Comfort Zone Heating & Cooling

Heating and Air Conditioning, Plumbing

About us

Comfort Zone Heating & Cooling is family owned and operated heating and cooling company. We are located in Canton, GA and have been in business for over 17 years! Our service area includes Canton, Woodstock and most of North Georgia. We provide heating and cooling maintenance, repairs and replacement. We pride ourselves in delivering 5 star customer service! Comfort Zone's core focus is "Being the hero is people's lives so they can focus on what matters most"! We operate focused on our Core Values of being humble, exceptional, responsible, optimistic, empathy and supportive team members. Our replacement appointments are FREE! We offer competitive pricing and financing options. Our Maintenance Program offers great benefits, including priority service appointments. 10% Military discount!

Business highlights

17 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

At Comfort Zone Heating & Cooling we focus on what we do best; maintenance, repair and replacement. We are a company that has been in business for 17 years and we stand behind our work and our warranty!

Services we don't offer

Water Heaters, plumbing not related to Heating & Cooling

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 301-324 of 324 reviews

martha A.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new air conditioner,for a very reasonable price. The gentleman that gave me the estimate was quite punctual for his appointment and worked hard to give me a good price. The first team of installers got my air up and running in one day, but one of them was a little over worked and made some mistakes. When I notified the office, they bent over backwards to fix everything for me and even gave me an extra year of free maintenance to make up for any inconveniences we went through. Everyone from the receptionists to the technitions are super

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Dan or Maria A.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Tune up on heating system. This was done as regular maintenance. The technician was professional and polite. The price seemed fair as I did some comparison by phone. They are prompt to return calls and schedule service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

k e D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeannie M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual service contract - service twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffery R.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Company made a lot of promises, however, once I agreed to do business with them, they did not live up to what they promised. I informed them that I had problems getting certain rooms in my house heated in the winter time and cooled in the summer time. They assured me that they could fix the problems I had. Paid for a new unit, still have the same problems.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0

$6,000

Response from Comfort Zone Heating & Cooling
[removed member name], it is unfortunate that you are dissatisfied with the services you received. Comfort Zone is a company of integrity and honesty and we stand behind every job we install. [removed member name], if you had concerns with your install or were not 100% satisfied, I’m sure we could have resolved your issues, had you brought this to our attention. We installed your system over 2 and a half years ago and this is the first time you have announced you are not satisfied. We have made multiple attempts to contact you regarding your delinquent account, you never mentioned having issues with your system. Although, from the beginning you have written us bounced checks and have continued to fail at meeting your obligation to pay for the work completed, we are still willing to satisfy your needs.

Kelly P.
08/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They did a great job repairing our ac after a snake crawled into the unit outside and caused an electrical shortage. They were available right away and repaired the ac quickly and we didn't have any further issues. I had used them previously for another issue and had the same great experience. I highly recommend Comfort Zone Heating and Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Comfort Zone Heating & Cooling
Thank you [member name removed] for taking the time to write your review. We are always striving to improve and it is great to hear positive feedback. Again, thank you for your time and loyalty.

Kim L.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tune up, service contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patty B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Everything was great. I signed a yearly agreement with them a couple times. Never had a problem with this company & recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I will probably get them in Oct to install a furnance in my home > I have used them before to install in furnance in a condo I owned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,300

GINA R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced our vac system, gave us better system, more efficient, larger filter, deluxe controls, and even came out within 12hours when we called on a Saturday night to report that the system had stopped...they completely honored their warranty with a brand new motor, even though they were able to restart the old one. They are professional, clean, hard working, punctual, cordial and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Charlotte M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with it.
Description of Work: I had a unit installed by Comfort Zone Heating & Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JUDY B.
05/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It's been years, think they charged more for services & most likely not happy with them as I stopped using them.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Mike W.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Starla B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My A/C went out in the midst of a Heat streak and the service tech arrived the next day after hours so I didn't have to miss work. After a quick repair he recommended a new system and I took advantage of their local financing and updated my whole system for less than I anticipated. Great staff, fast service, and low prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

DOUGLAS C.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


GEORGE M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Dora M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Zone Heating & Cooling
[removed member name], Thank you for your feedback. I have passed your review to Timothy's Leader and he will certainly be recognized for the great review you have posted. Thank you for taking your time to comment on our services. Stacey Watkins

Robert K.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were good.
Description of Work: I purchased a Big Deal for $49 for a Complete Furnace Tune-up, Cleaning & Standard Filter Replacement!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Greg H.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
they did a great job
Description of Work: tuned up a/c for summer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Christopher T.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Smoothly as expected
Description of Work: repair to one heat pump Removal & Replacement of second heat pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Richard F.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Great experience -- I Called Comfort Zone and they dispached a tech the same day! The tech, Rany was very punctual, courteous and professional. He diagnosed the problem as being a clogged drain line. He flushed the lines and fixed the problem. I had called at least a dozen companies around Sandy Springs with "A" ratings from Angie's List. All wanted between $60 - $90 diagnostic fee on top of whatever the repair bill would have been. Comfort Zone was everything I expected and only charged only $25 for the same service call. My service fee was actually waived being a first time customer from Angie's List. I would definately recommend them and will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Tonya C.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
The experience was great!!!
Description of Work: My airconditioner uRusty, my technician, was very personable and knowledgeable. He has been in the business for over 25 years providing incredible service to his customers. He changed my filters and went the extra mile. In addition, he gave me food for thought about maintaining my unit in the future. I would absolutely recommend his company to anyone who needed service. :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Contact information

2905 Marietta Hwy, Canton, GA 30114

http://www.comfortzone.cool

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
CN211605
Trade License Locale
Georgia
Trade License Authority
Secretary of State
Trade License Expiration
10/03/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing

FAQ

Comfort Zone Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Comfort Zone Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Comfort Zone Heating & Cooling offers free project estimates.
Yes, Comfort Zone Heating & Cooling offers eco-friendly accreditations.
Yes, Comfort Zone Heating & Cooling offers a 10% senior discount.
Yes, Comfort Zone Heating & Cooling offers emergency services.
Yes, Comfort Zone Heating & Cooling offers warranties.
Comfort Zone Heating & Cooling offers the following services: At Comfort Zone Heating & Cooling we focus on what we do best; maintenance, repair and replacement. We are a company that has been in business for 17 years and we stand behind our work and our warranty!
Water Heaters, plumbing not related to Heating & Cooling

Contact information

2905 Marietta Hwy, Canton, GA 30114

http://www.comfortzone.cool

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM