Comfort Zone Heating & Cooling

Heating and Air Conditioning, Plumbing

About us

Comfort Zone Heating & Cooling is family owned and operated heating and cooling company. We are located in Canton, GA and have been in business for over 17 years! Our service area includes Canton, Woodstock and most of North Georgia. We provide heating and cooling maintenance, repairs and replacement. We pride ourselves in delivering 5 star customer service! Comfort Zone's core focus is "Being the hero is people's lives so they can focus on what matters most"! We operate focused on our Core Values of being humble, exceptional, responsible, optimistic, empathy and supportive team members. Our replacement appointments are FREE! We offer competitive pricing and financing options. Our Maintenance Program offers great benefits, including priority service appointments. 10% Military discount!

Business highlights

18 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

At Comfort Zone Heating & Cooling we focus on what we do best; maintenance, repair and replacement. We are a company that has been in business for 17 years and we stand behind our work and our warranty!

Services we don't offer

Water Heaters, plumbing not related to Heating & Cooling

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 101-125 of 324 reviews

Shirley B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They are wonderful. I love them. They do excellent work. I couldn't more highly recommend them, their prices are good and the workers are good. They call you and like I have had to cancel and they don't care. They are just good to work with and they have good workers.
Description of Work: I've used Comfort Zone Heating & Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tracy N.
05/2015
3.0
heating & air conditioning/hvac
  + -1 more
I guess for $59 you get what you pay for.
Description of Work: They said they checked out our heating and air system and checked out the filter. They said the filter was one that you pull out and wash and that they cleaned it, but the filter was one that has to be replaced at least once a year. (Which we ended up doing ourselves.)

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$59

Response from Comfort Zone Heating & Cooling
Thank you for letting us know how we did as we provided the service you requested. Your input is important to us, and we appreciate having you as a customer.

Mike W.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They did a very good job. They were easy to work with. I was very pleased with the service I had. They were very friendly. They were very personable. They were always very easy to work with. I would certainly recommend that you use them.
Description of Work: They put in a furnace on me. They do quarterly maintenance on my heating and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Roy M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. We've used them for several years and have no problems. We use them for all the A/C that we do.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeffery R.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
It went okay. I still have heating and air problems but it went okay. The problem I had, I wasn't getting proper heating and cooling at a certain room on my house and so they made all these promises that they could fix it blah, blah, blah but I still have the same problem. Their price is a little high.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$450

stanley R.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
They were okay. They worked for me for a long time. They've worked for us for about 4 or 5 years.
Description of Work: They do the maintenance of the heating and air.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Lorri H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were great. I would use them again. I felt like I was not taken advantage of. Their price was fair. The customer service was excellent. They were extremely nice and they were willing to work with me. They did an excellent job. They were right on time.
Description of Work: My air was not working properly so they went ahead and changed the items on my air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Brenda N.
05/2015
2.0
heating & air conditioning/hvac
  + -1 more
They were okay. I do not know if I would use them again. I was on maintenance service and they found out that the filter they put in for me was not really a good quality. That did not make me happy. I like the better filters, the allergen filters. For that price, I should have gotten better filters. They were pretty good about coming when I called.
Description of Work: I have a maintenance contract with them. They changed my filters.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Comfort Zone Heating & Cooling
Your feedback is appreciated; as we continually work to improve our service, it is important to be advised when we could have done better. Thanks for being our customer!

eliska R.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent service. They were very accommodating, very informative. They answered all my questions, even gave me some recommendations before they left on wrapping the equipment itself to make sure that it stays cool. They took the time to set the thermostat with me. It was just a very good company. With the central air, I got a price in March or whatever and it was kind of a rebate situation. I wasn't able to call back until May or June. They still gave me that original price, which was really nice. They're a reliable company. They take their time. They just don't rush to it and do the work.
Description of Work: I had my furnace replaced and my air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
They did a great job. He was a nice guy. Pleasant. Did his work and then was on his way.
Description of Work: Heating & Air Conditioning. They put in about 3 and a half pounds of freon and replaced the valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$575

Rudolph C.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were good. It was done through my American Home Shield. They had done some work for us before. They are reliable and friendly.
Description of Work: Heating & Air Conditioning. They did work on our air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Neil P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
It worked out fine. Everything was done in satisfactory order. We are pleased with the service and would use them again.
Description of Work: Heating and cooling. Installed new furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Biren O.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
.Did a pretty good job. Tenants were satisfied and happy with services. Haven't had any issues since .Professional
Description of Work: .Heating & Air Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Raul Z.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
I selected comfort zone after several months of vetting and interviewing other contractors. I found the company to be professional, knowledgable, and skilled. Comfort's proposal beat other proposals by around $500 to $2000, depending on the contractor. Significantly, Brian, the owner, answered a flurry of questions and always responded w an answer or researched the answer. If you are looking for a reliable company that will do quality work at a competitive price then go w comfort zone.
Description of Work: New furnace, AC, and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Response from Comfort Zone Heating & Cooling
Comfort Zone Heating & Cooling is proud to have been chosen by you to provide the product and service that you needed. Thank you for providing the feedback; we are always delighted to hear from our customers and welcome continuous improvement opportunities when provided. You might be interested in checking out our Referral Program. On our website comfortzone.cool - click on "Contact Us". Please let us know anytime we can be of assistance with your home comfort systems.

hal H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
They scheduled the service call for the next day and the technician arrived on time. He did a thorough examination of the system, found and fixed a problem in the thermostat and patiently answered questions. With the Angies List coupon the service cost only $59.
Description of Work: Got the heat pump working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Charles O.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
I wasn’t too happy with the service. They over-charged me like for $200 for a $30 piece; it was awful. They were able to fix the piece but they overcharged me big time. I have nothing positive to say about them; everything needs to be improved.
Description of Work: They checked my unit and they were supposed to clean it and change the filter but they didn’t.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$259

Myrna B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very professional. The installers came when they said they would, installed the furnace and we have been very satisfied. Their representative was courteous and knowledgeable about the brands they offered. Also, we thought the price was very fair. We would definitely
Description of Work: Installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary Z.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
Nice customer service and good furnace install. I would use again.
Description of Work: Replace furnace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,400

Response from Comfort Zone Heating & Cooling
(Member name removed), Thank you for taking the time to write a review on Angie's List regarding your service experience with Comfort Zone. It is feedback from our customers that help us grow as a team. I will share your experience with everyone involved. Thank you again for your time. Stacey

Kimberly B.
11/2014
3.0
heating & air conditioning/hvac
  + -1 more
I called for service. Gave my location in Rydal, GA. Courtney put me on hold for 10 minutes. Renee came back on the line and told me that despite being about 15 miles from Canton they do not service our area. Beware if you live outside of Canton.
Description of Work: They were not able to provide service
Rating CategoryRating out of 5

Response from Comfort Zone Heating & Cooling
Mrs. [removed member name], I apologize for your extended hold and you not being within our service area. Unfortunately, we are not able to service all areas of north Georgia. Hopefully in the near future Rydal will be included in our service area and we will have the opportunity to earn your business. Again I apologize for your inconvenience and l look forward to doing business in the future.

Donna T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Things went really well. The technitian's name was Orlandus and he took the time to explain the system functionality and when he made recommendations for part replacements he took the time to make sure it was clear and easy to understand. He was prompt and called me before he was coming. All around a pleasant individual to work with. I am about to call them to make another appointment.
Description of Work: A/C tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Comfort Zone Heating & Cooling
[member name removed], Thank you so much for taking the time to write a review regarding your services. I will share your review with Orlandas and his teammates. It is reviews like yours that help us grow as a individuals and as a team. Thank you again for your feedback. Stacey

Thomas B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. I have used them for over a year now and I still have a yearly contract with them. What stands out is their customer service. It's been multiple times where they've called to make sure how I was pleased with their technicians or if there are any issues.
Description of Work: The last visit, they did an A/C unit testing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

ROBERT P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They come out yearly. I am happy with the price but I do not remember. They were right on time, knew what they were doing and the price is reasonable. The same person comes out every year.
Description of Work: They checked and serviced both of my AC and Heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY T.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
They were comparable to the other companies we have called for the estimate. I can tell you that if we need something done, we will probably call them again. We don?t have to wait, they were here when we called them. We were not put on hold for a long time.
Description of Work: Comfort Zone Heating & Cooling had done some work for us. They have been here on two or three different times and it has been always for the air conditioning unit because we have three. For most of the time, I think they needed Freon.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Dora M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
We were very impressed with Mr. Jason Westbrook who is obviously overqualified for his job as he is a very educated individual, not a technician only. This gentlemen is very intelligent and communicates expertly in all issues pertaining our heating/cooling systems. We will definitely recommend this company and will keep using it for future services. We feel secure to say that if we have any further questions or issues regardind the service provided that we can call Mr. Westbrook directly and have his prompt attention.
Description of Work: Changed filters and did tune up in our heating/cooling units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jay P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. I would recommend them to anyone.
Description of Work: Replaced heating and A/C system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Contact information

2905 Marietta Hwy, Canton, GA 30114

http://www.comfortzone.cool

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
CN211605
Trade License Locale
Georgia
Trade License Authority
Secretary of State
Trade License Expiration
10/03/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing

FAQ

Comfort Zone Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Comfort Zone Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Comfort Zone Heating & Cooling offers free project estimates.
Yes, Comfort Zone Heating & Cooling offers eco-friendly accreditations.
Yes, Comfort Zone Heating & Cooling offers a 10% senior discount.
Yes, Comfort Zone Heating & Cooling offers emergency services.
Yes, Comfort Zone Heating & Cooling offers warranties.
Comfort Zone Heating & Cooling offers the following services: At Comfort Zone Heating & Cooling we focus on what we do best; maintenance, repair and replacement. We are a company that has been in business for 17 years and we stand behind our work and our warranty!
Water Heaters, plumbing not related to Heating & Cooling

Contact information

2905 Marietta Hwy, Canton, GA 30114

http://www.comfortzone.cool

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM