Zone Home Solutions, LLC

heating & cooling contractor

About us

Family owned and operated for over 20 years, Zone Home Solutions, has earned a reputation of excellence in and around Metro Atlanta. Our focus on pleasing the customer has served us well and continues to be our guiding principal. We offer preventative maintenance, emergency repairs and complete HVAC system installation and replacement. We are very proud of our A+ rating with the Better Business Bureau, our recognition as an elite President's Award winning Carrier Factory Authorized Dealer and our status as a TrustDALE certified company. We would love the opportunity to add you to our family of happy clients. Thanks so much for taking the time to learn a little about our company.

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 76-100 of 140 reviews

Homer Y.
05/2014
5.0
Tim explained the process from start to finish his estimate was better than other HVAC company's who offered a product that was a lessor quality unit. I had 4 other quotes before I chose Tim. He answered every question I had, he provided a detailed estimate of the full scope of work he would do with a list of each peice of equipment by model. No hidden extras. I recommend Tim to anyone thinking about or needs service for their HVAC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa M.
05/2014
5.0
Project: Install or Replace a Heat Pump Tim called me when i was searching for a new Heat pump and total vent renovation.Tim is very personable and his goal is to be the best at his work.I would recommend him on his work and his knowledge of his trade.Tim Voci and is crew always arrive right when they say they will and their work is impecable. Very honest service that he backs up by showing you everything. Value for service is awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon S.
04/2014
5.0
I had been told by another company that it would cost 2-3,000 to fix my AC compressor provided they could find a unit. The other company recommended replacing the entire heat pump & AC instead of repairing it. Tim checked everything & even called to make sure the compressor was still under warranty. He fixed the unit for roughly a quarter of the other quote. It is rare to find someone as honest and with the work ethic that Tim has. I have fired my old company and will be calling Tim Voci for all of my Heat & Air maintenance & repairs in the future. I highly recommend calling him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary A.
03/2014
5.0
Start to finish an excellent job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray W.
03/2014
5.0
I shopped around and they gave me the best equipment at the best price. They were very professional. They cleaned up behind themselves and went above and beyond what I had received from other HVAC companies in the past, to make sure all of my needs were met. Their staff were all very qualified and provided excellent service. I could not be happier with my experience and recommend them without any hesitation. Thanks Tim and Juan. You guys rock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward D.
03/2014
5.0
Mr Voci is very prompt and attentive to my needs. He is cheerful and curtious . He makes sure the job site is clean before he leaves the job. He looks you straight in the eye and tells the situation like it is;

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vito D.
03/2014
5.0
Tim and his crew were very professional. The work was completed in a timely manner and whatever mess they made it was cleaned before they left without any mention by me Thank you Tim

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David T.
02/2014
5.0
Our rental home lost its heat pump over Thanksgiving. It was freezing outside! Our contract company, after days of bumbling around, finally produced a quote. Horrified, we called around. Tim was responsive, straightforward, and honest. We felt very comfortable with his price and his product. He and his crew were punctual, efficient, thorough, courteous, friendly and very helpful. Thank you for helping us swap out the fridge, guys! That was above and beyond! You made that whole untimely experience less painful:-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doug W.
02/2014
5.0
Tim was the first, and fastest, person to respond to my service request. After a short discussion, he was able to give me a verbal quote which was significantly better than two previous quotes. Upon reading his review I was satisfied that his quote was not "too good to be true" because everyone that had worked with Tim was satisfied. But you really never know until you actually get the job done. Here, I can say, I was amazed that Tim installed my HVAC system for hundreds and even thousands less than the other guys wanted. Same equipment too, no short cuts, even top of the line details.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joy E.
12/2013
5.0
I highly recommend Tim and his crew. Tim arrived on time for our appointment and his quote included everything required for the replacement of my HVAC system. His crew was punctual, professional and very efficient, they even cleaned up after the job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John E.
09/2013
4.5
Tim and his crew showed up as scheduled, did a great job, and the price was right. My only complaint is Tim has not responded to my email request for the correct serial number for registering the equipment with the manufacturer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
2.5

Yes, I recommend this pro

Sherry B.
07/2013
5.0
Tim and employees were professional and friendly. I would definitely refer him to any of my friends and family. I never thought my a/c could ever cool the entire house, but our home is very comfortable in all rooms. They are the best. Sherry Balo Flowery Branch GA . Thank you Tim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mohammad C.
07/2013
4.5
He is a good man and performed the job professionally. I would hire him again for future projects.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Kathy Q.
06/2013
5.0
They were on time and very efficient, everything works great, and I know I can count on them if I have any problems in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane B.
06/2013
2.0
He had no crew except 1 full time worker. He didn't stay and work or oversee the work.The unit was not placed at the location he told us it would be placed and the vents cut were crooked and left above the flooring and he didn't clean their mess up and left the booklets in the rain and didn't explain how to use the thermostat. The rooms we requested to ne cooler are not and the other rooms are freezing. They tore my retainer tank up and i have a leak and now have the expense of a plumber.

Rating CategoryRating out of 5
quality
1.5
value
2.0
responsiveness
1.5


John B.
06/2013
N/A
The man is pathologically honest. Great service for a great price. Tim will be the first guy I all next time I need some work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David W.
05/2013
N/A
Prompt, comprehensive service. Good value compared to competing quotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry B.
04/2013
N/A
What a great crew,replaced complete system including new duct work. thought it would take them at least a day an a half. but to my surprise they completed the job in a day. Clean up was perfect. Inspected duct work under crawl space they did an outstanding job of of placement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ricky C.
03/2013
N/A
The projec was top notch, I would use them agan an also tell all my frends.All three men were great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carmen M.
03/2013
N/A
Tim Voci Installation service is THE best HVAC installer I have ever used in my life. I am over 50 years old and am a Vice-President of an electronics design and manufacturing facility and I have used many HVAC services in my lifetime. If honesty and trust are important to you Tim Voci and his team are what you are looking for. Tim Voci quotes the job himself and he quotes the job for YOUR needs NOT HIS. His price is the best you are going to find. He also does not try and lock you in by having you sign anything and he does not even ask for a deposit. Tim's business is all OLD SCHOOL; sealed with a handshake! His service is quick. Three days after my quote the Trane 3.5 Ton Outside Heat Pump 14.25 SEER system was completely installed. When the installation takes place, Tim is on the job with his crew the entire time. Everyone on his crew are exceptional in every way. When they were not busy working, I managed to talk with one of his installers and he was very knowledgeable and experienced. The entire team was polite, and they even cleaned up the entire area after they were done. I have never experienced or even heard of a HVAC company that serves the customer the way Tim Voci serves you. Just incredible!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim S.
10/2012
N/A
Tim is a man of his word. I actually researched furnaces for three months before deciding on Tim. He was very fair with pricing. He gave me a couple of options to choose from and his recommendations were based on my needs. Tim and his assistants arrived on time. He was there onsite the entire time. The project was completed within the time frame that he estimated. The price was exactly as he quoted. This was a great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ray h.
10/2012
N/A
Tim and his team are TRUE PROS!! They arrived as scheduled and completed the replacement of a heat pump as agreed. The clean up was spotless. They taught me how to program the control unit for the system and installed it in a new location for my convenience. I have three heat pumps between my guest house and main house. Tim observed an installation error on one unit that had been installed a year earlier and repaired it free of charge. I would never use another HVAC contractor. Thank you Tim, you have renewed my faith in home service providers. As the song goes..."Simply the best, better than all the rest."

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jean L.
07/2012
N/A
Tim and his team were very professional and a pleasure to work with! They far exceeded our expectations and we highly recommend him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4922 Summer Oak Drive, Buford, GA 30518

http://www.zonehomesolutions.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
GAREGCR110128
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Zone Home Solutions, LLC accepts the following forms of payment: CreditCard
Yes, Zone Home Solutions, LLC offers free project estimates.
No, Zone Home Solutions, LLC does not offer eco-friendly accreditations.
No, Zone Home Solutions, LLC does not offer a senior discount.
No, Zone Home Solutions, LLC does not offer emergency services.
No, Zone Home Solutions, LLC does not offer warranties.

Contact information

4922 Summer Oak Drive, Buford, GA 30518

http://www.zonehomesolutions.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed