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Socket Doctors

Electrical, Kitchen and Bath Remodeling

About us

We are a locally owned and operated electrical service and repair company. We specialize in residential and commercial applications. All of our technicians are fully licensed and highly trained. We operate our pricing off of a flat rate pricing system that allows our clients to know exactly what the job will cost before any work begins. All jobs come with a tleast a full 2 year warranty and a 100% satisfaction guarantee! Additional Contact: Brad Puckett

Business highlights

14 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Electric vehicle charger installations, tv installs, recessed lighting, under cabinet lighting, whole house generators, surge protection, kitchen remodels, basement finish, LED lighting conversion, breaker box replacements, sub panel installations, adding electrical outlets etc.

Services we don't offer

New construction. Wiring, surround & entertainment system installation. Alarm system wiring. Appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 418 reviews

Vivien C.
10/2023
5.0
electrician
  + -1 more
A few of my kitchen outlets were not working and technician Dennis came out and checked. Dennis communicated ETA on the day and arrived promptly. He patiently explained how the breaker panel works and what to do if the breaker trips. Very helpful and educational.
Description of Work: Kitchen outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Vivien C.
05/2023
1.0
electrician
  + -1 more
Very disappointed. Confirmed several times on schedule but workers showed up late, then didn't finish all the work within the promised timeframe. They could not come back and finish the unfinished work until 9 days later. DO NOT RECOMMEND this company if you want reliable service.
Description of Work: Electrical panel repair, GFCI outlet install, junction boxes install

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from Socket Doctors
Thank you for your business, I feel your review is a little harsh and inaccurate as the work was performed as requested and in a very professional manner. Also, the work was fully completed within 3 business days, not 9. Our initial visit for repairs was based off an inspection report via email, once we saw the work in person we discovered there was 3 times the original amount of work required. That was why we were not able to finish on the original scheduled day. Once you explained your timeline and needs, we ensured to squeeze you into our schedule (2 times in those 3 days) and even myself, one of the business owners, came out to ensure the job was taken care of properly and even stayed late to complete the job by your deadline. I am sorry for your displeasure and we didn't meet your expectations, but I felt at the end of the job we ensured to meet your overall expectations and satisfaction while finishing by your original deadline. Please feel free to reach out to me directly with questions. Thanks. Brad Puckett- Owner/Operator

Joyce W.
09/2022
5.0
electrician
  + -1 more
The service is good. Very friendly. The lights still working. They do it in a timely fashion. It was very good.
Description of Work: They install the light inside y house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Saeedah H.
07/2022
5.0
electrician
  + -1 more
The work was completed quickly and efficiently. All debris was cleaned after project and pricing was reasonable
Description of Work: Outlet install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Socket Doctors
Thank you for your review. I’m glad to hear you were pleased with the work performed and our technicians cleaned up when finished. Please let us know if you have any future needs. Thanks, Brad Puckett Socket Doctors

Stephen C.
08/2021
5.0
electrician
  + -1 more
Very pleased with the service provided by Brad and Greg. Work was done on schedule and at no inconvenience. Great attention to details. I will be calling on them again for any future needs and will be giving referrals to friends and neighbors.
Description of Work: Replace service panel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert A.
12/2020
5.0
electrician
  + -1 more
Brad and team did a fantastic job on some electrical work at my house. I needed an electric generator connector on the outside of my house to plug a large portable generator into in the event of a power outage to power the whole house. He also installed an interlock switch on my breaker panel so I can power the house without the danger of injuring a line worker. They did a fantastic job and were able to run the big cable through the crawlspace and up the wall without cutting the drywall in the laundry room. My wife was ecstatic since there was no mess. The power doesn’t go out often but sure enough about a week late it did. The connection worked perfectly. I wouldn’t hesitate to use Socket Doctors again. Great job Brad!
Description of Work: Whole House Generator Plug hookup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,009

Emily M.
09/2020
5.0
electrician, lighting
  + 0 more
Perfect. The guys were prompt, courteous, and professional as well was expertly knowledgeable.
Description of Work: Installation of high ceiling chandelier
Rating CategoryRating out of 5
Yes, I recommend this pro

Albert B.
08/2020
5.0
electrician, ceiling fans
  + 0 more
The electrician was on time, wore mask and explained the job. he completed the work in a timely manner and was very courteous.
Description of Work: Install whole house surge protector and trouble shoot ceiling fan

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tom H.
07/2020
5.0
electrician
  + -1 more
They were very professional, came on time, did the work quicker than promised, and were Covid-19 safe.
Description of Work: Replace 150 Amp electrical panel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Nathan M.
07/2020
5.0
electrician
  + -1 more
Very happy with the service. Justin came out and provided a quote for installing a GFCI outlet in our master bathroom, for use with a new bidet. Justin was great with answering my questions and explaining the options. He performed the installation the same day for a reasonable price. It didn't take that long, and Justin was friendly and professional.
Description of Work: GFCI Outlet in Master Bathroom

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyle G.
03/2020
5.0
electrician, lighting, ceiling fans
  + 1 more
It went great from the quoting process to the installation. Brad initially came out to meet for the quote and he was very professional and informative on what we could do with an outdoor gazebo in terms of getting a fan installed and more lights as well as options for potentially installing a tv. Justin showed up a few days later to complete the work and he was very friendly, fast and professional. Work looks great and I would certainly hire the company again for another electrician job.
Description of Work: Installed a ceiling fan in outdoor gazebo and replace a couple of ceiling fans in bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$830

Brett M.
08/2019
1.0
electrician
  + -1 more
Socket Doctors should have not proceeded with incremental work when much larger issue was apparent. Feel like I got ripped off for something I did not need.
Description of Work: Socket Doctors failed to throughly make customer aware of safety concerns until after service completed. The service done would not be in-line with necessary corrections. Bad job of due-diligence. Then, would not provide follow up visit to quote the remaining necessary work.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$289

Response from Socket Doctors
I apologize if you feel there was any miscommunication; however, our technician stood in front of your house and explained what issue we observed and possible repairs. At which point one of the owners called and discussed in details about options and what needed to be done. Now we are being held hostage to give an unwarranted refund or you would post a negative review for work rendered at a price given prior to work completed. We tried to reach you yesterday to discuss ‘by noon’ as you stated, however you apparently were not interested in discussing where a miscommunication was because you did not respond to our email stating there may be a communication error and we would like to discuss; you just wanted your money back for the correct services (which you thanked us for via email) that were completed on time, on the day we scheduled, during the time slot we gave, at the price we gave OVER THE PHONE, for a task YOU told us (assuming the power company told you needed completed). Initially we were contacted to make a basic replacement part so your service on your house wasn’t disconnected from the power company. We gave you a quote based on your description of the work that needs completed. THIS is why quoting over the phone is not acceptable. You told us what you wanted completed and we told you how much for what you were asking. You were not present NOR could we get you on the phone when our technician arrived on site. We made the repair based on what information you gave us. Once you arrived our technician did discuss the condition of your wiring (which is outdated and some exposed metal at the power company connections- NOT inside the house) Your wiring, panel, meter is all outdated and needs replaced. With that the power company and county inspectors will require further safety devices such as smoke detectors and gfci outlets to be installed. One of our owners told you that on the phone weeks ago. Recently you Thanked Us for the work completed included in an email asking for a quote to only replace the wiring of your main service. THAT IS NOT CODE, nor would it pass an inspection. Your panel, meter, grounding system, and safety upgrades would be needed. We responded to your request for the basic wire replacement and informed you we would have to do the whole upgrade. You then responded with random negative email chastising us, degrading us as a company and professionals. Then demanding a refund, I’m assuming, based on another “professionals” opinion at which point clearly bad talked our company and the work that was performed. This refund was being demanded or a bad review would be posted, however if we gave you a refund you would ‘consider it a good review’. Work was rendered as you requested, Work was completed to ensure your power stayed on. We did make you aware of the condition of the wiring and have followed up several times with you on what the repair entailed. No, we are not interested in quoting a half correct way for a repair. If you found an electrician who’s willing to do it the wrong way, that is your choice as a home owner. We informed you of what needed completed, we are not interested in completing any work that is incorrect simply because that’s how you think it needs completed. I again apologize and wished you had contacted us to discuss further and make right. However that clearly was never your intention. You may contact me at any point if you would like to discuss. Thank you, Brad Puckett- Owner/Operator 770-910-0482

Augusto R.
08/2019
5.0
electrician
  + -1 more
The team arrived on the date and time that was previously agreed upon and completed the work quickly. The area was clean after they were done and I am very satisfied with the job that was performed.
Description of Work: Electrical installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,787

Chris J.
05/2019
5.0
electrician, lighting
  + 0 more
We had a light switch in our master bedroom closet that would trip the breaker 1/4 of the time. It was always a gamble whether before going to sleep we'd turn out the light and it would trip, requiring us to go downstairs to the garage to flip it back. We had one electrician look at it previously but they were not able to fix it. We lived with this problem for FIVE years. When we hired Socket Doctors to install some chandeliers and sconces we thought we would have them take a crack at it too. I am very happy to report that they solved the issue once and for all. That alone was worth hiring them but they also did a fantastic job on the chandeliers and sconces. Very responsive to messages and were very punctual. Would absolutely recommend Socket Doctors for any electrical job you have.
Description of Work: Troubleshooting a lightswitch and installed chandeliers/sconces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen J.
02/2019
5.0
electrician, lighting, ceiling fans
  + 1 more
It was more complicated than expected in 2 bathroom, requiring going up in the attic to find wires from previous light box. Figured it out and did a great job!
Description of Work: Installed 2 ceiling fans and replaced 2 light fixtures over 3 bathroom sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Fred W.
02/2019
5.0
electrician
  + -1 more
The main breaker in my house began tripping constantly and needed to be replaced urgently as we were functionally without power. Their response was immediate and they were able to come out the next morning. The necessary part was difficult to locate, but they were able to find one and install the same day. Additionally they helped me modify my electrical panel a little to make it safer and more organized. Really outstanding job all around.
Description of Work: Replace main breaker in residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Natalie S.
12/2018
5.0
electrician
  + -1 more
They were the most responsive and honest about what I could be facing in terms of cost. Other electricians gave me pricing based on having the power company come out and shut off the power. What the others did not tell me is that the power company could require an inspection and full service upgrade prior to turning the power back on, which could increase the cost of the repairs by thousands of dollars. They showed up on time, were polite, and completed the work in a timely fashion.
Description of Work: Electrical panel replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tanya R.
12/2018
5.0
electrician
  + -1 more
The Socket Doctors just replaced our 20+ year electrical panel. They are courteous, professional and skilled. Couldn't be more pleased with the quality of their work or their professionalism and I recommend them more highly.
Description of Work: Replaced Electrical Panel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Rebecca F.
11/2018
5.0
electrician, lighting
  + 0 more
These guys arrived on time within the designated time frame window and were very professional throughout the whole install process. They installed a couple of pendant light fixtures as well as a whole house surge protector at a reasonable cost. They took the time to answer any electrical questions I had. Can't say enough good things about this team of electricians!
Description of Work: Light fixture & whole house surge protector install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Janice F.
05/2018
5.0
electrician, lighting
  + 0 more
Awesome. They squeezed me in as a last afternoon appointment, replaced the ballast and installed 4 new and improved fluorescent lights. Finished in 20 minutes.
Description of Work: Ballasts in overhead kitchen light needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

John C.
10/2017
4.0
electrician
  + -1 more
They were late for appointment to give estimate and did not call to let me know. When I asked for the 10% Discount advertised on Angies List they would not honor full value. Instead they gave me $50 off. It was only a difference of $15 but it was the principal that they did not honor their promotion. The work was done very professionally and as promised.
Description of Work: Added a 220 outlet for an electric range

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$600

Cathleen C.
08/2017
5.0
electrician
  + -1 more
Incredibly well. Easy to work with!
Description of Work: Miscellaneous electrical. Ceiling fan wiring. Recessed lighting. Panel box labels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Susan S.
07/2017
5.0
electrician
  + -1 more
It went well! They were done in under 45 minutes! :)
Description of Work: They replace two bad switches, one in an unfinished room in the basement and one in the master bathroom upstairs. (It had been slowly dying/flickering and then died.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Keltric G.
06/2017
5.0
electrician
  + -1 more
Identified no repair was needed and inspected full section of sockets and switches.
Description of Work: Inspect/ repair a neutral socket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Lynn D.
05/2017
1.0
electrician, lighting, remodeling, ceiling fans
  + 2 more
Contacted via email on Thursday, phone on Tuesday, Angie's List message on Thursday -- no response anywhere. Very disappointed, as a friend had great service with whole-house replacement work by Socket Doctors. Even if sick or on vacation, have someone follow up on customer contacts. This is no way to run a business.
Description of Work: Contacted via email on Thursday, phone on Tuesday, Angie's List message on Thursday -- no response anywhere. Very disappointed, as a friend had great service with whole-house replacement work by Socket Doctors. Even if sick or on vacation, have someone follow up on customer contacts. This is no way to run a business.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Contact information

4850 Golden Pkwy B 311, Buford, GA 30518

www.socketdoctors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
EN214479
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
06/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Kitchen and Bath Remodeling

FAQ

Socket Doctors is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Socket Doctors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Socket Doctors offers free project estimates.
Yes, Socket Doctors offers eco-friendly accreditations.
Yes, Socket Doctors offers a 5% senior discount.
Yes, Socket Doctors offers emergency services.
Yes, Socket Doctors offers warranties.
Socket Doctors offers the following services: Electric vehicle charger installations, tv installs, recessed lighting, under cabinet lighting, whole house generators, surge protection, kitchen remodels, basement finish, LED lighting conversion, breaker box replacements, sub panel installations, adding electrical outlets etc.
New construction. Wiring, surround & entertainment system installation. Alarm system wiring. Appliance repair.

Contact information

4850 Golden Pkwy B 311, Buford, GA 30518

www.socketdoctors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed