My Steam Cleaner of Atlanta Inc.

I am new to Angie's list. This was my first scheduled appointment. Mike was prompt in replying to my schedule request. He talked with me and gave me a estimate of the service over the phone and also provided me with days and times that were flexible to me. Mike notified me via phone prior to his arrival and arrived on time. We walked through the areas that we wanted cleaned and then he measured the area's to provide me with an more accurate quote. He provide us with a demo of his carpet protection product. There was no sales pitch, just the demo, and it was convincing enough for us to apply it in all the cleaned areas. After he measured, it provided a detail quote and went through it to make sure we didn't have any questions prior to preforming any cleaning. We opted for the protection, so the final quote was more than the initial estimate, but we choose to add that option. If we had not added the protection, the estimate would have matched the initial quote exactly. Once we approved, he cleaned and applied the protection to all the quoted area's. Mike was pleasant and personable. We were very happy with the service that we received and will be using the My Steam Cleaner of Atlanta for our carpet cleaning needs moving forward.

Was very conscious to provided best service possible. Cleaned up all areas before leaving and did an excellent job. Showed up when said would I would use service again.

We had old carpet that had some bad stains left by the prior owner. He did an incredible job and left it looking much better. I will be calling Mike the next time I need carpets cleaned.

He was able to schedule me within a few days of my call, arrived on time. and completed the work quickly. He seemed to really know what he was doing and got it done efficiently. He was clear with me as to what I should do in preparation as to moving things off the carpet, and he moved and replaced what he had promised. Our carpets felt like new after they had dried, but the drying time was longer that he had said. (Instead of the 3-4 hours he stated, it was more like 24-30 hours.) But the results were worth the extra drying time. I am willing to use his services again, and to recommend him to others.

Mike did an excellent job cleaning an antique rug that had not been cleaned in at least 5 years. The carpet came back looking better than it did when I bought it.

It was cleaned beautifully. A little "wet" for longer than he said, but the end result was good.

The beige berber carpet in my family room was extremely dirty, pretty much trashed beyond hope in my mind but I wanted the room looking nice for an upcoming party. When I set the appointment up, I told Mike about the condition of my carpet and asked him to just make it look decent. He did that and much more, I am amazed and very happy. Mike was prompt, courteous and very professional. I will definitely be calling him again.

We had our hardwood floors refinished and needed to have our 10 year old oriental rug cleaned before we put it back into place. The rug is in good shape, but had not been cleaned with anything other than a regular vacuuming. I called Mike from My Steam Cleaner of Atlanta and he was helpful and friendly. He asked me for some detailed information about the rug and to text him some photos. After I did this, he called me back immediately to provide a quote. We set up a time for him to pick-up the rug, he called to confirm out apt and texted me when he was running a bit late (10 minutes). He picked up the rug, explained what he would be doing and an approximate time it would be ready. He called me on the day it was due to be returned to say he wanted to give it one more pass on the section that was most worn and provided an updated ready date. I texted Mike on the day it was to be returned, he replied quickly saying it was ready and proposing a drop off time. Mike texted to say he was on his way and arrived with the rug during the agreed upon window of time. The rug was a little damp when it arrived, but it dried quickly after rolling it out in place. The rug looks very clean, the worn areas look bright and new again and I am extremely happy with the way it turned out. I will definitely recommend My Steam Cleaner of Atlanta to friends and neighbors and would happily use them again in the future.

The team came in and put down a protector on the carpet to keep the cleaning solution from getting on it, then they put the sofa (love seat) up on a table and started the cleaning process. That was done by hand and with a machine. The cushions were done separately and left to dry on a large piece of plastic. The sofa was put back down on the carpet with plastic under the feet incase they had water on them. All was left to dry good for about 12-24 hours. It wasn't excessively wet but needed to dry. The whole process took about an hour.

Excellent response time; excellent communication between appointment set up and time of arrival. Professional, courteous, and very efficient in their completion of a large job. Very happy with the results. Would definitely use again.

The team arrived a bit later than scheduled but they were very professional about it. Called me a few hours before the scheduled appointment to let me know they were having trouble making it on time and we agreed on a new appointment a few hours later. They were polite and careful around the house. The finished job was great. By the time they were done most of the furniture was already pretty dry and almost ready to be used. Not to mention they got rid of the difficult spots we were worried about the most. I wouldn't hesitate to contact them again next time a need this type of service.

I called a couple of companies. My Steam Cleaners was most responsive and explained what they do. I had to cancel the 1st appointment but they did a great job! While I was not sure it would help a lot, my furniture is like new!

My Steam Cleaner were very efficient. It was a good experience. They were on time, cleaned up after themselves, they were very thorough with the furniture and they wanted to make sure that we were satisfied with their job. I think they provide good customer service.

Very professional, punctual and although not cheap well worth the price for the work!!!!! they protected the floor and the unit was dry in time for the evening! will definite use them again!!

Excellent. I was not certain that these pieces were worth cleaning. That is, while they are very high quality ,they have suffered the wear and tear of people and 2 pets. So, I thought I'd see and if it did not work out I would need to replace them. So, I called these folks and thought if it was just OK I would have to look at replacing them. It was not only OK, these folks made these pieces look brand new!! I absolutely could not believe it. In addition, they were courteous, responsive and friendly. You could not ask for a better job done by quality people

They were professional, friendly and helpful. Unfortunately, they were not able to get all the stains out. My sectional is only 3yrs old, but I had cleaned it professionaly until now. This was my first professional clean job. A few small stains I did not know the source of the stain. I have a dog which didn't help on keeping the couch clean. I do recommend the scotchguard or buy leather. :)

They had great service. They do it all. It is a family owned business. He is an ex police officer. It is a father son team. They are very accommodating. They have a fair price.

I called for estimate. Do know how many square feet. That is how they calculate the service

No problems. Showed up on time and finished job in apron. 2 hours.

It was very good. They were prompt, professional and did what they promised.

The work was done by two pleasant young man. They came, worked swiftly for almost four hours and left. My furniture, which was dirtier than I though came out clean and looks great. They got all the dog and cat hair of also. It was a stress free experience.

with 3 cats, and 3 dogs, I had two VERY dirty area rugs that needed cleaning. I read that they cleaned car interior too, so I decided to give them a try. I have taken my car to other places and have had my car interior "cleaned" before. When I say "clean" I mean they just got the interior wet, and it smelled like "feet". They were prompt and very nice when they came to my home. They measured my carpets and looked in my car. They gave me a detailed explanation of what they would be doing. They NEVER tried to "upsell" any services. I never felt pressured to do anything more than what I asked them to do. My area rugs were not expensive rugs,..I bought them at Home Depot, but I didnt want to just toss them and get new ones. They explained that they would be taking them, cleaning them, and will bring them back in 2 days. They rolled them up, and put them in their van. THEN they got to work in my car. I was embarrassed because my car was filthy, and I told them I didn't expect a miracle, and for them to just get it as clean as they could, and to make it smell better. They just smiled and went to work. They cleaned my car for over an hour. When they were done, they were drenched in sweat. but looked very proud of their work, which they should be. I was SHOCKED how clean my car was. They cleaned EVERYTHING...the seats, carpet AND ceiling. and It looked brand new. They got stains out that were there for YEARS. I couldn't believe it. I was AMAZED how clean it looked, and it was just about dry. It took maybe 20 minutes for my car to be completely dry. They brought my area rugs two days later and they were very clean, and smelled very clean., and I was very happy. You have heard the term "you get what you pay for"...you will pay a little more, but you will DEFINITELY get your money's worth. I highly suggest these people. They have a lot of pride in their work, and it shows.

They cleaned, vacuumed, and protected my carpets using scotchguard protective. I was very impressed with their quality work and professionalism.

They did a very good job. They were even able to take out some unpleasant odors. The place looked great when they were done.

Terrific job on everything. The area rug in particular was in bad shape and they left it looking like new. Professional and courteous. We'll definitely call on them again.