the time, they make the appointment and negotiate with somebody else I guess. Their work is very good. I feel that when they come in, my units work correctly and it truly is. They’re just very reliable. They know what they’re doing. Their price is reasonable. I will use them again in the future.
Description of Work: I used Comfort Zone Heating & Air. They do a regular inspection of the heating and air conditioning unit. They come out twice a year, in the spring and then again in the fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63.5

Stephen S.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Bill Kalish and the installation team from Comfort Zone were extremely professional. The work was completed as scheduled even though the original compressor was received with shipping damage. The installation crew was able to acquire a replacement for the damaged compressor and still complete the installation on time. Pricing for the system was completive thought the deciding factor to use Comfort Zone was its Sales staff proposal to install the top of the line system for a price less than or equal to systems of lesser quality offered by their competitors. Without reservations I can recommend Comfort Zone with confidence they will do a great Job.
Description of Work: Installation of a Mini Split Heat Pump for our new sunroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Dave B.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
On an extremely hot day the upstairs air conditioner would not cool. We have a zoned system one for downstairs and one for upstairs. The temperature in the house immediately started to rise well above 80 degrees. Called this company and got a technician to come to our home immediately. He diagnosed the problem and had the unit repaired very quickly. Professional courteous and honest. I will use this company again whenever I need HVAC service.
Description of Work: Repaired broken air condition unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tian S.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
They did not fix it as they did not have a schedule. They were already running late. They told me the problem and had to come another day. They asked $25 for the service charge. They wanted to charge me $60 extra for the time they spent here. I told them that they did not fix the problem and so I refused to pay $60. I was fine with $25 to pay as I had called them to check out the problem. They gave me a paper and I signed that and also mentioned that i wouldn’t pay $60. I think they were professional. I’m not sure what they would do in future, whether they would claim the $60. I would use them in the future.
Description of Work: I used Comfort Zone Heating & Air three weeks ago. They came to check and find the problem in my air conditioner which was leaking. They charged $25 service charge.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

kaysha D.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were wonderful. They called me to set up an appointment after a used them for matenance.
Description of Work: They checked my units and changed filters on my air conditioning. He checked everything inside and outside. They were very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Sharon J.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Purchased the deal of the day for and A/C tune up on Thursday June 3rd. Was going to call the company on Friday to schedule the tune up the next day. Comfort Zone called me early Friday morning to set up the appointment..thank goodness because I would have probably forgotten. Scheduled it for Tuesday June 7th at 5pm. They called me Tuesday around 1pm and said the tech is running ahead of schedule would it be okay if he came around 3:30 pm and I explained I don't get off of work until 4pm. I told them I could be there by 4:10 and she said ok he will be at your house at 4:10. I figured he would be running late because after all it is in the 90 degree range and lets face it things happen. I was wrong. The tech was at my house prompty at 4:10 and he was awesome. He explained everything to me perfectly and offered suggestions. Gave my a/c a clean bill of health and said that it would probably last 3 more years. The unit is 15 years old and I am budgeting to replace it in 2012, I don't want to have any a/c problems in the heat of the summer. I plan on contacting them in the early spring to purchase the new unit from them. What a great company. They will have my business for life. Thank you Comfort Zone. I spent only $39 this time but you can be sure if anyone asks me if I know of any good A/C companies, Comfort Zone will be my referral. I appreciate the outstanding service I received. Thank you.
Description of Work: Air Condition Tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Rudolph C.
05/2011
4.0
heating & air conditioning/hvac
  + -1 more
Technician was punctual and professional. Tech made recommendations for improving system efficiency. Referred us to sales person for system replacement quote. Quote appears a bit high and we did not go with it!
Description of Work: Checks and Service two A/C systems.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Rita B.
05/2011
4.0
heating & air conditioning/hvac
  + -1 more
It went pretty well. They were not really punctual but they did do the work that needed to be done.
Description of Work: They replaced a switch and other air conditioning items.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$300

ROBERT K.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Most professional tech I've experienced. Made suggestions but did not pressure me to buy any additional services. Excellent company.
Description of Work: Air conditioning system checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Linda S.
04/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
He was very responsive, very punctual, and very professional. He made some recommendations on other things that needed to be done. He found a gap in my heating system and carbon monoxide was leaking out of it. He was very concerned about it and said that we had to get it repaired as soon as possible. I called the office to make an appointment, and they said it would take a week because he was very busy. He called them himself and told them that he would have to come out the very next day or else I would be dead in a week. I was very grateful for that. He was very good, but he was also expensive. I used my Angie's List coupon. The quality of his work was excellent. I was very pleased with his service.
Description of Work: I used Comfort Zone Heating & Air to fix my heating system. He also replaced a lot of pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Stephen P.
04/2011
4.0
heating & air conditioning/hvac
  + -1 more
Company was very responsive, came out same day & was on-time. He did the 20pt inspections, but did not see him clean anything & did not change the filters. Said he didn't have the filters on his vehicle & that the filters we have are not included in the offer anyway. (This maybe true as they are large sized filters). At the end, said we needed about $1200 worth of cleaning done on the systems & tried to sell an annual maintenance package. When he left, we noticed a few hours later that the upstairs AC wasn't cooling, found out he hadn't put the safety switch back in properly on the outside of the house.
Description of Work: Responding to Angies List $39 offer, had 2 systems inspected.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$78

JEFF S.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was fine. They did a good job. I liked that I didn?t have to be there since I don?t live in that home. They did it in a timely fashion. I was able to pay over the phone without going in. They took a coupon that I had seen on line which helped a lot also. I have used them twice.
Description of Work: They fixed an entire HVAC unit in a rental property that I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

MARY T.
04/2011
4.0
heating & air conditioning/hvac
  + -1 more
What they came out for I have had no trouble with it since, because I have forgotten about it. We also have a bonus room. It has a wall unit. We had to have something replaced. He was supposed to check that out as well. He said there was something broken but he never followed up with us to fix it.
Description of Work: Our air conditioning unit upstairs was not cooling properly. Our normal tech came and couldn't figure out the problem. That is when we called Comfort Zone. He cleaned the units outside and took care of it. It had to do with a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STEVE Q.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
It is very good. rely n him comig out hne i need him. He has been comingh out here for a long time. It is like hie cjec in g on me makeing sure OK.
Description of Work: check AC and make sure it is working cleaned furnance and change fuilter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

2905 Marietta Hwy, Canton, GA 30114

http://www.comfortzone.cool

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
CN211605
Trade License Locale
Georgia
Trade License Authority
Secretary of State
Trade License Expiration
10/03/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing

FAQ

Comfort Zone Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Comfort Zone Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Comfort Zone Heating & Cooling offers free project estimates.
Yes, Comfort Zone Heating & Cooling offers eco-friendly accreditations.
Yes, Comfort Zone Heating & Cooling offers a 10% senior discount.
Yes, Comfort Zone Heating & Cooling offers emergency services.
Yes, Comfort Zone Heating & Cooling offers warranties.
Comfort Zone Heating & Cooling offers the following services: At Comfort Zone Heating & Cooling we focus on what we do best; maintenance, repair and replacement. We are a company that has been in business for 17 years and we stand behind our work and our warranty!
Water Heaters, plumbing not related to Heating & Cooling

Contact information

2905 Marietta Hwy, Canton, GA 30114

http://www.comfortzone.cool

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM