Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

J R Bolton Services Inc

Heating and Air Conditioning, Fireplaces, Gas Logs,

About us

J.R. Bolton Services, Inc. located in Buford, GA is a full service heating and air conditioning company serving customers in the Greater Metro Atlanta, which includes Suwanee, Buford, Dacula, Lawrenceville, Alpharetta and the Gwinnett and Fulton Counties for over 28 years. Our number one goal is to provide our customers with the highest quality products, installation and customer service. J.R. Bolton will service your air conditioner, heating system and install the latest in air filtration to give your home the comfort you and your family desires. Locally owned and operated. License #CN207985, #MP207749, #LU004529, #EN010063.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

HVAC installation, Heating & air service, installation, repairs, water heaters, gas work, gas logs & fireplaces, gas lights & grills, air duct cleaning, & gas leak repairs

Services we don't offer

Please Inquire

Amenities

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

4.6101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
4%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 51-75 of 101 reviews

Nancye L.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were able to fit me in during their busy day. Since it's a heating issue and it's cold outside, they made sure they could get someone out right away. He explained what went wrong with the part and was able to get everything working great.
Description of Work: They replaced a part in my heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jianchu J.
01/2013
2.0
heating & air conditioning/hvac
  + -1 more
A JT Bolton technician came to our house, spent about 40 minutes, replace a capacitor and charged us $304. It is too much.
Description of Work: One of our rental houses heating unit (York Brand) did not blow hot air before Christmas. We called J.R Boltong on 12/26/2012. Over the telephone, they told me that the service charge is $85 for service call plus repair cost, but the trick is that she did not tell us clearly how the repair cost will be calculated. A technician came to the house, he quickly diagnosed the unit and found the capacitor is mal function. He replaced the capacitor (GE brand) and the blower resume working). He spent approximately 40 minute in the house, and he charged as the following: $85 for service call, $219 for replacing the capacitor. He told me the capacitor is very expensive. Late, I went to website, and found the capacitor cost is only $8.00, if you buy 50 or more. cost would be as low as $6.00. So this technician charged us over $200 for his 40 minutes of time, it is too expensive. We are happy for their service, but the cost is too high, and they did not tell us how the charge will be calculated in front, I will not use their service again nor I will recommend to others.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$304

carol J.
12/2012
4.0
fireplaces
  + -1 more
Contacted JR Bolton by email-had to send several requests. Finally dealt with Scott who is a really great guy. He removed the old fireplace surround and prepped the area to have new faux stone applied. He contracted a stone company who appllied the faux stone which took most of the day. The stone looked really good. Neither worker spoke very good English which was frustrating when I had questions. Then we waited 5 days later than we were told for the surround to be installed. The paint job was silly and a professional painter had to come out a week later and repaint it. Now, we are very happy with it. In summary, there were several hiccups but it finished good.
Description of Work: New faux stone fireplace and white surround

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,700

Linda S.
11/2012
5.0
fireplaces, gas logs
  + 0 more
The service tech was very professional, kept the area clean, thoroughly cleaned out both fireplaces, explained how to work both of them, since we moved here from out of state I did not know who to call , Angies List helped me a lot.
Description of Work: Needed gas logs and service for the downstairs fireplace and service for the upstairs fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$955

Jenny G.
11/2012
1.0
fireplaces, heating & air conditioning/hvac
  + 0 more
worked with them 4 years ago, and the experience was very good. I worked with them again this year and this time everything was very bad. I went to the store and chose an electrical fire place at the internet together with one of the employees because they didn't have the model I wanted at the showroom. After several phone calls, they finally come to my house and did a very very bad instillation (they don't even used a level) and the fireplace they installed was a different model that the one I payed for. I didn't accept the fireplace, they removed it and left a big hole in my wall.
Description of Work: Installation of an electrical fire place: late, very bad job and the wrong model.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$2,000

Response from J R Bolton Services Inc
Unfortunately, this was not a model that we stock or display. The unit was picked out from pictures on line and in a catelog. We installed the fireplace as ordered and agreed to remove it when the Member did not like it. We also refunded the full amount for material and labor with no restocking fee. I am very sorry that the fireplace was not liked. We are certainly not perfect, but I believe our showroom manager did everything in her power to make things right for the Member.

Tom B.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Charles, the technician, was there on time, performed the work and was really a delight to deal with. I would definitely use them again.
Description of Work: A/C units had stopped working. Technician found the problem and replaced the defective parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dolores D.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt, repaired the air conditioner quickly, and did not charge for the part in warranty or the service call itself. I had no idea the part was in warranty and truly assumed I would be paying for everything. J R Bolton proved their value to me on many levels. Their reputation and reliability is most trustworthy and I confidently recommend them.
Description of Work: Replaced a part that was still in warranty. They were honest to tell me about the warranty as I did not know the part was in warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don H.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I used Angie's List to seek out a good HVAC Service provider and found JR Bolton. They had a teaser coupon that was not going to be applicable to my engagement, so I asked for a similiar coupon discount and they worked with me. They did an outstanding job and provided the most professional advice. I look forward to using them again both at my rental home and my personal residence.
Description of Work: Serviced HVAC System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nora H.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Their price was fair, especially given the excellent service. The system was installed in one day and they called a week late to follow up on how it was working. Would definitely use them again if needed. My husband is thrilled that we finally have A/C in the basement and believe me...it is COOL down there!
Description of Work: Had a ductless air system put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Gary T.
07/2012
3.0
heating & air conditioning/hvac
  + -1 more
I did not utilize them for further work even though I had a maintenance contract in place with them on the two units. It is just that their pricing, to me, was exorbitantly high. I just moved to the area, so I didn’t know anybody else at the time. They were very professional, and cleaned up wonderfully. It is just that they were expensive. They have done great work when they were in here and I cannot knock down the quality of their work. They have done a great job on what they have done. They were very professional, very punctual, and the work they did was good quality work. I actually found them on Angie's List, but I am no longer using them. I am using others. As a matter of fact, I have replaced one of the units for a significantly lesser amount of money. On the quote, what they put together was that I needed several things. I had other quotes coming in and all of them said that I didn’t have to replace all of it. I got what I had to have replaced completed, so they were taking advantage of me. I won’t use them again because I got to trust who I am working with.
Description of Work: I had an air conditioning unit that was not blowing out cold air, and J R Bolton Services came out and serviced it. They had a contract on the other air conditioning unit for service as well, and they added Freon to it. They also gave me a quote for a new unit.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$1,200

Amelia R.
07/2012
5.0
doors, fireplaces, gas logs, glass repair
  + 2 more
We were very happy with the selection, advice, and installation. JR Bolton is a little expensive but we feel like we got value for what we paid.
Description of Work: JR Bolton installed gas logs and glass doors on our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

S H.
06/2012
3.0
electrician
  + -1 more
Spent over $200 to diagnose and "service" gas lights. They still do not work. They will charge me $300 plus parts to actually do the repairs. Of course they don't have the parts with them. $200+ in and nothing to show for it. Disappointed.
Description of Work: Came out and diagnosed our gas lights.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from J R Bolton Services Inc
I do understand the frustration. However our basic fee to service gaslights is $150 for the first light and $80 for each additional fixture. Sometimes a thorough service can resolve issues. Other times our technicians find bad parts that need to be replaced. There are dozens of manufactureres of gaslights and it is simply not feasible for us to stock replacement parts for fixtures that we do not sell. Another option would be to replace the fixtures. If you chose to replace, you can go with a straight gas fixture rather than electronic ignition. We see very few problem with fixtures that are straight gas. However, electronic ignition failure is very common on gas light fixtures. We actually discourage electronic ignition on copper fixtures that we sell because lifetime repair costs generally exceed any fuel savings. I hope you will allow us to be service to you in the future. We value your business and do not want you to be disappointed in us.

Thomas S.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Professionalism was evident throughout the process. They were very focused on their work and checked and re-checked and tested and retested until the duct work joints/connections were secure and distributing the air evenly throughout the upstairs rooms. The unit now cools effectively. I couldn't have asked for a better outcome or a more professional competent organization.
Description of Work: My upstairs AC unit had to be recharged annually (at least) and didn't distribute the air evenly. I asked J.R. Bolton to fix the problem so the leak would be resolved and the air flow would be equal throughout the upstairs rooms. They pressure checked the compressor and the inside unit and determined the exact cause of the leak. They also inspected the duct work and determined that there were leaks at many of the joints/connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Carol K.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They came out and did a complete work up on everything. I have been very satisfied with the results of the heating and air-conditioning. I have not compared their price with anyone else but their price is fair. They would be coming in the spring for the service.
Description of Work: I used J R Bolton Services Inc heating and A/c about three years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Carol R.
02/2012
5.0
fireplaces
  + -1 more
I continue to use them to service my fireplace and for routine maintenance. I felt they were very good. The sales staff were great, gave me several options and the price was reasonable. I've had no problems. I thought there was a problem once, but ended up not being one, but they came out, showed me what is was and didn't charge me for the visit which I thought was generous.
Description of Work: They installed a gas fireplace for me a few years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judi R.
06/2011
5.0
air duct cleaning, gas logs, heating & air conditioning/hvac, insulation, water heater repair
  + 3 more
Always on time. Office stayed in touch daily. Great job.
Description of Work: JR Bolton did an air conditioner , and insulation install. I have been with them for about 8 years. I know the technicians are in ongoing training and receive certifications foar their continuing education in the field. Their office staff keeps everything running smoothly. They kept in touch with me daily. Very professional office. I think they are a little more expensive but have heard horror stories from friends; so feel it was worth it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Eric H.
03/2011
4.0
gas logs
  + -1 more
We had a similar problem last year with our gas logs turning off a few minutes after lighting and JR Bolton came out, cleaned the unit and it worked fine through the winter. We called them again when we experienced the same problem this year. The technician came out at the appointed time, cleaned the logs and they appeared to be working, although he suggested that a part (thermistor) might need replacing. A few minutes after he left the fire shut off and continued to malfunction. When I called, there didn't seem to be any urgency in resolving the problem, and in fact despite the fact that this was a cold winter, I didn't hear anything from them until almost a month later, to say that they were still trying to locate the part and then a couple of weeks later to let me know it was no longer available. At this point I brought another company in, who recommended replacing the unit which I did.
Description of Work: Cleaned gas logs in an attempt to rectify problem with fire shutting off

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon P.
03/2011
4.0
fireplaces, gas logs
  + 0 more
He has some really great ideas but they weren?t in our price range right now. He recommended things like a tankless water heater which I would love. He did a good job with the fireplace but it was really basic. I think he was very knowledgeable but the price points were too high for things that I would like. My husband dealt with him and he liked him. He showed up on time and did what he said he was going to do.
Description of Work: JR Bolton Services just cleaned our fireplace. I have a gas fireplace so he vacuumed the logs out, adjusted the placement, and just reset it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol K.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was a good experience. They did a real good job. They are always professional and timely when they come out. We used them in 2009 to do the upstairs. They have always done a real good job with the clean up.
Description of Work: We used J R Bolton Services for heating and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,540

James R.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
Bolton was easy to work with on getting an estimate. Most AC contractors didn't seem to know what a ductless system is and had little or no experience with them. Eventually we found 6 companies who seemed qualified. Bolton seemed very familiar with the product and said they install many of them. They all proved to be the the cheapest (one company was actually twice the price of Bolton), so we gave them the work. They showed up on time and completed the job satisfactorily in one day. The sales rep also showed up during the day to check up on progress and be sure things were going OK. After the installation she checked with us again and made sure we had all the documents needed for tax credits and rebates. The only slight problem I have is that I thought Bolton was going to install a conduit on the outside of the house to hide the piping, but I guess I misunderstood that. It would look much neater if that had been done, but that's my only complaint.
Description of Work: JR Bolton installed a Mitsubishi ductless mini-split system in a sunroom area.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Carol K.
06/2010
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac, insulation
  + 2 more
We were very impressed with Jeff Bolton's attention to detail and quality of work. He was thorough in explaining everything before work began so there were no surprises. The project was expensive, but after a year, we are still amazed at the comfort of our home. We are very happy with the result.
Description of Work: Complete replacement of upstairs heating and air conditioning system with upgrades of air filtration system and new ductwork/vents. Pre-work and post-work leakage tests insured adequate need and repair of all leaks. Bolton also added Arzel zoning system, including three touch screen thermostats.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Rainer B.
05/2010
5.0
gas grill repair, gas logs
  + 0 more
Work was done really good and the service guy explained the steps and options I had in detail. Although maybe a little expensive the result was very good and especially with gas it is more important to have a real professional than to save a dime.
Description of Work: They installed a gas pipe from the fire log to the deck for our natural gas grill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Eric H.
02/2010
5.0
gas logs
  + -1 more
Our gas logs had basically stopped working - we would light the pilot light and get the logs to light, then in minutes the whole thing would turn off. The person scheduling the technician visit worked with me to find a convenient time, then called the night before to confirm. Turned out the technician was ahead of schedule and called to make sure arriving early would not be an inconvenience. He was very professional, efficient and knowledgeable; completed the service promptly and left the gas logs working better than they had in the years we have been in the house. We plan to get this company to come back yearly to service the gas logs. The cost seemed a little high but is worth it for peace of mind - and a warm room!
Description of Work: Diagnosed problems with gas logs, serviced and ran carbon monoxide tests to confirm safety.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JANICE C.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
After checking with the Better Business Bureau and Angie's List, we called J. R. Bolton Services for a quote on a heating and air conditioning system. Jeff Bolton came out, measured the total square footage of the house, the size and type of glass in the windows and doors, amount and type of insulation in walls and attic. He then determined the optimum heating and air conditioning system and e-mailed information on the proposed system along with the proposed prices the next day. He also made recommendations on changes we could do ourselves to make the house more energy efficient. We gave them the job. The installation crew came out the day promised, was on time and the installers were very professional, neat and courteous. They hauled off the old system and cleaned up all debris. It was a flawless installation. It was installed on schedule and is performing better than expected. We would definitely recommend this company to anyone interested in heating and air conditioning services.
Description of Work: Installation of Trane Heating and Air Conditioning System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

CHERYL R.
06/2005
5.0
heating & air conditioning/hvac
  + -1 more
THIS COMPANY IS AMAZING. FOR OVER A YEAR, THEY HELPED US GET THE LAST GASP OUT OF OUR FAILING HVAC SYSTEM; ALWAYS ARRIVING SOON AFTER OUR REQUESTS FOR SERVICE. WHEN THE UNIT FINALLY DIED, SOMEONE CAME OUT WITHIN A DAY TO GIVE US AN ESTIMATE ON A NEW SYSTEM. JEFF WAS VERY POLITE AND PROFESSIONAL. WITHIN A DAY, WE HAD FINANCING IN PLACE, AND THE WORK WAS SCHEDULED TO START THE NEXT DAY. THE 2-MAN TECH CREW ARRIVED ON TIME, WORKED HARD ON A SWELTERING, HUMID DAY AND FINISHED ALL THE WORK IN ONE DAY. THEY, TOO, WERE POLITE AND PROFESSIONAL. THEY CLEANED UP ALL THE RESULTING DEBRIS, AND TOOK AWAY THE OLD UNIT FOR US. THEY EXPLAINED ALL THE FEATURES OF THE NEW SYSTEM, AND SHOWED US HOW TO PERFORM THE ROUTINE MAINTENANCE ON IT. WE COULD NOT BE MORE SATISFIED WITH THE QUALITY AND PROMPTNESS OF THEIR SERVICE.
Description of Work: FURNACE AND A/C UNIT WERE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Contact information

160 Peachtree Industrial Blvd, Buford, GA 30518

www.jrbolton.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Fireplaces,
Gas Logs,
Water Heaters,
Insulation,
Natural Gas Lines,
Air Duct Cleaning,
Doors,
Glass and Mirrors,
Gas Grills,
Dryer Vent Cleaning,
Plumbing

FAQ

J R Bolton Services Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

J R Bolton Services Inc accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
No, J R Bolton Services Inc does not offer free project estimates.
Yes, J R Bolton Services Inc offers eco-friendly accreditations.
No, J R Bolton Services Inc does not offer a senior discount.
Yes, J R Bolton Services Inc offers emergency services.
No, J R Bolton Services Inc does not offer warranties.
J R Bolton Services Inc offers the following services: HVAC installation, Heating & air service, installation, repairs, water heaters, gas work, gas logs & fireplaces, gas lights & grills, air duct cleaning, & gas leak repairs
Please Inquire

Contact information

160 Peachtree Industrial Blvd, Buford, GA 30518

www.jrbolton.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM